Carpenter Bus Sales

Randy in their service department avoided giving us any price quotes several times when we called… So we finally asked them to just let us pick up our bus. Randy then plucked an $ 800 figure out of the air for fixing a turn signal, or $ 300 if they don’t fix it, charging us for «diagnostics» that never seemed to have even happened.
Beware of shops like this one where they avoid giving you a written estimate even when you ask several times. Now we have to hope they won’t play further games instead of just letting us go to a more honest shop.
Some mechanics just don’t know how to listen to symptoms described by a customer. We were warned about this shop and now we have learned for ourselves that they are only interested in selling buses at full retail and preparing them to be sold. They might have tricked us this time but it will be the last time we trust anyone at Carpenter Bus Sales.