Watch City Cigar Co

Solid hookah shisha tobacco selection. Cigars aren’t my thing, but their selection seems stellar. Friendly and helpful staff too.

This place is absolutely packed with goodies. They have a fantastic selection of humidors, pipes, accessories, and tons and tons of cigars, everything from absolute schwag to really expensive amazing sticks. They carry super-​large gauge sticks, too, — 60+ which I had never seen in person before. All my favorites were there, and some things I had never seen at my local cigar shop. Also, they have a ton of different pipe tobacco blends, and the most canned/​tinned tobacco I have ever seen (I don’t smoke that myself, though). I got one of the house blends to try out.
The only reason I’m holding out on giving a five star rating is that they are more expensive than my local shop, which I thought was pricey to begin with. At least, the prices for the sticks I was interested in were generally 10 — 20% higher than what I’m used to paying. I suspect that if I had been there on a day when the proprietors were there, I might have gotten better pricing.
Since I was there on a sort of off day, there was no real interaction with staff to speak of. Just one guy working the register who did not seem very happy to be there. But that’s probably abnormal, and it seems like a lot of people really like the guys that run the place.

Great store. They also carry cigarettes so it’s a one stop shop.

A great cigar store! They had what I was looking for-​Rocky Patel Edge and Decade.
Both were great smokes! The quality of the cigar was excellent. They were perfect that evening and didn’t have to relight either. I’ll return to shop here again in the future.

It’s been a few years since I’ve been to this place… in it’s day it was operated by Dan DeCecca who was a great guy… often would sit and shoot the bull with him for hours. He was the heart and soul of the place back in the late 90’s and early 2000 but retired somewhere in Florida. He left his son in charge and it appears as if it was sold to somebody else who is probably making the place less than what it ever was. Some of the old employees may still be there and their personalities can be a bit on the ‘smug’ side but they were still good people.

This is THE BEST tobacco shop I have ever been to.
The staff is VERY knowledgable, and if they don’t have it, you more-​than-​likely don’t need it. It’s really as simple as that.
All of the walls are lined with floor to ceiling humidors, and they are stocked full all the time. Single sticks to factory sealed boxes. A wide variety of cigarette tobacco for rolling your own, an entire glass case full of mid-​grade to premium tobacco pipes. Here’s the best part; they have over 15 in house pipe tobacco blends, hand blended on premises, plus a great selection of tins from all the major brands.
As far as advice and suggestions go, they really know what they are talking about. If you don’t like the answer, then you aren’t liking the truth. All the suggestions and recommendations they’ve made to me have never failed me.
The prices are unbeatable for Mass, and with that you get a knowledgeable sales staff, unbeatable product selection, and just an overall welcoming environment.
Overall, if you are in the market for a fresh cigar, or a new pipe with some premium tobacco, this is your place.

I remember my first trip here back in 2006. When I walked through the door the first thing I thought was «There is now no reason to go anywhere else». They have pretty much everything a cigar or Pipe or Hookah smoker could want as well as a modest selection of rolling tobacco and accessories. All the humidor cabinets are labeled clearly and the staff is amazingly (almost eerily) versed in everything tobacco. They have cigars from Macanudo to obscure tiny companies I’d never heard of!
What strikes me about the staff the most is their desire to and ability to feel out your tastes and recommend a tobacco or cigar that you will love… and they won’t be satisfied with «good enough». Can they be gruff? Sure… come in looking for herbal marijuana or glass pipes and you’ll be treated to a finger and a few choice words pointing you toward the door… we all have quirks.
Their prices are fine for Taxachusetts and are definitely lower than cigar bar prices, but the little things I come away with are worth staying off the internet. Example: I have a habit of taking off the bands on my cigars before I smoke them. More than once I have torn the wrapper on a cigar doing this. The guy saw this happen once and immediately took the cigar away and gave me another. He showed me that by waving a bic flame under the band to gently heat the glue, the band comes effortlessly off without marring the cigar.
I’ve recently started smoking a pipe. The Pipe Guy is a veritable encyclopedia of tobacco and actually blends for the store. I was all set to drop 80 bucks on a first pipe that caught my eye but he said «Grab a corn cob first and see if you like it. I’ll hold this pipe for a few days and if you decide it’s for then it’ll still be there. Wow.
To sum up, great selection, great info, great service!

I have to say I *want* to say watch city is a good place since its local and they have a pretty good selection. But they fall completely flat when it comes to customer service and offering any good advice, other than what they want to sell you.
The «advice» becomes more of a lecture and not about your preferences… and after dealing with two people in the shop, it seemed that they were both cut from the same mold and it was their club.
Overall I was disappointed in a shop that has some great potential. My advice to those looking at this, find another shop that will work with you to find what you are looking for and believes in Customer Service.

I really like Watch City Cigar — the staff is friendly and the prices are reasonable. The selection is confined largely to the major brands, so you are unlikely to find some off-​the-​wall minor brand treasure but that’s hardly a drawback. Highly recommended.

Though there aren’t a lot of cigar shops in the Framingham area, Watch City is far superior than anything around. The selection is excellent for both cigars and accessories. The staff is always helpful too.

am i a fan? well maybe not completely, but they get the job done, case in point:
so after my so so experience at jacks in watertown, i figured id drop by here to sniff around, glad i did, cause they knew their stuff.
I wanted a beginners pipe/​tobacco and any info they had for me as to how to use/​load, etc.
first off i explained i wasnt too sure about the screen thing, the guy had a chuckle at i suppose my expense as he asked me what i was planning on smoking out of the pipe! no seeds in tobacco, so youd be ok without any screens he says smirking. i chuckled in my head too as i was thinking, who smokes seeds anyways?
ok, well anyway, they set me up with a starter pipe and some medium grade pipe tobacco, i figured, i work in higher ed, i should start smoking a pipe. well 26 bucks later i have a once used pipe, some nice tobacco in the freezer and no will to actually use the pipe nor the tobacco. maybe when i hit 50…
they did have an enormous selection of both pipe tobaccos, cigars and natural cigs, if thats your thing. a bit more expensive then CVS, but you know what, the service people knew their stuff so i guess thats worth it for the first time.