Stoneworks Inc

UPDATE: The original installation took place April/​May 2014 and the day after the installer left I spoke with Ed @ Stoneworks about my concerns. He told me to wait a month or so, that the grout would cure, but it didn’t. After literally weekly calls, emails and visits, in December I filed a BBB complaint and published poor reviews on Unilocal and Google.
At the end of January 2015, Ed called us back — there was no explanation about what had been going on but he said he’d get the installer out to look at it the problem. I was skeptical but the installer did show up as promised. He was clearly irritated with me and it was awkward. Long story, not so short, he came back another day and it took him 4 hours to regrout and fix all the issues. I waited to update my review b/​c I wanted to see if the issue returned, and I’m happy to say, it has not.
I’ve previously purchased material from and had Stoneworks install a marble vanity and a kitchen backsplash. I had no issue with the workmanship on the these two projects. I understand installation problems occur and things can’t be perfect. It was Ed’s response to the problem that bothered me.
Odds are, if you go with Stoneworks, and the installation goes well, there won’t be any problems. But if you do have problems during/​post installation, that’s where it gets dicey with them — specifically Ed. Although they fixed the problem for me, I am still giving them a 1 star rating b/​c of the way I was treated.

Couldn’t agree more with the other two reviews. I also had a horrible experience. Would give them a zero as well.

I wish I had read the other poor review before doing business with Ed. He is a crook. Ed tried to charge us nearly double ($ 9,000) for the exact same countertops that I ended up buying for $ 5,000 from a very reputable company. When I asked him about the discrepancy in the quotes I had gotten, he claimed that I was clearly making him compete with a wholesaler and that my architects plans were terrible; although, my contractor had had no problem with the plans for months and Ed, himself, had come to measure my kitchen so was not even giving a quote from the measurements in the plans. I think he simply tried to rob me of $ 4,000. No other way to explain it. Don’t do business with him.