Zoots

yes, overpriced and not impressive. agree with most writers below.

Rather expensive even though everything was half priced because of the constant Groupon posted every month. Everything is off site so it does take time to retrieve your dry cleaning if you forget to ask for it back earlier.

Zoots have a pick up and drop off service from my apartment building which is super convenient, although its not cheap. I used this for a while until I sent my favorite suit (!!). This came back shrunken by about 3 inches in the arms and legs and I look like bobo the clown in it. All non-​men-​shirts are automatically «dry-​cleaned», so this should not happen with dry cleaning.
After several months of not using the service i got an email querying why I was no longer pouring money into zoots, so i told them about the suit. Predictably, no response.
Never again.

Terrible service!!! They ruined my dress and lost the belt to the dress… The staff was very unprofessional… They are very overpriced and clothes does not come out that clean…

First and last time I go. I decided to try them out as it’s more convenient, on my way to work. What a regret! I had 2 tops and 3 pants. One of them needed to get hemmed. Long story short the 3 items did not come in when they said they would, I had to stop by 2 times to «check In» finally that 2^nd time that they had only the 3 items then they proceeded to tell me they could not find 2 of my pants!!! No apologies, nothing. And the girl in the back said someone would call me. No one did. I received and email 2 days later that they had 1 item ready. When I went to pick up the one item only the hemmed ones were ready and could not find the other ones. Well, they bring out my pants and low and behold the others one were on the same hanger! They had forgotten to dry clean them!!! All in a course of 12 days.
Going back to my Reliable Cleaners. I’m sorry I cheated on them!
[5/​22/​13] Had to add this. I had 2 tops «cleaned» the blazer which I finally pulled out of the plastic and hanger was never cleaned. Same white stain, which I removed with water just now and I can still smell my perfume. Also the crease on the back of the blazer is still there. So they never cleaned my items. And I paid for them! I had to add this in. I have told a few other of my experience and I suggest you try another place for quality dry cleaning!

Excellent customer service. Prompt, professional, fast, and so accommodating. I look forward to dropping off and picking up my dry cleaning because the people who work there always make me smile! Denise helped me out yesterday. She was a sweetheart!

I’m not a huge contributor to Unilocal but I have been really happy with Zoots. They are very affordable, do a great job and are so easy to work with. My previous dry cleaners (many) were a bit of a pain. There was always a problem — couldn’t drop outside of hours, lost items, ticket issues, high cost, rude service. With Zoots, I can drop anytime and the people there are very smart and helpful. I’m never going anywhere else again.

I had to branch out from my last dry cleaner who seemed to have gotten really pricey I decided to try zoots. So far I think they are fantastic. A coffee had gotten spilled on my white linen pants and I figured they were done for but (especially after sitting around for days before I made I could drop them off). They were able to get them completely cleaned. I like that I get an email reminder when my cloths are ready and they charge less than my last dry cleaner. They even send out coupons from time to time, I just got one to have my winter coats cleaned for $ 7.99.

Very expensive for little service. The only service I like about this place is the lockers. The lockers allow me to pick up my laundry after hours, which is very helpful since otherwise, we can only come on weekends.
The past couple of times I’ve gone, there were actually stains on the dresses I bought in. They are usually helpful about cleaning it, but I just wished they would be a little bit more careful and not stain my stuff in the first place.

This Zoots is one of the best dry cleaners that I have gone to. Their hours are great which is conveient for me and they even have lockers to pickup your orders during off hours. I often drop of my clothes in the morning and hit the starbucks which is right next door (super convenient). Rachel, the store manager, knows me by name everytime I drop off clothes is prompt, polite, and very professional. A great group of people offering a great service. I highly recommend checking them out if looking for a dry cleaner in the area.

My clothes always come out well. However, it’s pricey. Furthermore, they’re really disorganized sometimes and it takes them forever to find my stuff. The last time I was in there, I walked in on a woman who was upset because they never were able to find the comforter she had brought in. Mistakes happen, however. The staff there are really pleasant and friendly — they have always been very nice to me. I also like the way they hang my items on the hanger — they don’t do pins, which drives me nuts, and replace it with a stapled tag that I like better for some reason. Its location is key.