They were initially dispatched by my warranty company to repair an a/c issue. They charged me $ 300 to clean the blower wheel and evaporator coil. Less than a week later the unit quit again. They came back out to repair it again and the a/c unit work for through the next two weeks which was the end of warm temperatures. HOWEVER, shortly after the weather changed. My tenant went to turn on the heater in the same unit only to find it wasn’t working. I called my warranty company and they redispatched CAT Mechanical. I was already leery of the work at this point! My tenant said the repair guy was there for about 15 minutes, pointed to a black area that had been scorched and said the unit needs to be replaced. THESAMEUNITTHATTHEYHADTAKE $ 300TOREPAIRTWOWEEKSEARLIER. A representative from CAT Mechanical called my warranty company and told them that the heater was broken and scorched on inside and so this must have been due a lack of maintenance. AGAIN, The very same unit that their tech had repaired and fixed less than a month earlier. I couldn’t help but wonder, «Wouldn’t one of the other repair guys have noticed burned elements since the heater and a/c are in the same unit?» No one from CAT Mechanical ever contacted me even though I’ve contacted them on more than one occasion. I have since hired another company and the repair guy said they problem was due to improper reinstall of the blower! BUYERBEWARE!
DeAnn G.
Tu valoración: 5 Fort Worth, TX
I was recommended to C.A.T. from a co-worker. She told me how amazing they were last year during the summer. They are Kings at fixing another heating/air company screw-up’s…they replaced all the parts in her older AC unit to help her save from having to pay $ 7k for a brand new unit! They came recommended to my co-worker. Needless to say, I also took that recommendation and called them up to get a 2nd opinion about my furnace. I was without heat for a week… and a weekend during the recent snow storm in TX. The heating company that my home warranty provided was incompetent and wanted to replace an item that wasn’t even broke. I knew that and Im no furnace mechanic! Needless to say, C.A.T. Mechanical saved the day! They are real, honest, they operate with integrity. I’ve only owned my home for 6mths and they are the 3rdAC/Heating company to come and work on my units… I do not want ANY other company working on my heating or air… They are it! Im sold. I see why they are highly recommended. AMAZING! Don’t waste your time with other companies… they get the job D.O.N.E!!! I promise you will not be disappointed. They are as good as it gets and that’s a GUARANTEE!