Medizen Advanced Imaging

I rarely write reviews but I just have to say this place is not worth your time. The first time I came which was last year, I had a horrible experience. I made an appointment through the phone and confirmed it. Once I came to get my MRI, they told us we had no appointment in their books? So we drove all the way down, waited, and found out we had no appointment. Receptionist’s attitude was horrible. I had to wait another week to get an appt which was already too long since I was an athlete anxious to know what was wrong with my hip. My second experience I injured my knee and my doctor referred me to them again but I thought maybe the second time would be a better experience. Wrong. Waiting time is still horrible and they informed us after thirty min of waiting that our appt time was actually our check in time for paperwork and our appt was thirty min after. they did not inform us earlier or through the phone. The whole time she said she was checking what was taking so long. Both times the receptionists’ customer service was horrible. I guess some people have hit or miss experiences but If you can get your doctor to refer you to somewhere else, save your time.

Everyone at the front desk was nice and collective. Asian gentleman that helped me was nice and informative. Had good conversations. Everyone was in a good mood. Went in and went out, with no appointment. Fast and easy. Thanks Medi zen

I came in to the facility twice and got my u/​s done. Front desk staff were friendly, i was checked-​in fast and the tech who did my u/​s is really nice. Will definately come back again.

Hoag Hospital charges for a CT scan with contrast $ 4,400, while Medizen charges only $ 350.
Hoag Hospital rips off patients for the same service that Medizen charges the services so good price. Hoag gets rich while patients become so poor. For sure, I will go to Medizen for all my next procedures.

Okay so where do I begin, I just wanted to start off by saying I’m not doing this because I «hate» this place or this place didn’t hire me… So I’ve been here before for my cousin 3 years ago and it was fine I didn’t care I just came for my cousin and left so I came across and AD on Craigslist that this office was hiring front office receptionist so I immediately applied. I was super excited because I do attend nursing school and I thought my chances were going to be very great since I do speak fluent Vietnamese and I thought I was going to have a decent chance at getting a job here. So I came to my schedule interview… Right when I walked in I notice the two girls in the from one was Vietnamese and the other Hispanic the Vietnamese girl WAS a MAJOR BITCH she gave me dirty ass looks right when I walked in. And asked me «what are you here for» ummm excuse me? Is that how you talked to patients? When they walk in I even noticed she would be so rude to patients checking in but that’s none of my business … So I totally ignored her and walked up to the Hispanic girl instead and told her I was here for my interview and she got me set up. I was waiting for a good 20 mins. And there was only another person there before me I honestly don’t know why it took so long but that’s not the point. So time went by and it was my turn and while I was walking back with the Hispanic girl *which she is very nice by the way* I noticed the Asian girl kept staring at me I’m just like in my head «bitch what?» LOL in my head I was laughing my butt off because why is she so bothered by me applying? Anyways so the Hispanic girl took me to the office where i was going to be interview and the lady which I don’t even know her name she said in the email she is from HR. *human resources* but I do believe she’s probably the manager anyway! right when I walked in her office I felt so freakin uncomfortable… She had super gray hair *not because she’s old* just got looks I believe and super dark eyeliner… Right when I sat down I pasted her my resume and set my ID and social on the table like she said to do so in the email but she kept looking at my resume and making annoying faces and asked me «do you have any questions for me?» In my head I’m just like? «You’re interviewing me you haven’t even asked me anything yet wtf are you talking about» and she kept telling I wasn’t qualified for this position because this is a back office position that I will be making phone calls all day. And I told her that I had 5 years of customer service experience… And she wasn’t having it with me. Then she asked me why I wanted to work here and I told her the reason. Over all she made me feel like shit. And I’m actually glad I didn’t get the job here because I wouldn’t like to work in a negative environment like this office. But in conclusion this place is so disrespectful don’t waste your time and go somewhere else. Like I said I’m not doing this because they didn’t hire me. I’ve be rejected at other places and it does not bother me but this experience was so unprofessional and I hope you take notice before coming here. As a patient or getting an interview

This place is absolutely ghetto. Im not sure why my doctor from Irvine would want me to come all the way here, Fountain Valley for ultrasounds. But I came. I made an appointment a few days ago but I’m sitting here waiting to be seen and it’s been 30 mins already. It’s makes no difference if you have an appointment. I’m not coming back. It’s dirty, they don’t honor appointments, and its not organized. This place is a joke!

Was referred here by my PCP to get a chest x-​ray. It is a little out of the way for me but they charge only $ 30 for a chest x-​ray (my insurance didn’t cover it for some reason).
I had to fill out a good amount of paperwork for being a new patient but the wait time wasn’t that long, I was in and out in about an hour. Once your name is called, you go into the dressing room and change into a robe and the dressing room offers a locker for you to store your things too.
Staff were all polite and professional.
Parking is easy since the place has its own parking lot.

The place was clean and very efficient. I’ve been here a couple times and the new girl up front I believe named Tina was very kind and helpful. Medizen has really improved since the last time I came.

This was my first time here and If I read the Unilocal comments before hand I’d have thought I was in the wrong place. I didn’t come in for anything too bad, just a chest xray. I felt like the staff was very friendly and doing their job at the same time. I’m not asking for an overly excited person because that just creeps me out. All in all place was nice and clean, they have a very large waiting room which is nice that way you’re not crammed next to people. Once I went in, which was pretty quick, the gentleman I had greeted me and checked to make sure I was in fact the correct patient. The xray was very quick. I’ve had xrays before and this one only costed me $ 30 which is cool! I even received my results very quickly so I’ll definitely be back in the future.

Due to some tests I needed to get done and my insurance did not cover, I was referred by my doctor to Medizen. I was skeptical to come in and get my tests done as I always to go HOAG which is an amazing place!
After I read the reviews on Unilocal and I was not fan at all! I was scared of not being well treated or my exam would come out correctly, specially that I had to pay everything out of my pocket.
Boy I was wrong, the staffs are nice and Dr Mai is really good. He is patient and made sure I was doing okay during the entire exam. This was essential. He also explained to me what we are going to do to make sure I was well informed. Test results were out next day.
Only down side is that the place is not luxury nor comforting, also location is not the greatest. But hey, if doctor is nice and patient, I guess I can oversee all the rest!

The service overall was good. Amy the sonographer rocks! She was friendly and great to us. Though I was very concerned with all the negative reviews on Unilocal & I could sympathize with all the writers. We got a little attitude up at the front on our way out when we asked for our insurance card back but that’s okay. We’ll most likely ask our OBGYN for a different office refer next time.

The service here is atrocious! If there was a negative star this place will be my first in line. The young Asian receptionist is a total jerka if that is a word. If I could use a nastier word I would. I had an appointment and told her so. But she insist that I need to show her my paperwork to prove that I have an appointment so she can look it up. What in the sam hill you saying girl? I HAVE AN APPOINTMENT! Do you not understand english? Apparently she speaks good english but she just has this snooty attitude. I agree with the other Unilocalers here that service sucks like $hit here! Not coming back to this place. I have insurance but can’t imagine how they treat you when you DON’T have insurance. Geez!
DO YOURSELF A FAVOR AND DON’T EVER COME HERE! YOU’LL THANK ME FOR IT! They need to get rid of those receptionists up front because they will lose even more business.

Very friendly staff, they are efficient and organized. Appointment by phone is super easy. Dr. Mai is our radiologist. He is very knowledgeable. Will back again.

This review is based on the very rude and uncourteous receptionists. I came in this morning without an appointment. When I told the Asian female receptionist this she immediately rolled her eyes. As i handed her my referral paper she snatched it from my hand and told me to have a seat. As I was walking to a seat I over heard a Hispanic male complaining to the other Hispanic receptionist that was helping him that the Hispanic receptionist was being rude also. He said, «Why are you using that tone? You don’t have to talk to me like that.» I waited about 10 minutes when the Asian receptionist called my name and said she would make an appt for me. I asked why i couldn’t be seen today she said we only take appts for ultrasounds. Then why the fuck was I waiting at all when all you had to do was read the god damn referral paper to know I was here for a god damn ultrasound?! I get 10 minutes is not a long time to wait. But, if it wasn’t for her snarky attitude the wait wouldn’t have been so bad. Also, if I’m handing you a paper which states the reason for my visit, I expect you to look at it AND actually read it not just send me along my merry way to go sit down and waste my time! I don’t expect to wait 10 minutes just to be told by a rude receptionist that I need to make an appt. when that could have easily been determined within the 30 seconds i stepped into the building if the receptionist had done her job. Overall, the receptionists here are rude and unprofessional. I suggest to whoever runs Medizen to get new receptionists because they are definitely losing business to these sub par receptionists.

I had only 1 horrible experience here, and would never dream of giving them a second chance.
Imagine my surprise when going in for a mammogram — the tech handed me a gown, advised to strip from the waist up — and put the gown on. And yet — she never left the room.
Yes — both before AND after the mammogram — my tech stayed right with me as I changed.
I have worked in medicine since 1986. This is not the way you treat a patient. Poor manners — poor protocol.
I told my primary care physician to never send me or any of my family back. I would not want my Unilocal friends to experience this either.
The pure lack of professionalism here is worth mentioning — so now you know.
I LOVE Orange Coast Memorial Breast Center — talk about being treated with pure respect and shown dignity. — Ask to go there instead!

Extractly! If I can give zero star I would! I normally would not write review but i have to regarding this place!!! What a nightmare. The receptionist there is extremely RUDE!!! Espeically the JENNY P. girl!!! No compassionate toward people with cancer! I would not recommend this place to anyone!!! No wonder they have such bad reviews…

I came here for my chest x-​ray related to TB testing that i have to do for school. They offer a small discount for those who do not have insurance which is nice.
Nice location and clean. The staff is however unremarkable. They aren’t particularly friendly or helpful but gets the job done. The x-​ray tech just tells you what to do, takes a pic and off you go. It is a fast, efficient place to get things done quick. I will continue to come here unless i find somewehre that is cheaper.

I’ve been here a couple times, and I know that a bunch of other people come here, cause everytime I go, the place is packed. But even then, the front office staff are super friendly and make sure that I went in at my schedule appointment time. The techs seem like they’re always smiling too, so that helps out. It’s a little hard to find on your first try, but other than that this place gets you in and out, and gets the work done. Good Job, Medizen!

My entire family comes to this place for MRI’s, Xrays and whatever else. I came in 3 weeks ago for an x-​ray and the tech was pretty nice. He made me feel comfortable and that’s important. So regarding what others posted, I enjoyed my visit here.

I was a bit skeptical having read the reviews on this place before coming, but decided to give it a chance anyways. Surprisingly, I had no complaints. The people here were friendly, and seemed to know exactly what they were doing.