Shahrzad Dehdari, DDS

Best dental experience you can ask for. All the staff is friendly and helpful answering and all questions. Getting fillings wasn’t bad at all. Came on a recommendation and would totally recommend anyone looking for a dentist to come here.

My remiss for not reviewing Dr. Dehdari sooner. I’ve been going to her since day 1, when Dr. Firestone sold his practice to her. This is over 10 years ago! Like the other reviewers comments, she is really a pro. Top notch. Super gentle! None of my anesthesia shots into my gums ever hurts!!! She explains everything, super responsive, and genuinely cares about her patients. One time i had a temporary crown that fell out. I called her number even tho it was after hours, and she met me within 2 hours to get it re-​glued!
She’s never rude, very friendly, and trust worthy. And I see her about 3x/​year because I have crappy teeth! And she doesn’t ever blame me for having bad teeth either… she says it’s just genetics! Plus, a total bonus for me that she’s located right in Foster City, very convenient! And making an appointment even at the last minute, usually isn’t a problem.
I think she should get some sort of Bay Area Awesome Dentist Award.

I really like Dr. Dehdari. She’s kind and gentle and has perfected the art of understanding my garbled vowels when she’s got her hand and a few stainless steel utensils in my mouth. I nearly always get Shoushan the hygienist, and she’s similarly kind and gentle and understands vowelese. I never had a problem with Sara the front-​desk lady either, but for those that had, it sounds like they’ve replaced her with someone even nicer.

The 5 stars is for Dr Dehdari — she is without a doubt, one of the most gentle and competent dentist I’ve ever met. Our whole family has been going to her for the last few years, except for our little one who will also get dental care from her, once he’s outgrown his pediatric dentist. She truly cares for her patients and it is not uncommon for us to get calls from her after our visits, to make sure we are ok.
But the rest of the staff gets 3 stars, as our experience with them is average. They are mostly courteous and competent. Nothing bad but nothing to rave about either.

I am a newly referred patient. The customer service at this office is exceptional. For all you Unilocal readers the front desk manager Sarah is no longer at this office. The new office manager clearly knows what she is doing. She was extremely polite and very pleasant. She checked my dental benefits and made sure I had a clear understanding of my appointment.
There is no question regarding Dr. Dehdari, she is without a doubt exceptional, she made sure all my questions and concerns were addressed. I look forward to referring my friends and family to this office.

I don’t think there’s any doubt in my mind that Shahrzad Dehdari is the best dentist I’ve ever gone to. She’s extremely competent and gentle. Every time I’m there I always feel glad and grateful that I moved to her office. I saw a comment below about her hygienist Shoushan, I fully agree, she’s the best! After my first deep cleaning there she called me at home that night to see how I was doing! That was a first! The last dentist I saw was clearly focused primarily on her bottom line, with Shahrzads office I always feel like I’m cared for and valued.

Dr. Dehdari is wonderful. She is kind, gentle and professional. My hygienist, Shoushan, is the best I’ve experienced… she’s so thorough! The overall environment of the office is great, clean and equipped with the latest in dental technology. I’ve never felt pressured into services that aren’t necessary, and I appreciate that. The front desk staff is friendly and helpful and I’ve recommended Dr. Dehdari’s office to friends and family.

Dr. Dehdari is without a doubt very competent. However, where this practice truly goes to the gutter is in their customer service. The receptionist is super rude to begin with and so are some of the dental hygienists. It is common practice to be told of the costs of any procedure up-​front before you’ve had it. In this office not a chance. I’ve had two incidents of being called in for a cleaning and having to pay for it because my annual cleaning limit had been reached. On both occasions when I called in to enquire I was very rudely told to keep track of all my dental procedures on my own, and not to expect the dental office to tell me what I will be billed for. I am moving away from this practice after 6 years because of this.

The customer service at this office is below acceptable. I call the office as a new referred customer, a lady with a very rude tone explains to me that I have to contact my previous dental office, I have to make sure my xrays are delivered and a lot more. I replied to her what is her job then at the office if i need to arrange for all that– to talk rudely to ppl and do nothing? Dr. Shahrazad, i am sorry but you just lost not one but 4 potential clients (my family of 4) with the best dental plan because you might be clueless about the attitude and rudeness a receptionist of yours named Sarah has. if i were you i would fire her for her unprofessionalism, unwelcoming attitude to a new clients. There are many many offices who would go beyond what is needed to attract new customers. Sorry for your loss. Sarah you suck!

SO not a dentist fan (I’m not really sure that there is such a thing, mind you). Especially since our last family dentist seemed to get his technique from watching Steve Martin in Little Shop of Horrors. Truly.
But then, on a trip to Thailand, had some dental work done, and was TRULY amazed that this young overworked woman could work on a mouth without causing pain. Without causing anything, really.
This set me on a quest. Upon my return, I reached out and discovered Dr. Dehdari. She is, in a word, FANTASTIC. She’s got a great personality, definite expertise, a friendly staff, and most importantly, feels for the patient. When she’s working on you, she’s carefully monitoring your comfort… if she even THINKS that you might be wincing a bit, she stops, backs off, and waits (or adjusts the dosage… whichever is appropriate).
Without a doubt, strong recommendation… first time I’ve ever recommended a dentist.

Money making is their only principle. They will juice everything if you are not careful about your billing. I switched my dentist as I saw pretty good reviews of this shop on Unilocal. (In the hindsight, there were only 5 reviews to begin with and it could be arranged with your acquaintances. Why I didn’t think of that while booking an appointment).
In any case, my appointment was in May for complete oral evaluation. The shop is all well set up with xray machines and live TV display of your xray etc. So, it was impressive at first (and until now).
Last week, I got a statement for the cleaning that was done in May. The statement was not at all clear about the charges being put towards balance. When I called them about it, they said since I changed my dentist, insurance did not cover the xrays taken. I told them that it is covered, but they insisted that I have to pay. I argued for 5 minutes, and all the time they said they can see the account and this balance is due. I was a bit puzzled but good that I had my insurance login info ready with me. I immediately signed in to check my benefits and also looked at their claim. Insurance had indeed settled the entire claim. Then I called them back, and this time I said that I checked online and insurance has settled the claim completely. And this time within 5 seconds, she goes and says «Oh, I see that there is an issue in your billing. I will rectify it.» What the heck. I can bet that this info was there in front of her first time itself but she just took a chance. Had I paid, it would be fancy. Frankly, I did not like the experience of calling them to find out about the charges, then going to insurance to clarify that, calling them back to get it corrected, only to get a feeling that they knew all along that their claim is a false one).
Thinking back about my treatment in May, there was a lot of pressure on signing me up for deep cleaning of gums to the extent that they warned me of dying of heart attack if I do not have this cleaned.
Beware.

Always dread going to the Dentist but actually enjoy and look forward to my cleanings every 4 mos with Shoushan, she is very very thorough and gentle. I never have to wait when I come in I get attended to on time every time! I recently just had some fillings replaced by Dr. Dehdari she was very very gentle and caring and the staff is super friendly! The office was very clean and equipment was up to date with the latest technology which made my appointment pleasant and quick! would highly recommend !

Dr. Dehdari is a top-​notch dentist who clearly cares about her patients. After a long break from seeing a dentist, I had several cavities that needed to be attended to. Dr. Dehdari’s pleasant attitude and gentle hand got me through 3 fillings without the usual pain and anxiety I’d come to expect from my previous dentist. I highly recommend Dr. Dehdari!

No complaints here… except that it is still going to a Dentist twice a year. Dr. Dehdari makes it a pleasant experience and completely painless. Unfortunately, I switched dental insurance and no longer can go to her, but if I ever change back and need work done she is the one to go to.

Dr. Dehdari and her staff are truly wonderful. They are professional, friendly and spend time on you. I would highly recommend Dr. Dehdari for dentristy and Shoushan for teeth cleaning. Excellent dental office.

I really like Dr. Dehdari and her staff. They are very friendly and professional. I had been to a few other dentists in the area and none of them compare.

If you are looking for a dentist who is kind, gentle, knows what she is doing, pleasant, fun to talk to and everything else good… Dr. Dehdari is it! My husband and I have been going to her for years. My old dentist retired and she bought the practice. Best thing that ever happened. She is the type of dentist that always asks how you are doing through the exam or work and will stop and give you a rest if you need it. She also tries to make things as pain free as possible.
Her office staff (Sara) is a doll! If you need to go the dentist and are afraid or don’t have one, call her!