We love Frost. We shopped around after they added fees to one of our accounts but you just can’t beat the customer service here and all other branches I have been to. They are always warm and friendly. They sometimes call to see if you need anything, have any questions or complaints. When they changed the fee schedule in our account instead of just mailing me a letter I received a call from a live person explaining all the changes. We have been with them for 10 years now. I would recommend them over any other area bank.
Victor F.
Tu valoración: 5 Arlington, TX
This is my second time joining Frost Bank and they always make sure you feel welcomed. Plus, you always talk to a person, it’s simply amazing. I walked in, and was offered a bottle of water and we got right down to business. The whole process of opening an account took less than 20 minutes, which was very timely in my opinion, and everyone was very courteous.