Wolverine Cycle Logistics

Still no refund. Had to finally get a lawyer to file suite to try and retrieve my 822 dollars. Total scumbag.

contracting with matt and marisol gehman of wolverine transport was absolutely the worst experience in my 25 years of buying and collecting vintage motorcycles. they are dishonest and are incapable of telling the truth about anything. be warned, they are not licensed to transport anything especially motorcycles or vehicles. the dot (department of transportation0 has never heard of them, the icc (interstate commerce commission) has no record of them. they are scammers!!! they take deposits and then stall, stall, stall. search google deeply and you will find out what they are all about. there are countless negative testimonials about them. people have never received motorcycles that they were contracted to pick up and deliver!!! low life scammers!!!

Well I can’t give 0 stars so 1 is the lowers. After paying Matt (owner) full amount to ship my bike I had hard time trying to reach him. No one ever pick up the phone. Their cell phone voicemail is always full and when you leave a message on their main number no one ever calls back.
I paid him way in advance and even their website says that you will have to pay just deposit and full payment is due at the bike delivery is not true. I was sent full invoice over paypal and even they add the paypal fee to the invoice. There is no other way to pay because now is the «bike season» and you are stuck paying the 3% PayPal fee.
Anyways, back to my experience. After trying to reach him and get date when the bike will be picked, I was given window of 7days. When I contacted Matt close to the end of the pick up window I was told that there is slight delay but my delivery window hasn’t change. After few more days with no word from him, I called him again and now there were a few more days and Matt told me that I am over reacting and delay has been only a week. Great customer service. After spending few mins with him on the phone I was promised that the bike will be picked that weekend. Guess what, of course the bike wasn’t picked and after trying to call Matt multiple time and many emails I got email back from him telling me that his truck is now broken and stuck in the dealership. He apologies and said that full refund will be issued. Today is 5days after his email and I still don’t have the refund. I just file claim with PayPal to resolved it.
I wouldn’t recommend his business to anyone. Stay away.