Office Furniture Concepts

My girlfriend and I walked in looking for a chair for my office. There is a decent collection there, but we were not greeted by the three employees that we saw when we walked in, nor while we were walking through sitting on the chairs. Then when we were about to walk out, a worker attempted to help us. However, what she said was, «Hi, do you kids need help with something?»

I relocated my office and was in need of additional specific size office furniture. I was surprised to find so many new and used options on the floor at this store. Ron, one of the owners whom I worked with, was a fountain of knowledge and extremely helpful in providing me with the best options and products for my limited budget. He, his warehouse and delivery staff took great care to make sure I got exactly the right furniture for my real estate business and handled all the details.
Thanks Ron, Great Job.

Stating I experienced poor customer service would in fact imply some sort of customer service was rendered and that would be a gross exaggeration. I dealt with «Jared» who identified himself to me as the son of the owner; pre-​sale and while collecting my money all was peaches and cream however that is where the pleasantries ceased.
In all fairness the nearly $ 2,000.00 desk was delivered somewhat on-​time meaning that it was just a few days late; not the end of the world. The trouble started when OFC failed to deliver the pre-​paid glass desktop.
Terrible, sophomoric are two adjectives that describe Jared’s draconian conflict resolution people skills and his desire to fulfill promises he makes to his customers.
After said item was over 8+ days late, I called for an update which I felt should have been a proactive call made by the seller keeping me apprised to the status of the glass desktop. 2 – 3 calls over the next week with no reply! When I finally did speak to Jared he treated me as if I was bothering him trying to get a status update on the glass desktop.
Jared promised me 2 – 3 delivered dates, all met with negative results. Jared then told me that he found a new vendor and he guaranteed delivery a week later; needless to say that failed as well.
I asked Jared why I had to pressure him to finish the order and I never was given a response. Jared told me he found a new vendor however the cost of this new top was $ 280.00 more than the cost of the original top that was already paid. Jared offered to split the difference which I felt was a poor compromise to this ridiculous endeavor for a simple desktop.
I told Jared that I found a glass top that was going to be delivered in 2-​days for $ 250.00 and asked him to credit my account the $ 170.00 plus and additional $ 80.00 for my trouble and doing his job. Jared refused however he wanted me to give him the contact information for the glass company that I found.
Made me think that if I could find (4) quotes ranging from $ 150.00 to $ 375.00 with a 3 minute Google search what was really going on? If he was willing to pay an additional $ 140.00 for this new super $ 450.00 glass desktop then why was he not willing to merely credit my account an extra $ 80.00? Made me feel that he was trying to pull a fast one on me; made me question the true price of said replacement item.
Obviously Office Furniture Concepts does not like repeat business and it will not be using them to furnish my office. Did I mention that I do not recommend Office Furniture Concepts?

We have used Office Furniture Concepts many times over the past five years and have been more than satisfied on each occasion. The prices were great and the staff knowledgeable. They also offer space planning as well, which really helped. Highly recomment!

I have used Office Furniture Concepts over the years to furnish my office space. Interior design is not my forte, but with the help of Gwen and the great selection of products, I have been able to beautify my space at a reasonable cost. The store room is packed with high quality furniture, the staff is always polite and eager to help and the delivery crew is courtesy and professional. I would definitely recommend Office Furniture Concepts to anyone looking for a full service furniture store.

I have used Office Furniture Concepts to furnish my insurance agency and couldn’t be happier with their pricing and service. Their crew was quick and very careful not to damage the walls when installing everything. Definitely recommend them.

I have been buying furniture here for years; the team over at Office Furniture Concepts is great! It is a family owned business and everyone is very friendly and easy to work with, there is not pressure sales here that are what I like the most. They are also very knowledgeable about the products, and what combinations go well together unlike the big-​box store.
The have a wonderful selection of contemporary and modern office furniture at very reasonable prices. If you are looking to furnish your home office; or looking to fill an entire office suite, Office Furniture Concepts is the place to go. They are conveniently located off the 405 freeway at Euclid in Fountain Valley.

BAD!!! In every way! Is a long story but basically I was treated rudely, like they did me a favor on selling me something, they didn’t had my item on time, they give me my change back on a check because I paid cash and they didn’t had 30 dollar to give me my change back. They talked down on me on the phone and treated my fiancé and mother in law like criminals! Horrible customer service, horrible owners !!!

Ron is okay to deal with. His daughter is not friendly and very unprofessional. She actually yelled at Ron (her dad) in front of me like a child. She ignored my boss when he asked her a question and she tried to correct me when I was complimenting a recent purchase to Ron. She said «you haven’t even bought anything here since 2010». Thanks but you’re wrong.

I am a repeat customer of Office Furniture Concepts and frequently recommend them to friends and family. The owners are very nice and extremely knowledgeable.
I recently bought cherry wood desk with a hutch & a tan leather high back office chair. They gave me a great deal and its the nicest home office setup I’ve owned to date. The previous desk I had was Ikea which was OK for the price but this has a more elegant/​quality feel vs. modern/​cheap.
They will assemble/​deliver for you also. No more 3″ Allen wrench.
They have a HUGE showroom with every piece of furniture from traditional to modern.