Super Star Cleaners

I dropped off 10 items to be dry cleaned: 5 pairs of pants, 4 sweaters and one blouse. I was told it would be $ 71.90. Ok, I’m OVER dry cleaning prices but I was in a rush, didn’t have time to take my stuff to another cleaners for at least reasonable: cough: dry cleaning prices. I figured I wouldn’t go back and leave it as that.
Fast forward to pick up. First, it’s cash only. Nowhere is this noted (fortunately, I had just been to the ATM) on the door, slip or inside the building. I’m a bit ticked because really? Cash only? Fine. It’s your business model.
Then, the owner brings out my items. A worn 4 times Eileen Fisher sweater is RUINED. I was told this was because it was «not natural fiber» and «had cat hair on it». Using this logic, all of my clothes should have been ruined (well, not really since ALL of the sweaters were silk, silk cotton blend or silk wool blend) by the cait hair. The reality? The sweater was a black sweater with a cut out design. It was snagged by a machine and noticed at the end: THEY KEPT GOING! I was told this would happen at «any dry cleaner» so they would take off $ 15.
Ok, you ruined my sweater that cost OVER $ 150 and then gave me $ 15 off because it would have happened anywhere? Um, if it would have happened anywhere, why give me any money off? Next you are saying that cat hair caused this? If that is the case, shouldn’t you say that you don’t clean clothes with hair on them because it ruins them?
Needless to say, I’m back in search for a dry cleaner.. .. .