Landa Cosmetic & Spa

I purchased Groupon IPL facials. Landa keeps pushing to sell her products. I got 3 times of laser done, and NO improvement but burn marks on my face. She leaves burn mark EVERY single time I went there, and I still have spots that I wanted to get rid off. This was such a unpleasant experience and I would NEVER EVER go there again. I hope people don’t waste their money like I did.

I never write reviews but my experience at Landa Cosmetics with Gabriella has been so life changing in a great way that I feel compelled to write a review! I started with Gabriella 2 years ago from a Groupon/​Living social coupon. At the same time, I had a Groupon to another laser hair removal place and I didn’t even go to all the sessions there because Gabriella is soo much better. I can personally say that while Gabriella is great, she also has the best laser! At the other place, the laser literally felt like a rubber band snapping against your skin, which I found quite painful, especially for sensitive areas like the face. At Landa, Gabriella really has the Mercedes of lasers since it just feels like a warm massage. I still apply lidocaine before I go so that the skin is not as so sensitive. She sells lidocaine or you can get it through your doctor/​pharmacists ahead of time. I was so happy with the results that I keep adding on other areas and I’m so excited when my legs will be done soon. As far as the results, I’ve learned that everyone has different results. Some people need tune ups occasionally whereas other people never do. And for some areas for females, if your hormones change, the hair will regrow. Talk to Gabriella about what to expect in terms of hair regrowth. I have found a huge improvement, esp after the 3^rd treatment or so. And she is great about asking if there are any really annoying areas to focus on. I was never able to tolerate waxing and would have to go home right after waxing because my skin was so pink. However, after seeing Gabriella, I don’t have to worry about that since my skin looks the same before going in. I have always found Gabriella and Lucy very friendly, professional and caring. Gabriella is very knowledgeable about all different skin procedures since she was a doctor in Peru. I wouldn’t hesitate to see her for other procedures. I’m not sure about all the negatives reviews since I have found the office to be very clean and nothing but professional. Not only is she great, but I find her prices to be very competitive and have never had a problem scheduling an appointment and the laser is pretty quick.

I got a groupon deal for 6 sessions of laser hair removal on a large area. When I called to make my first appointment, the receptionist was very nice and told me to shave the day of my appointment. When I came in for my first appointment, I only waited a few minutes and then met Gabriella, the owner/​technician who led me into the laser room. She took some time to tell me about her background and the type of laser she would be using. She also went through her line of skin products and made some suggestions. I ended up purchasing Landa exfoliating cream which warms on contact to open my pores. She suggested using this on my laser area (bikini) but that it would also be great for my face too. The procedure itself was quick and painless. In fact, it really did feel like a hot stone massage! The room was simple and clean. I have had 3 treatments so far and each time the hair has come back less and less. My appointments have always been confirmed via a phone call the week of, and also taken on time when I come in, give or take 5 – 10 minutes. The receptionist and Gabriella are always kind and professional. Would definitely go back!

Several months ago, I purchased a 6 session large area package for my face. Upon arrival, I was pleasantly surprised by the professional look of the place. It is located in the Medical Arts Building next to Metrowest Medical Center. Lucy welcomed me and shortly thereafter, Gabriela Landa came out and led me into the treatment room. She told me a little about herself and her level of experience providing the treatment (which is extensive.) She also took the time to explain the treatment and answered my questions. The room was clean and the treatment was professional. There were offers to buy products but that is a part of any business. I felt comfortable in purchasing the one product I wanted and said no to the others and that was just fine with Gabriela. I had 6 great treatments. Since I have a slightly elevated androgen level, I knew it would be challenging to treat me-​especially my face since that is a very hormonally sensitive area. After 6 treatments, the hair was 90% gone. I was so pleased with the progress, I purchased a full body package! The price was right and the treatment, highly effective so far-​far less hair everywhere-​yay!!! In summation, based on my very positive experience, I recommend Landa Med Spa without reservation.

I too purchased a groupon for laser hair removal. I found it easy to make an appointment. I especially like the reminders I got for my upcoming appiointment: both a call and text on my cell phone a couple days prior to my appointment. So far the treatment has been fantastic! Yes you will be asked to buy products but she is also ensuring the best results for you. And you can of course decline. I purchased 2 items she recommended. She has great deals too, as your business is important to her. I’m already deciding what area I «need» to do next!

I have been to three laser removal businesses and hands down Landa is the location that has the best results. Gabriella is knowledgeable, professional, and interested in you as a person. The laser and technique she uses is fast, painless, EFFECTIVE, and relaxing (I know I said it… relaxing!) and believe me I have been to two other places that would compare to labor and delivery of a human (ouch!). I may have left Gabriella once because of a tempting groupon elsewhere but Ill never leave her again!

I had moderate acne on my cheeks and had tried many different products. I started getting facials at Landa cosmetics and my face was clear of acne within a few treatments. I would recommend these facials to anyone struggling with acne. Be ready for a little pain but I promise, it really works!
I have also had laser done at many other places. The laser I have done here is the least painful and most effective so far.
She does really knows what she’s doing when it comes to skin treatment. Highly recommended. I don’t go to anyone else anymore :)

I had tried lots of other clinics for lazer hair removal. I have been extremely satisfied with the results. She is always very flexible with me if I want to add or change a treatment, and her prices are the very best. I originally came to the Med Spa with the intentions of just trying out their services with my groupon, and continued and am a regular client. In my opinion, there is no reason to go any place else any more, the prices are great and there service and staff is too.

I have been going to Landa Cosmetics and Spa for almost two years. I originally purchased their services through an online discount. After looking into many different offers from various spas, I decided to go with the most fairly priced one I found (strictly my opinion), and have never felt that I chose wrongly.
I don’t want to waste anyone’s time listing all pros and cons about this place, most of these have already been stated. So let me just say that you get exactly what you pay for, and this is more then you can ask from many other places

I have been a customer for almost a year. Excellent service. Prompt with appointment and great attention to detail. Very friendly attitude — definitely recommend this place.

Okay so this review is a long time coming as I purchased a groupon about a year ago for a large area to be used for a Brazilian Bikini Laser Hair Removal Treatment. This was going to be for 6 treatments, which I have heard, is usually enough to at least put a dent in the hair growth but knowing that I would need touch up visits following the completion of the process. So, all in all, good deal for something that can be terribly expensive. I was eagerly awaiting the day where shaving that dreaded area would be a thing of the past.
Enter Landa Cosmetics. First of all, it is near impossible to get an appointment that is convenient for you. She does not work some days during the week and this changes based on her schedule that changes on a whim. Because I could not get evening appointments, I had to opt for Saturdays and make the drive. This was fine until all of a sudden she was no longer working Saturdays and I had to find another time. I am a working professional who works 9 – 6 Mon-​Fri so basically it was impossible to get anything other than a lunch appointment which I was not thrilled with because it interrupts my work day. I decided to give it a try which leads to my next concern. THE APPOINTMENTS ARE NEVER ON TIME. You could get there 15 mins early and be taken right when you get there OR you could wait and extra 35 minutes before you are seen. Which ultimately throws off everyone’s appointments. It was just never consistent. As soon as you make a complaint you are marked evil and treated very unfairly by the owner. She made me cry leaving an appointment because I wanted to be seen at the time I was promised and was told to be patient and not get worked up. At one point I was actually brought into the room, undressed and on the table when the owner came in and told me the other appointment was here and pissed that she was going to have to wait. I was instructed to GO BACK TO THE WAITING ROOM and wait for the other unhappy customer to get her treatment first. Ugh. Moving on…
I found the actual treatment very uncomfortable and not because of the laser. She has you get undressed in front of her and lay on a table that has a sheet on it that looks like it is not changed after each person and a pillowcase to go under your bum… ew. At one appt I had to ask her to put a clean one down because there was goo from the last person on there… She also doesn’t leave them room to allow you to wipe up and hands you paper towels to try and get all the stuff of you. This would be totally fine if it was underarms or legs but doing my bikini and buttocks is super uncomfortable to have someone watch while you wipe… just saying.
My final comment on this whole experience is that IT DIDN’T WORK!!! I still have just as much hair as I did when I started. I went through all 6 appointments for my bikini and only 5 for the buttocks because I was so grossed out by the uncleanliness of the facility and how uncomfortable I was at the appointments.
So to wrap it up:
1. Unfriendly
2. Unclean
3. Doesn’t work.
I gladly skipped my last appointment and am writing of the over $ 750 I spent as a bad trip and moving on. Eventually I will go to my dermatologist to do it right.

This past February 2014 I purchased a Living Social for a small area of laser hair removal to Landa Cosmetic & Med Spa. I called and made my first appointment with the receptionist Lucy who answered all of my questions for me on the phone. I made my appointment for 5 weeks out, which was good for me. I had to stop waxing and switch back to shaving anyways.
My first appointment was great! Gabriela the owner and Esthetician explained the service, performed it in a timely manner and recommended a Green Tea Scrub for me to use afterwards for exfoliation. As an Esthetician myself I know how important exfoliation is for any hair removal — and this product was great! It warms and opens the pores and the scrub is gentle yet effective.
After my third laser appointment for my underarms I had barely any hair left. I was ecstatic. It was then that Gabriela and I discussed doing my Brazilian. I am 3 treatments in with that and the results so far are great. The laser she uses is gentle, but very effective. It does not hurt. Sometimes some warmth is felt, but it’s bearable.
Overall, I highly recommend Landa Med Spa for laser hair removal. Gabriela is great. Lucy, the receptionist is very helpful. She calls me the week before my appointment to confirm every time.
I am very pleased with my services and so glad I found this gem on Living social !!

Very unprofessional & unhygienic. Gabrielle is always very interested in selling add ons but not so interested in providing good service. Many times during my laser treatment, she wouldn’t even cover the area properly. Even if you are going with a groupon, I would say don’t waste your money and time.

Long wait to use Groupon, didn’t honor their offer and marked Groupon redeemed before even asking my name. Don’t rely on any verbal assurances. It’s nearly impossible to use the Groupon by the expiration date if you don’t call for an appointment immediately. I’d be happy to answer any questions about my miserable experience.

I am writing this before I have even finished my treatments. Much like many of the other reviews I received a groupon for a large laser hair removal (my lower legs). I started going in for treatments in January and have yet to see a difference (granted I couldn’t get in in April or May because they were all scheduled up… which seemed a bit surprising).
I write not really about the treatments, it has been painless and I am not done with them so I cannot say if they work or not, but I am writing about the service from the owner. I would never recommend this place to anyone for the following reasons:
1-​I have adult acne and every single time i go in she pushes her products and services on me to the point where she flat out says your face is ugly and I can make it look better. Um, thank you? I am okay with her mentioning other treatments, but literally the whole appointment is her pushing products and other treatments on me.
2-​Extensive waiting room time. EVERY SINGLE APPOINTMENT I wait AT LEAST 40 minutes in the waiting room and spend about 10 in my appointment. What is the point in making an appointment for one time if I don’t see her for another hour (this is especially annoying because I live an hour away from the office)
3-​She asks for tips. And rudely. I showed up for an appointment one day and it ended up that was not the day of my appointment (the receptionist couldn’t fix that little error for me because she left already, so I was waiting in the waiting room for 40 minutes before Landa informed me of my mistake. i was upset because, as I mentioned before, the office is really out of my way and I had already been waiting 40 minutes for my supposed appointment. I left in a fit (and I feel really stupid for it, but I was mainly mad at myself for being so stupid about the date) and then Landa calls saying she can squeeze me in after her appointments. I take her up on the offer. The whole appointment she talks about how tired she is and how she’s really putting in a lot of extra work fitting me in like this and at the end she asks for a tip. Flat out asks for one. I’m sorry, but she works out of a hospital and charges whatever she likes for her services and not to mention she did not have to offer me the time that night, it was obviously my mistake.
Overall, the attitude I get from this place is remarkably rude of my appearance, time, and well being. Whether they do a good job of treatments or not doesn’t really matter if I could go elsewhere and be treated like a paying customer.
UPDATE: 1÷19÷2014
Been a year since I started treatments and laser made absolutely no difference. She said it would probably need two more, but since I saw NO different with 6, I wasn’t inclined to spend another $ 100 to be berated and still come out with hairy legs.

I bought a groupon for an extra large area and was VERY disappointed. I just had my 5^th treatment and am not all too impressed with the results. There is still constant hair growth and I still need to shave almost every day, though the hair does grow back thinner and softer. The results are not what made me give this salon only 2 stars.
Every single time I come in, I wait on average a half hour to be seen for a 5 minute session. Also, the owner and receptionist correspond in another language while you are sitting in the waiting room and it is extremely rude and unprofessional. I even heard my name once, so I knew they were talking about me.
One of the worst parts was the hard sell of products. I spent $ 250 at the salon for this groupon, which I could have spent somewhere else. The owner did just about everything she could to get me to buy the products short of reaching into my wallet herself. Come on…
One other thing I’d like to emphasize is to shave the day of the treatment. The receptionist told me it was ok to shave the night before my treatment. I did this for treatment 1 and was told it was not good enough. Soooo Iow and behold I had to pay $ 15 for a woman to shave me. It was a lovely day.

I’ve never been much of a spa girl aside from the occasional massage or manicure, but now that I’m in my 30’s, I’ve been starting to feel like my years of tanning and stress have begun to take a toll on my skin. Thus, it was time to take action and shell out some money to get back a bit of my youthful appearance!
While researching local spas for facials and microdermabrasion to help with my sun spots and fine lines, I found Landa Medical Spa. I checked out the prices compared to the spas closest to my job (in downtown Boston) and discovered them to be lower in price and closer to my home in Framingham (score!), so I decided to schedule an appointment for a facial one Saturday morning.
Let me start by saying, these folks really care about meeting each individual client’s needs. I was told each client is different, and they wanted me to come in for a consultation to see which services could be most beneficial to me in relation to the results that I wanted. I thought this was pretty incredible, since all I really wanted to do was come in for a facial!
When I arrived for my appointment, they asked me many questions and helped me to weigh my options. I decided to opt for a chemical peel treatment rather than a facial. They were very thorough and professional, and the procedure «burned’ far less than I had anticipated based upon stories my friends had told me of their own chemical spa treatments.
I left the spa with smoother skin than I’ve had in a decade and my «crowsfeet» were visibly reduced in just one treatment. If you’re looking for a medical spa with Boston’s Newbury Street results on a smaller budget, this place is a MUST to check out.
I loved my services so much that I have scheduled a Endrmologie massage for next weekend; an FDA approved lipo massage, as I’ve started to develop some cellulite despite years of being physically active and athletic. I hadn’t even heard of this procedure until my appointment, but they were so wonderful about assessing my needs and figuring out which services would benefit me, that I just have to give it a whirl! I am looking into laser hair removal on my underarms at Landa; which I’ve contemplated for years, but have bypassed because of the pain. I feel they are so gentle and take pride in making procedures as pain free as possible, that if I’m going to do it anywhere; it will be here!
I give Landa Medical Spa 5 stars, whether you’re simply looking for a Girl’s Day Out for facials or looking for major skincare treatments to take years off your skin. I’m thrilled to have found such a gem right here in Framingham!

Landa Cosmetic and Spa is a very pleasant place to visit. They use an individualized approach to treating their clients. I don’t know much about facials and other spa treatments so it was nice to be taken care of by the staff there, due to their expertise. I felt like they knew what I needed and could recommend the proper services for me.
I also appreciated how serious they seem to be about skin care there. Rather than a spa full of manicures and pedicures and hair stuff where skincare seems like an afterthought, they are primarily focused on skincare services. They offer a range of services like facials, laser hair removal, cellulite reduction, microdermabrasion, and peels. They are also happy to recommend the services and products that you might need to help your individual skin needs. They also have good specials from time to time and have deals on Groupon and Living Social, which is great for people like me who don’t like to spend a lot of money on extra stuff like spa treatments.
The staff here are really nice, too. They make sure to call and remind you of your appointments, which is a nice courtesy. Overall, I don’t know much about spas, but I’ve had a great experience with Landa and would recommend them.

Landa Cosmetic is very clean, and the staff is very friendly. I have had 5 treatments, and I am happy with the results thus far. Gabriela always asks if there are any particular stubborn hairs that I want her to focus on.
I have always been able to get an appointment when I want it, and they have been very flexible when I have had to change the time.

Yikes. Run from this place. I wish I could say good things. The place is in what feels like an old High School Building. It’s borderline creepy.
The staff was speaking what I assume was Portuguese, the entire time. That’s a little off-​putting to all the clients waiting there. They would go back to English when it came time to discuss things with clients. It just felt like there were things they didn’t want you to know.
Beware the HARD sell. They ask you tons of questions to get you to commit to a number of their treatments. They try and sell you on alot of things, when they can’t do the treatment you came for, correctly.
One patron had a Kleenex tissue placed on her face to ‘relax’ her. That’s their idea of relaxation. Lay back and put a Kleenex over your face?