Woodland Springs Veterinary Hospital

Best vets in DFW because they don’t treat your pets like property, they treat them like people.
My puppy was having an allergic reaction to a single flea bite, and my usual vet was closed. Woodland Springs has extended hours and they saw us right away so she didn’t have to suffer through the night without medication. They didn’t even charge me for the office visit. They were so great and reasonably priced that I immediately switched vets!
When my older dog passed away, they sent a hand-​written condolence card that was remarkably touching and thoughtful. I can’t thank them enough for the way they care for my family.

This place is the best! Very friendly staff, they know my dog by name when we bring him in. 3 years later we are very sad to leave because we’ve moved but they have been such a great place for vet care and for boarding. Key for boarding at holiday times, call early! They fill up fast. Plus they have awesome hours of operation. Open till 10pm most weekdays.

We love Aloha’s Vet Office!!! Ashley is so AWESOME! She worked for months putting in back insurance claims for Aloha since 2007. We absolutely love Dr. Loter & staff, they always take such great care of our Aloha! We put a lot of trust in the service & quality care they provide. Their hours are accommodating to all working schedules. They are also so conveniently located! We are so happy to watch their office grow. They are truly THE BEST!

My cat was ill recently with what started as an upper respiratory issue and progressed into her lungs. Every time we brought her in (it took several treatments to get her well) she was treated with care and concern and all the staff could not have been nicer. The hospital followed up as well to see how she was doing. Also, the early open/​extended evening hours are very convenient. I would definitely recommend Woodland Springs to any fellow pet owners.

I brought in a very sick stray cat here about a month ago and they were so helpful in every way. They were very caring and gave me specific details on how to nurse her back to health. The staff explained everything so well and made sure I understood. They even called me at home every few days to check in see how the stray cat’s progress was doing. I am so pleased with all the staff and how attentive and caring they all are.

Dont know where to begin. Tasha my 8 year old Schnauzer followed Dr Lotter from Southlake .Love her. Does not matter how busy they are they always take time and treat your pet and you, like you are the only one waiting. Never in a hurry.
Tasha had a growth removed and teeth extracted last week and though it might have not been a big deal for anybody it was a big deal for me. Dr Lotter came out three times to keep me informed about the cost and how Tasha was doing. When it was done Dr Lotter came to get me to see Tasha.Amazing.The Staff were so absolutely
friendly with everybody that came through that door or whom made a phone call. I was called for two days after to find out how Tasha was doing. My concern was not just written down but was brought to the Dr attention and was addressed. I will stick with Dr Lotter and partners as long as I can… Love them !!!

We were very pleased by the way the woodland springs veterinary hospital took care of our dog (and us).
We came here because my dog had an ear infection and our whole experience was exceptional.
From the beautiful and clean facility through the helpful and welcoming front desk to the medical staff, everybody were professional, warm, caring and spared no time to explain things, and make sure we are comfortable and understand what’s going on with our dog.
They gave us two options for treatment and let us chose the one we are more comfortable with, answering questions, and offering advice.
They also followed up with us answering question by phone during the next few weeks of treatment until our dog’s full recovery .
When I had to take my dog to an emergency clinic on a weekend night because of a different health situation, I called the Woodland springs which was closed but had an after hours referral to an animal emergency room. I was surprised when a day later the Woodland springs clinic called to see how my dog is doing after receiving details from the emergency room (by my permission).

Well, I read all these negative reviews before I took my dog to get his nails trimmed at this vet just down the road and thought to myself…“Nah, I’m just going there for a $ 12.30 nail trim, I’ll go anyway– surely it can’t be that bad!” What a waste of time!
I first called and asked them if I could bring my great dane in just for a nail trim. They said, yes, bring him on in, it’s going to be $ 12.30– just make sure to bring your records with him. I thought– great, I called my usual vet and had them fax his records to them so I could just make a quick trip to get his nails done. I normally go to Creekside Pet Care and get all his vet needs met, but I was in a hurry and couldn’t make it over there that far away.
I arrive at Woodland Springs– they had me fill out ALLLLLL this paperwork to get his nails done. 15 minutes later, I finish the paperwork, take it up to the counter and find out… we cant do them because he hasn’t had his bordatella vaccine (my dogs dont ever get boarded, so until they do, I believe this is optional. So, they say I need to make an appointment to come back and get that BEFORE they can trim his nails. In addition to that… he also needs a mandatory heart worm check, a rabies shot (which is very current), and a parvo shot (which is very current) ANYWAY– the total they gave me for the entire appointment would be approx $ 235.00. PEOPLE– I just wanted a simple nail trim!!! I didn’t want to switch vets– just nails! I told them «I’m not paying for all that– I just wanted his nails done» I had just taken my dog in to Creekside Pet Care about 5 months ago for his annual checkup– I knew something was very fishy about this situation!
I left, called Creekside Pet Care and drove there and got his nails done. I asked for a copy of his records and ALL of them were current! So, needless to say– WSVH proclaimed they needed all this done so they could smuggle me into giving them money for something my pet absolutely didn’t need! Not only does that take advantage of people– but doesn’t this put the safety of our pets in jeopardy?
So, please, save your time, save your money and save your pets health by not overgiving them the medications and vaccines that they possibly dont need. If you need their nails trimmed– take them to Creekside or Petco or a groomers! I will never take my dogs anywhere else– this was a complete mess!
If they keep taking advantage of people– they are just going to run their business and reputation into the ground.