Courtyard Huntington Beach Fountain Valley

The short version of why I did not enjoy my experience is below. (Yes, this is the short version, I was that dissatisfied.)
1. The rooms are severely out dated, on top of that the layout of mine was ridiculous with some oblong shaped pseudo closet that just got in the way.
2. I barely spent any time in the room, but when in the room the only thing there is to do is watch TV. Unfortunately for me, something was wrong with the colors on my TV, it could have been the fact that the TV is probably 10 years old and even then it was a cheap TV. The remote is near impossible to use because unless you’re pointing at an exact spot it doesn’t do anything. Maybe this has to do with the fact that the TV is on a pull out tray that means when it’s fully extended you can’t even see part of the screen from the side of the bed I was laying on. This sounds like such a nominal issue but honestly, it just epitomizes how little time, effort, or thought was put into designing the room for the guests experience.
3. My room was NOT cleaned every day. I barely spent any time in the room outside of sleeping/​showering, but I can only imagine that the housekeeping staff was only walking in, grabbing the trash, making the bed, and walking out. Counter tops weren’t wiped down, soap/​shampoo wasn’t even refilled on some days, carpet wasn’t vacuumed, just ridiculous. It makes me wonder what cleaning took place between myself and the previous guest.
4. The most frustrating part of my stay is that there is not enough parking whatsoever. I was getting back to the apartment around 12−1am most nights, so I understand I’m not going to get anything close to the door, but on three separate nights, there wasn’t a single space available. I wasn’t the only person affected by this, as there were roughly 5 – 6 other cars all circling the lot like I was in search of a space. After calling the front desk they told me to just park in the drop off area at the front door. There were already 5 cars there, I couldn’t even park in the parking lot of the hotel because of this. There may have been enough parking for everyone if there were not numerous trucks and trucks with trailers parking across several spots (anywhere from 3 – 6 being taken up by one vehicle/​family). I’m not saying they can’t park there, but every person who is paying for a room deserves a spot in the parking lot. Absolutely frustrating when all you want to do is get to your room to go to sleep.‘
I could honestly go on about other things that were frustrating but it’s just pointless. The few staff members I did encounter were courteous and I did feel that the manager I spoke with genuinely did care that I was not satisfied with my stay, he even went as far as to remove one of the nights from my bill, which is nice but not what I was going for. The fact of the matter is the facility is the problem, not the staff (housekeeping excluded). The age old quote of, «you get what you pay for» couldn’t be any more relevant than my stay here. I wish I had just spent a little more and stayed somewhere nicer because this honestly turned a great trip into just an okay trip.
Take my advice and choose a nicer place that is in Huntington Beach, you won’t regret it.

I am giving the Courtyard Marriott Fountain Valley a 5-​star review for their spectacular service! Eddie at the front desk and Carey, the event specialist, went out of their way to make our stay a pleasant one.
The actual accommodations were slightly outdated and our room was adjacent to a busy, noisy street (Brookhurst), but the impeccable service we received made all the difference in the world.
We reserved a block of 10 rooms, and all the guests in our party were equally satisfied. We would not hesitate to stay at this Marriott again!

Giving the Courtyard 5 stars.
I booked this through Expedia at a great rate a few hours before a Saturday check in.
The room was nice and clean. We had a king and sofa bed. The pool was warm and relaxing. The bistro made some great Starbucks. We also ordered a pizza, it wasn’t bad. We would definitely come back!

So, I’ve stayed in many Courtyard Hotels and have been pleased with my stay. This one was a different experience. First impressions: the attendants at the front desk were very friendly and the lobby was very nice. Now let me get to the room … Have the rooms ever been updated?! While it was pretty clean, it felt dirty. By this I mean that the carpet was so old looking that I didn’t want my feet to touch without socks. The air conditioning system was old and janky too. When a hotel updates its’ lobby, the rooms should follow. This was an expensive stay for a Courtyard and certainly NOT worth the money.

We stayed 2 nights.
1. Room heater didn’t work the first night. It was in the 30’s that night.
2. Maid was making a racket at 6:30am in the hallway. Had to go out and tell her to be quiet.
3. Our door card/​keys didn’t work for a total of SEVEN times. Twice I was locked out in the back or the hotel and had to walk to the front of the hotel at night with 38 degrees and wind blowing hard.
4. Remote control quit working. Took 30 minutes to get a new one.
5. The landscape sprinkler worker decided to test the sprinkler one morning and our 2 cars got hard water sprayed on them. Had to go to the car wash to remove the water spots.
6. The room refrigerator didn’t cool properly.
I doubt this survey will be read by anyone at Marriott.

I stayed here last weekend with our team:
Pros:
Staff was friendly
Fast check-​in
Hotel is newly renovated
Clean rooms… no hair or roaches in my room
Lobby is big enough to accommodate large groups
Easy freeway access
Starbucks
Close to the airport
Cons:
Curdled carton milk at the café but they did replace with milk from the gallon container
Extra pillow with no pillow case
Horrible sofa bed mattress that you we basically sleeping on springs… just get the 2 queens if you need a room for 4
I would stay here again if I was in the area

So I stayed here at this hotel while visiting in California. And I have to say the hotel was quite lovely. Deposits can either be made off of your credit card for 20 bucks or in cash 300 bucks.
Pool, workout room, little restaurant/​bar area the whole shabang… My towels were nice, fluffy and clean and all rooms were non smoking which works for me because I don’t like the whole cigarette smoke thing…
However I am a marijuana smoker so I did step outside in the parking lot to smoke my ((LOUD)) weed…
however when it came time for check out the woman at the front desk started acting really weird and sketchy. Saying that the housekeepers had to check the room to make sure everything was in shape before I was given my deposit back which is understandable so I gave it a minute or two.
Now 20 – 30 minutes go by and I’m still wondering why am waiting for my $ 300 cash deposit especially after another gentleman comes up to the counter to check out and his process happened within 20 seconds.
I then went back to the counter and asked the lady do you guys not check everyone’s room before giving them their deposits back and the lady stated no which also left me feeling really uncomfortable about the situation as it went on.
I then stated to the lady that I’ve been waiting for 30 minutes I have a flight to catch at 1 o’clock and I need to be on my way she then told me that the housekeeper said my room smell like marijuana that I was smoking in my room and I wasn’t able to receive my $ 300 cash deposit unless they can clear the smell of smoke, and that I was more than welcome to sit down and wait for them to clear out the smell… (WTF)))
Right than and their they pushed my last button and I was ready to go off I then asked to speak to both managers who were supposedly at the room and I went upstairs back towards my room where the front desk lady said they were located.
Both managers were standing there as I approach the room that I was checking out. I approached the manager and let her know like yes I am a weed smoker yes I do smoke weed however I smoke my weed outside in the far end of your parking lot because I know this is a non-​smoking hotel.
when I checked into the hotel the lady stated that this was a non-​smoking hotel and I said OK that’s fine why would I put the $ 300 cash deposit or even my credit card to sit back and smoke my marijuana in my room knowing this isnt a smoking room or hotel that absolutely makes no sense.
The manager then looked at me shaking her head like she totally understood where I was coming from I did tell her that earlier that morning I did step outside in the parking lot to smoke my marijuana, sorry that my marijuana is too loud and the smell possibly lingered back into the hotel with me but I definitely did not sit back and just smoke my weed and your room.
Like I said the manager was totally understandable and I was able to receive my $ 300 cash deposit back after waiting an hr or so due to the dicking around with this lady at the front desk and her nonsense!!!
All Because I wanted to step outside and smoke my weed and The smell tagged behind me as I came back in the building!!!
I obviously can tell who didn’t get no penis last night or maybe it was she didn’t get her coffee this morning!!!

I stayed at RESIDENCE before, the complex next to Courtyard. By mistake, I booked Courtyard. When we checked in on 9/​24, I realized my mistake and thought, «Courtyard is also Marriot. Can’t go wrong with Marriot.»
Wrong…We requested a non-​smoking room and the first room reeked of stale, moldy air. I couldn’t make out if smokers stayed there before or the carpet were moldy. We requested another room. Same predicament, 2^nd room was reek of bad stale air. We were too tired to protest and decide to settle. We were about to open the luggage, then I saw a cockroach on the coverlet (I took a pic)… The receptionist gave us another room on third floor. Come on Marriot and we expect more.

I stayed here one weekend for a wedding and it was slightly decent. It’s not that the hotel was gross or a dump, I think it was just old. It had that strange old smoke odor, even though it was non-​smoking. It was cheap and it worked out so I would have to say that I would come back, but since the Aryes is across the street and since my corporate rate is wayyy better, I’d rather stay there. Aryes is nicer, but this wasn’t bad.
Would I come back? Yes.
Clean
Cheap
Good customer service
Comfy bed
Convenient location — close to freeway, restaurants, etc.

I stayed here for my sisters wedding, she had her whole wedding party stay here, I don’t know the reason for that but the pricing was decent.
Location: right off the 405, easily accessible with plenty of free parking.
Room: room was clean, the lighting sucks though because it was so dim. Our room was facing the parking lot, and there was a screen door that opened to the parking lot. We hated it because that is so dangerous. Someone can easily break into your room or a car can go straight through that door. It didn’t open up to anything, no patio.
The bathroom didn’t have ventilation… The toilet was suppose to be a water saving toilet but we felt like or it looked like it used more water. We had like mold grow on one corner of the shower. They had a mini fridge which was handy.
Somehow a cricket got in our room, probably due to us being on the ground floor and the big sliding door facing the lot. I didn’t realize it was a cricket until my BF told me. It chirped all night long and stop for 30 – 1 hour and then start again…
It wasn’t too bad, good for a weekend. I wouldn’t consider it a resort for relaxation. Your typical hotel.

This hotel was a great option for our weekend road trip to Huntington Beach from Las Vegas. We drove our own car and it was a quick 10 – 15 minute drive to the beach. We selected this hotel because of the affordability and its proximity to the beach. The hotel is well kept, easy parking, felt very safe (being unfamiliar with the area) and the service staff was friendly and accommodating! Overall our stay was great, the rooms were clean, comfortable and quiet. Starbucks in the lobby! Recommend this hotel and my wife and I will stay again when we return to this beautiful part of California!!!

My husband and I got this room for 1 night. We were attending a wedding in HB, and didn’t want to drink and drive. We arrived at the hotel around 3pm, and had to be at the wedding by 4, so needless to say we were very rushed to change and get to the wedding. We were not impressed with the room at all. It was very out dated, the carpet was gross and it smelled like someone died in there. We had no time to complain or go to a different hotel. We left for the wedding and when we returned to the hotel around 10:30pm, we realized we just couldn’t sleep in that room. Thankfully my husband didn’t have to much to drink, and we packed our things and drove home. So I spent 218.00 just to change my cloths. Bummer…

Nice clean roomy hotel with decent prices. The location is pretty good. Right off the 405 freeway close to the beach. Only problem is that the 405 traffic is terrible in that stretch. Almost seems to be there 24 hours a day!
Free wifi is serviceable. I was able to get 0.7−3 mb/​s download speed depending on time of day. Parking is free. Service is good enough. Rooms show signs of age here and there but are clean and well kept.
I would stay there again if in the area.

My bridal party and family stayed here for my April wedding. It was conveniently located, close to the groom’s house and close to the reception venue. The staff was wonderful! They were so sweet and accommodating. I wanted the bride’s suite to connect with the bridesmaids, and they were able to change it last minute. They also let us use one of their meeting rooms for a quick wedding party meet up.
Décor was modern, trendy. Complimentary pineapple infused water. Would definitely come back!

A typical Courtyard. Nothing special at all. My biggest issue that the business center computer does not have Word or Excel. I had couple work items to print but was unable, They have some generic word processing software that is frustrating.

I am not a Courtyard fan. This one is just average. I am not a fan of the bistro.
My room looked like it needed a good wiping down maybe even a thorough cleaning.

Great rooms. Free continental breakfast, parking and wifi. TVs in both bedrooms and the living room. Full kitchen! Nice grounds, pool and hot tub. Thankfully both bathrooms had tubs.
Our building was next to a freeway, but the noise wasn’t too bad.

I received an email from their management apologizing for my experience along with some marriott points. Thanks for caring.

The only reason I can’t give 5 stars is because the property is a bit dated, BUT, don’t let that fool you. I’ve stayed at several Marriott properties, mainly Courtyard, and I’d have to say the staff at this location were the friendliest I’ve ever encountered. From the front desk staff, to the housekeeping staff, to the Bistro staff — all extremely professional, courteous, and accommodating. All my requests were honored with no hesitation and delivered with a warm smile.
We stayed this past weekend (9÷6−9÷7) in a king suite. I asked for a corner room on their 3^rd floor and was very pleased with the room. Yes, it’s a bit dated, but it wasn’t a throwback to the 80’s or anything — all the room needed was a newer furniture. window dressings, and a wall thermostat instead of the old school heating/​cooling unit that sits on the floor — and it would much more modern. That said, the room was still really nice, big, and comfortable. I especially liked the fact that the sleeping quarters were separate from the living room — I’ve stayed in other suites where they were combined and wasn’t impressed. That was not the case with our room.
The balcony was a bit narrow but we still sat comfortably with a nice view of the pool and the mountains. The living room area was really spacious — particularly near the microwave/​refrigerator area — it’s almost a waste of space. They could put another couch/​loveseat adjacent to the original one along with a nice coffee table behind it and that would be a great use of the space. It would also allow seating for more than just 2 people — which is ideal if you plan to use the room for any kind of entertaining.
My rate included breakfast for 2 the next morning and I took full advantage at The Bistro. The menu options are a bit limited — usual breakfast fare (eggs, bacon, sausage, etc.) and coffee/​tea from Starbucks. There is also a Starbucks on site, if needed, and I’m sure it’s very much needed! Breakfast was really tasty — and inclusive of everything you would expect at breakfast. We were very pleased. We ended up getting our food to go as we had woken up maybe 10 minutes beforehand and I knew we weren’t in any kind of shape to eat outside of our suite. It all worked out very well.
Bottom line, this is a really nice property. I would stay again and highly recommend if you’re looking for a reasonably priced property with free WiFi, no resort fees, and free parking. Gotta love Marriott!

I stayed at the Courtyard by Marriott Fountain Valley on Saturday, 8÷9÷14 and checked out Sunday, 8÷10÷14. Everything seemed fine until my partner and I left the hotel to get dinner. Upon our arrival back at the hotel, we were unable to get into our room because the lock needed to be reprogrammed. That was the first inconvenience, as we had to wait outside the room with our food getting cold and having nowhere to sit. As we waited outside our room door with a Courtyard employee, I decided to go get ice from the ice machine. Unbeknownst, the ice machine was out of ice (second frustration)!
Within ten minutes, the maintenance man showed up and was able to open our door after reprogramming the door lock, however, it didn’t fix the issue. For the next twenty-​five minutes, my partner and I ate our food on the couch in the room while the maintenance man repaired the door lock. Needless to say this was another frustration because he was drilling and banging the door with tools the entire time we were eating, but he supposedly fixed the issue and we were in for the rest of the evening. Shortly after the door being fixed, someone brought a bag of ice and a few minutes later a card with two vouchers for free breakfast. I was happy with the breakfast vouchers because I was quite irritated because I was not offered to be moved to a different room nor did anyone verbally tell us they were sorry for the inconvenience.
The following morning, we used the breakfast vouchers (food was delicious and it was a wealth of food) and we needed to go back to the room to pack our belongings and check out by 12. It was 11:40am and we walked back to our room to where we were, once again, surprised that we could not get into the room again. I was especially irritated because this was the second the same issue needed to be addressed and the customer service from the lady that walked with us was non-​existent. She was very bubbling, but again, she never said «sorry for the inconvenience,» but was actually making jokes about being «the lucky one» for getting locked out twice! I also expressed that check out time was approaching and she only said, «I know!»
After all the headaches that we went through in our overnight stay at this hotel, I will no longer utilize this hotel with my own funding, nor will I recommend it as somewhere to stay. I have stayed in Courtyard’s, Residence Inn’s, and actual Marriott hotels and rarely do I have any problems, so I’m surprised I encountered so many disappointments in a single stay!