Days Inn & Suites Ft Worth DFW Airport South

Where do I begin. After dealing with a cancelled flight, the hotel service didn’t make my night better. The van ride gave my whole group whiplash due do improper maintenance of the shuttle van. The rooms were dirty, holes in the towels and wall, and the tv didn’t work in the bedroom area. The hallway had an aroma of some kind of burned food and possibly weed. The best thing about is experience was checking out the following morning. But then again that meant a horrible ride in the shuttle van.

My flight from LAX to DFW on American Airlines arrived into DFW 3 hours late due to mechanical issue with aircraft. (Go figure) Thus, I missed my connection to Memphis which was the last flight out. So being the customer service oriented organization that they are AA obliged me with a nights stay in this 2-​star hotel located in the 1-​star town of Euless, Texas! Actually, wasn’t that bad; shuttle and desk guys were pretty nice. They were there to offer us a continental breakfast and a shuttle ride back to DFW in the morning. The room was relatively clean. Just a bit gloomy and drab for my tastes. But hey, what do ya expect for 60 bucks nowadays?

Stayed here from 7÷23−27÷2014 because it was close to my son’s home, decent prices (under $ 70) and pet friendly. The day desk clerk was very nice and accommodating. The room needed updating but was sufficient. Had a fridge, micro and Wi-​Fi. The bed was neither comfortable or uncomfortable. The cleaning staff were okay but did as little as possible unless asked to do more. The free breakfast was extremely modest and I skipped it after the first day. Located close to the TRE and shopping. I would stay here again for the price.

They are trying! Renovations in progress. This is a mom and pop operation. The very kind manager often drives the airport shuttle. For the NCAA Final Four, he even took us to where the free shuttles were located. Like any hotel, check out the room before unloading. Mine had a non operational frig. They were willing to replace immediately. Lots of food and beverage within a 15 minute walk. Hot Bowl Café and Sports Bar was the best to catch sports. Other sports bars in the area (Big Apple for example) were ok but SMOKING chased me out.

STAY AWAY! This hotel deserves negative stars for the stress they caused:
I was stranded for three days in DFW during the recent ice storm. I booked this hotel while at the airport (non-​refundable rate) because it promised a free airport shuttle. I called the hotel five times before someone answered the phone, only to be rudely told that the shuttle was cancelled for the next 3 days because of the weather. I asked if the hotel would credit me the amount for a taxi or provide alternate transport, and they refused. After waiting over an hour for a brave taxi driver, I paid $ 40 to get to the hotel. Once there, I asked about transportation back to the airport the next day for my flight. I was rudely told that the manager refused to run the shuttle because the driveway of the parking lot was too icy to get the van out. I asked why the driveway could not be cleared or some form of alternate transport provided. They told me to wait on the phone for 4 hours along with everyone else in the hotel attempting to book a taxi.
Amenities were a joke. I was stranded without my luggage, and the hotel was out of toothbrushes. Internet was slow and had trouble connecting. Breakfast consisted of cheap white bread for toast, corn flakes with whole milk, and microwave oatmeal, along with weak coffee. I asked if there was any water for breakfast, and the staff at the front desk said I had to buy their bottled water. The night before, I asked where to get food, and they told me the only thing open given the weather was their room service (a blatant lie). The staff nickel and dimed me the entire time that I was essentially ‘stranded’ at their hotel and treated me as if I were a leper. After my $ 80 cab ride, this ‘reasonably priced’ hotel was a huge waste of money and like paying for abuse.

I will never stay here again. Tried to call before arriving and let the phone ring for 5 minutes with no answer. My wife arrived first and they wouldn’t let her check in because the reservation was in my name. The whole place smelled like curry. My wife immediately noticed that the room wasn’t very clean. The tile didn’t look like it had been swept or mopped. One of the pillowcases had stains. The ice machine didn’t work. The bathroom door needed to be aligned or trimmed. You could barely open and close it. When checking out at 7:30am nobody was at the desk and I had to ring the bell twice and still wait. The front desk person finally strolled out of the back room with no sense of urgency. Stay away.