Domino’s Pizza

I placed an order for one of their deals. When it was delivered 3 of the items didn’t arrive with it. I tried to call the store, was met with a rude «hello» and then was hung up on.
I called back literally 54 times and got a busy signal for 2 and a half hours before someone picked up. Then I was put on hold again for 10 min when I finally gave up.
It’s just the principle of the thing. I didn’t get everything I paid for and couldn’t get in touch with anyone to fix the issue.

I gave one star but even that is too much for them. The manager canceled my order citing the Marathon (even tho it was being delivered the opposite way) and I was left with 4 very hungry children. No phone call, no email. I even offered to pick up the food and was told that the order was canceled. The Manager then hung up on me. Horrible service. I called customer service on him. A man like that should not be in charge of a restaurant.

Why our special instructions as option on online ordering I asked for well done and square cut I got neither now I can’t eat this pizza without putting in my oven and the amount of grease after eating one slice soaked clear through the box

So, after packing up one house, we realized that we had no food available, because everything was in boxes. And who wants to go box-​hunting for food? So, pizza!
Domino’s has surprisingly good gluten-​friendly pizza. I mean, the reputation of Domino’s for their pizza is well, less than stellar. When I think of them, cardboard is more the train of thought than tasty. But, decent it was.

I’ve been a fan of Domino for a couple of years. Love their app!!! it’s so easy and fast. The framingham store usually delivery my order within 25 min after I submit order, while the pizza is still fresh and hot. Recommend EXTRAVAGANZZA FEAST and Honolulu Hawaii pizza!

I have ordered on this store for more than 10 times by now. Half the times their pizza was half cooked. So now i have stopped ordering pizza to this store and today ordered a bread bowl pasta, which arrived chicken in it, that i din’t ask for. Had i not been a vegetarian i would have lived with it, but now I have no other option to wait another hour for my dinner.
They always take an hour to deliver. Store is 5 min drive from my place.
I love pizza and desperately looking for an alternative.

Like the fiery Hawaiian pizza but when I order at this store it seems they have no idea how to make this pizza… the forget to put ingredients on it so I suggest that you train the staff better. Please. .I like this pizza but I dont want to go to another store because I live close by.thanks.

ABSOLUTE TERRIBLE SERVICE! Not only did it take an hour to show up, but they didn’t bring the second drink we paid for and there was no sauce on a pizza?! How do you mess that up besides being purely lazy? When i called to speak to a manager the girl on the phone started speaking Spanish or whatever on the phone to her manager and he was so rude. Finally when the pizza came with the drink, we opened it up and the pizza was drowning in pizza sauce so we threw it out, pretty sure someone there probably spit in it too, not worth the risk. NEVER ORDER FOOD HERE UNLESS YOU WANT TO BE DISAPOINTED. Im making sure to tell all my friends and family never to order dominoes in framingham ever.

I ordered a pizza with marinara sauce on the side. It didn’t arrive with the pizza. Instead, I called the store, and they promised to send it right out. 20 minutes later, it had not yet arrived. I called the store again. I was left on hold. After 5 minutes of silence punctuated with irritating beeps, I called the same number using a different phone. That got picked up right away, and I was promised that the marinara sauce was leaving the store. I’m still on hold on the other phone.

I recently moved o Framingham and have ordered from Domino’s on line services before. After a 12 hr long day at work I decided to order from there. I placed my order and it did come quickly and I now understand why. I ordered a ½ sausage and green pepper ½ cheese pizza, stuffed cheesy bread and chicken fingers. When it arrived ½ the pizza was with out cheese and the cheesy bread was not cooked through. I called the place immediately. Edgar, the manager, told me the order was placed by me wrong and that it was in fact my fault and he was not responsible for the mistake. He read back what I had «ordered» and even that wasn’t what sat in from of me. After saying, that was not what I had wanted he hung up on me. I called back a second time and after him speaking down to me about how long his day was dealing with customers like me he once again hung up on me. He only said once that he would discount me another pizza, which i did not want to pay over $ 40 for an order that was not correct in the first place. I had not touched the original pizza because it was not what I wanted. He then hung up on me a second time. I will never order from here again, i have never been spoken to so rudely ever in my life. I work in customer service/​retail and the customer is in fact always right.