Tosti’s Service Station

What a great team. I came with a recommendation from friends who take their cars in for service. I received poor service at my local dealership. So I decided to get a second opinion, and I really appreciate Chris, and all of his knowledge. I got the repairs done to my car while also being able to save me money.
On a side note I really love to see long-​term businesses get to know the neighborhood and the people in it. Several people came in during the time I was there just to say hello or talk to them about one of their family members fixing their car… that’s awesome

went to redeem a coupon for a free oilchange and ended up spending 45 dollars on an air filter which I later learned cost 16.95.was not at all impressed would not recommend and will not go back

Honest, friendly mechanics. And, that’s not something I say lightly.
I have never had a bad experience here. Go here for your car needs! You won’t regret it.
I’ve gone here three times — one was for realignment and some other major work, the other two were for a headlight and a rear taillight that got smashed in. The work was always good!
I’ve shown up the same day and was able to be seen. I’ve called on Friday and they got me in on Monday morning! I always get an appointment quickly.
Their hours are great. Although they say there open 9 until 5 on Unilocal,I’ve gotten two appointments at 7:30 AM, and I believe they are open until 9 PM.
They give out loaner cars if you ask, and they have Wi-​Fi in their facility.
Love them!!!

All these raving reviews!!! What are the odds of a mechanic or service center being «completely honest»??
This was the second time I had come to this shop for a inspection renewal. What are the odds of having the same exact issue twice in a row? hmmm… you tell me.
Just before coming in to get my car inspected (an older honda that has been in excellent shape/​first and only owner/​all services performed on time and so on), as always I check all of my turn signals, brake lights, and all of the other safety requirements before going in for an inspection (to avoid that red inspection sticker) and everything checked out.
30 minutes later I was on my way to this place since it was close by to get an inspection.
About 20 minutes later the gentlemen in the front (smooth talker) came out and said your vehicle is ready «oh and your center brake light was out so we swapped it, it was only $ 5 more».
Well obviously when there is nothing wrong with the car and nothing to work on, they have to find something to charge you for. I don’t care how cheap the part is or what the car requires, YOU HAVE TO CHECK WITH THE OWNER OF THE CAR BEFORE YOU REPLACE ANY PARTS!!! I DID NOT GIVE YOU PERMISSION TO CHANGE ANYTHING!!! I mentioned all that to the front desk gentleman and his response was simply «well it’s better than getting a rejected sticker». Bravo… great skills.
I had several of these bulbs in my glove compartments and believe it or not they cost $ 0.50 on amazon and $ 1.99 at autozone. Obviously il be upset when you change me for something that probably didn’t needed to be changed and more importantly you didn’t even ask me if I would like to have it replaced. I would have done it on spot myself with the 2 extra bulbs I had in the glove compartment.
The big concept here is that you did the same exact thing last year but I did not say anything. What are the odds of the same brake light failing in a year??? You tell me.
I’m sorry but since this is a repeated thing, I don’t trust this shop at all and I will probably never come back here for anything.

Fantastic, honest, friendly, and accommodating auto repair service. They were recommended to me by two different people, and I was thrilled with my experience, from start to finish. Both Chris and Pat were a true pleasure to deal with — I’d take my Suburban back to them in a heartbeat for future services and repairs.

I have not yet had my car serviced at Tosti’s, but was very appreciative and impressed when John Tosti returned my call the other day and essentially troubleshot over the phone (car was not starting, although it eventually did), advising me that I probably did not need to have my car serviced and explaining the likely culprit. I found them based on the positive reviews on Unilocal and elsewhere, and because of my positive experience, I will go to them when I do need service. I tend to do a lot of my own work but am not an expert and it’s important to have a mechanic you can trust.

Went here to get my oil changed and car inspected. Driving home from work (Boston), I hit some traffic and arrived a little later than my scheduled appointment. The service guys took my car right away. They close at 5 and I felt terrible that they had to finish my service after their closing time. They were super understanding and very pleasant to work with. I will definitely be back to get more service done on my car!

The best. Very honest and reliable.

Chris who handles the calls and discussion about the repair. He explained clear and met my expectation as well as he put his effort to communicate. The whole station members seemed friendly and helpful. After the repair, I got my car back and felt very safely to drive with its new struts, ball joint, belt and bearing. I put my trust on them. thanks…

Attended: August 10, 2015
I needed a new battery. They looked at my car and explained what needed to be done. I was in and out of there in about an hour to hour and a half. I thought the turn around time was pretty good considering I was a walk-​in. The men working there were also very nice and friendly. All-​in-​all, the experience was good.

John is very honest and straight to
Point guy. He gives a open opinion of anything you need and a nice friend of mine. Highly recommend to anyone.

Excellent professional service. Took the car for state inspection. Within no time I was out. Courteous service.

Excellent service! Even checked my tire pressure and showed me how to use the air pump. Honest workers/​nice guys. Highly recommend this place!

The mechanic I had been going to for both of our cars for the past five years recently sold his business. So I’ve been looking for a reputable service station in Framingham and ran across reviews for Tosti’s.
So when I took my Toyota to a local Toyota dealer for some mandatory recalls, they did the recall work and then informed me that my rear brakes needed to be replaced. I opted to not have them do the work in order to seek another opinion.
So I made an appointment at Tosti’s. They took my car out for a test drive, checked the brakes, and came back with the diagnosis that my rear brakes were good for probably another year. And they didn’t charge a penny for checking the car out.
I’ve found my new service station. Reading all the reviews here on Unilocal have confirmed my decision that Tosti’s is now our service station for both of our cars.

I had been going to Tosti’s for a long time before moving to Marlborough… On Tuesday I was heading toward Natick and stopped at a Gulf station on S. Bolton St.
A mean old man came out of the Gulf station and «would not» open my gas door since it is not automatic… He hemmed and stammered and walked away with his shaking hands… Refused outright to put gas in my car…
Thank God I was going to Natick as I had another chance to go to Tosti’s. The service was wonderful and as usual Mr Tosti is a gentle, kind person… I got my gas there and will NEVER go to Gulf Station on S. Bolton St again! This old man was as rude as I have ever seen…
Yes and Tosti’s is «full service’ too… I shall return again and again!

I brought my car in for the first inspection — a one year old car, 13K miles. They told me I needed a new lightbulb in my right front blinker for it to pass inspection. Ok, fine, go ahead.
First of all, that bulb and installation cost $ 35. Ridiculous. If I weren’t already there and already late on my inspection, I would have done it myself for $ 8.
But the worst part? The bulb continued not to work because the guy who installed it broke the copper connections. No one else had touched that bulb — or ANYTHING on my car-​, so it couldn’t have been anyone else.
When I confronted them with this the next week (after I had been pulled over for having that blinker out, thankfully the cop was nice about it since I showed him the receipt for just having it replaced), they told me that it was like that when I brought it into them originally.
When I asked a) why they hadn’t said that to me and just told me the bulb was out, and b) how it would have already been broken like that when no one else had ever gone near that light, the guy just turned and walked away into the garage!
Not only did I end up paying $ 60 for the inspection and bulb, I had to pay another $ 300 to buy and replace the casing!
I will NEVER go back, and have told many many people this story so they don’t go, either.

I will never go to another mechanic for the rest of my life. Tosti’s is amazing, the customer service is unbelievable. We had a pretty major issue with my car and he allowed me to keep my car on his lot until I made a decision on what to do with it. He said, you can keep it here as long as you need even if you don’t have us fix it. I can’t tell you how much that meant! Great place! I couldn’t have asked for a better experience!

«Do you know what a good mechanic is worth? You can’t compare that to sex!» — Jerry Seinfeld
Another great experience at Tosti’s this week. There is a chance — a very good chance — that I’ve never done business with someone nicer and more honest than John Tosti.

Great service. Got my brakes done there today, John was super helpful and gave me the low down on exactly what was wrong with my brakes. Definitely recommend this place.

Brought my car in (based on great word-​of-​mouth info) to get brakes done. My car was looked over top to bottom & turns out I didn’t really need them done (as I had been told I did… by a franchise shop dealing mostly in brakes!!!). Pat made some recommendations about some work that might be more of a priority, and let me know some things that could be put off.
What sealed the deal is their OUTSTANDING customer service: I was called by Pat to discuss my car, and all of my questions were FULLY answered with no scare tactics or sales pressure and I was treated with honesty and respect. The BEST example of their customer service is this: the loaner I had asked for had not been returned… no big deal, I said, I work close by & I can call someone. John Tosti did one better: He gave me the keys to one of his employee’s personal vehicle (a pickup truck! I was so badass!) to drive until I picked up my car later. He had already given his own car to someone else! Keep in mind, I’d NEVER been here before… this is not only how they treat their best customers, but apparently how they treat ALL customers.
In a business where word of mouth is EVERYTHING, this place is a gem. I wish they were open Saturdays, but for service like this I’ll make it work anyway!