AMC Palace 9

The employees at the refreshment bar are slow, and unpleasant. They don’t look present either. It looks as tho they should have a dress code or uniform, but they just look messy. The lines are always really long, and they never acknowledge you when you are at the counter. The butter machines are always broken leaving one that will only work and 10 people In line waiting for butter, and the icee machines under maintenance during the prime time of movie going.
The only reason me and my boyfriend go is because they have reserved seating and new and improved reclining chairs. If they didn’t have those we probably wouldn’t even mess with this theater.

Me and the family went here to see the new XMen movie.
This is one of the best movie theaters in Fort Worth.
Great reclining seating and set up stadium style so no one ever blocks your view.
Great picture quality and sound.
The food selection is descent.

I HATE this theater. Worst seating set up I’ve ever seen. I would rather sit in the crappy office chairs they have at Studio Movie Grill.
I was convinced that this theater is better then MovieHouse Eatery because «the seating is great and the food is better» clearly my friend has never been to a moviehouse before. I walk in to find that the «better food» consisted off over priced stale popcorn and broken icee machines.
Husband and I paid over $ 20 for icees and a large popcorn. We were told that its unlimited refills but the popcorn was so stale I wouldn’t even refill my bag if someone PAID me to.
I walk over to the icee machine to find that only the blueraspberry flavor is working. I filled up my husbands cup and then went to fill mine and it was empty. I walked over to register to bring it to the employees attention and she gives me the shoulder and says «it should be working». …I walked back to the machine and waited a couple of minutes to try again and nothing. Again i go back to the register and tell her its still not working (at this point the movie has already started) she just looks at me and goes «youll have to wait» aaahhhhhhh haha NO.
I just filled my cup with water and went to the theater.
So everyone boasts about the great reclining seats. Okay yes they recline but who put in seats that recline all the way down but leave NO space for people to walk through when they have to use the restroom???
There is nothing more annoying then everyone having to bring their seats back up in order to let someone use the restroom.
Hate this theater. hate the food. hate the staff.
Atleast at movie house they have a menu and 3+ feet of space infront of your seat so people can walk by without bothering you. I can order a bottomless popcorn and two sides of sweet potato fries for $ 15 AND drinks. ridiculous

Sundance Square management should step in… literally.
First of all, I live in Downtown Ft. Worth and care very much about the Sundance Square/​Plaza and surrounding businesses. Love having a movie theater 4 blocks from home. That said, and having a «dog in the hunt», I’m not quick to comment negatively until I’m completely convinced that an establishment is not only heading the wrong direction, but is completely oblivious of that fact.
Positive: Great location, friendly and helpful staff, marvelous concept, (groovy chairs, assigned seating, extended menu. Real potential.
Negative: This place is always, and I DO mean always, (by always, I mean twice a week for well over 2 years now) dirty. Dirty, Dirty, Dirty! A mess… dirty/​messy/​unclean and dirty. Did I mention dirty? The ONLY time that I can recall that it has NOT been a mess, is when downtown was iced-​in and I braved the weather for an afternoon movie, (only had the grimy carpet stains to deal with). Again, Im talking: Popcorn on floor throughout, (and always in the seats) drink station in total shambles, bathrooms like NYC Starbucks, (complete disaster w/​no paper towels, sticky floors, empty soap etc) Plus, and I kid you not, there is STILL construction residue from the 2.5 years ago remodel — In plain site, on the side of escalators and some long support beams. ALL visible. Oh, and walking up to the theater, you’ll notice their first impression — sticky dirty windows, with signs scotch taped, and nasty glass doors.
The rub: There never ever seems to be a sense of urgency concerning any of these issues; when located, manager is always standing around chit chatting with employees, (they are NOT under-​staffed) and doing everything but CLEANING THE DIRTY MESS that people are stepping over and pushing to the side to set something down. Jeez, when the place is hopping on a Saturday night, I can see having some «pant’s around ankles». But, Monday through Thursday? Every time I’m there?
Home office must just keep tabs on the numbers. And, based on it’s location, it will probably not fail. I just hate missed opportunities… this theater could be awesome.

Besides the recliners my favorite thing about this movie theater is the bar! Yep! Have a margarita with your movie. free refills on sodas no matter the size. Icees too.

When they first did the remodel, the theatre was really nice. The past 3 times I’ve been, though, it has been disgusting! The theatre rooms are not cleaned between movie showings. There is trash stuffed underneath the chairs and popcorn butter and grease all over the seats. The hallways are littered and trash and are overflowing. The bathrooms are also a mess. If you visit the snack bar, they are out of hot dogs, nachos, etc… The drink area is a filthy mess and the napkins, straws, and lids are not stocked. On top of all that, the frozen drink machines are out of order. Hopefully they can change all of this, otherwise I will be going to the cone mark movie theater in Northeast Mall. I used to like this one better, though because it is smaller and the seats are much more comfortable and I enjoy coming to Sundance Square.

EXTREMELY DANGEROUS THEATER!
So a criminal can walk in without any regard for the law with a concealed weapon or heck even a Assault Rifle. This place does not allow Licensed Gun carry. Which is INSANE!
So… They let in the criminals with weapons and say.“let’s keep out the law abiding citizens that have been fingerprinted, background checked through the FBI (without ANY record what so ever), photographed, and professionally trained. Yeah let’s keep those people out.“
I do NOT feel safe here and I will NOT return.
**BEWARE OF THIS PEOPLE!**
If you see a sign that has a 30.06 sign on the front door. Your safety is at HIGH Risk.

Bored in downtown Fort Worth or simply looking for a good movie to watch? Then the fancily decorated Palace has got you covered. They show any mainstream movie and, with 10 different movies showing, you’re pretty much guaranteed that something fun will be playing within the next couple of hours. Add in the amazingly comfortable seats and it’s easy to see that this theatre is movie paradise.

This place has the most comfy recliners to sit in and watch your movie! Decent food at the concession stand and love the location. We always go to dinner before hand and then walk to the theater. Can get busy on weekend of course.

Chairs are cozy but a bit smaller than the ones the Movie House and Eatery. Sound system is really good and the screen is awesome. The theater should be cleaner though. There was popcorn and debris everywhere and that was in the main lobby. The bathrooms were a hot mess. Garbages over flowing, no paper towels. Convenient location though. Good eateries around.

It saddens me to have to write this review. This is my favorite movie theater and my BF and I come here often when we have a movie date night. I decided to come watch a movie on Christmas Eve afternoon. First I’ll say the kiosks outside don’t really work so don’t bother just go inside and get your ticket even if you’re like me and purchase it in advance. At the concession I ordered a hot and popcorn. The kid working the concession was slow and seemed unmotivated to provide good service or even break a smile. His hair is another topic for discussion but I’ll leave it out of this review unless I find hair in my food… anyways he hands me a wrapped hotdog he pulled from the warming drawer and walks back to bag my popcorn. As I stand waiting I noticed the hotdog seemed a little hard so I opened it and immediately noticed the dog was dark brown. I touched it and sure enough the dog and bun was hard! There was a line forming behind me but I wasn’t paying for the hotdog I got so I informed him it seemed old and would like a new one. He took the old dog and I watched as he PUT IT BACK in the warming drawer. He then pulled a new dog from the top cooking part and took a new bun from the bag in the warming drawer. The line was sooo long by now and he was moving slower than a snail!
My first job was in the food service industry. Never does an employee put back food that has left the counter and into the customers hands. Geez I touched the dog too!
I’ll be keeping a close eye going forward when I order from the concessions here…
Also– the drink area needs to be cleaned more often. People are just gross and that area is ALWAYS a mess.
Thank you and have a great day!

The pros:
–there are really nifty red recliners
–usually have several time options for each movie
–reserved seats when you purchase tickets ahead of time
–there’s a bar
The cons:
–it’s downtown, which means battling traffic and paying for parking during the week
–ticket prices are more expensive than other theaters
As far as my specific experience, the staff were very friendly at the concession stand and ticket booth, however, my reserved recliner was covered in trash and did not work. I was able to clean up the trash (I could not find a friendly staff member in my time of need) and sit in a seat adjacent to the broken one because the theater was not crowded (luckily).
My conclusion: Its not worth the chaos of downtown to pay more for tickets when there’s a possibility you’ll have a broken/​dirty recliner.

Very nice theater with reclining seats, a full bar and lots of parking near by. We were in town for a couple of nights and decided to go see Straight Out of Compton. Ironic that we live 20 miles from Compton and saw the movie 1,500 miles away.
The theater has 3 levels with the bar at the entry level [middle] and the food concessions on the top level. We saw our movie in the basement level. They had escalators going up but had to walk down which wasn’t bad. I didn’t see an elevator until we were down below but didn’t really need it.

Awesome Theatre, well renovated and now has a bar inside. Nice big comfortable reclining seats and it’s rsvp. Little on the high end but worth it
Will be back!

Best movie theater in Fort Worth. Although I really base that statement off their convenience factor for me and their chairs. (I’m pretty sure this is the only one in downtown, but there are others nearby such as at W 7^th.)
This theater has been around for as long as I can remember. They redid the interior at some point (within the last few years) and now it is AMAZING! The chairs they have are DEFINITELY THE BEST! They are HUGE and recline further than all others. Booking tickets online they do charge a $ 1 FEE, but you get to reserve your seats so it makes it convenient. I like to go Friday afternoons, while most are at work, but I still reserve a seat if it’s opening weekend. I feel like the concession stands are inconvenient, but I never get anything from them. Maybe that’s related?

I stopped in here after arriving in town. I needed to kill some time before a business dinner, and this was near my hotel.
The cinema was clean and all of the employees were friendly. The temperature of the cinema was perfect. Popcorn was good and tasted fresh.
All of these things combined to make a great movie watching experience. Now if only I hadn’t seen ‘Paul Blart: Mall Cop 2′.

Thank you AMC for having reserved seating! I love not having to arrive 30 minutes early to pick out a seat, I would rather know where I’m sitting when I arrive. I have almost always bought my tickets online so AMC with reserved seating has moved to the top of my movie going preferences.
I haven’t been to this location in years but I will probably come more often. The seats are very comfortable, no fighting over elbow room and I can put my feet up. FYI, last row is the best row.

WHY are assigned seats a thing at movie theatres?
By implementing assigned seats, they’ve taken all the joy and excitement out of arriving early at a movie and getting your pick of the lot! (…and then you sit for five minutes, then move two rows up because you’re afraid you’re too close… then ten minutes later, move back down to your original place because you want the full experience of the mega-​enhanced digital effects.)
This also makes sitting with groups virtually IMPOSSIBLE unless you went online three weeks ago and booked the group all at once (and don’t forget about that online «processing fee» of $ 1.50 per ticket…)
Never has going to the movies been so inconvenient. A group of us arrive an hour early to see Mockingjay, and not only were the tickets more expensive than advertised on the marquee (because it was the Sunday after Thanksgiving and therefore, a holiday… seriously?!), but there were only clusters of 1 or 2 seats together spaced throughout the theatre. There was no way we would be sitting anywhere near each other. And after made the trip (and parked) downtown– what a hassle.
THEN, once we arrived at the theatre (the previous movie was over, the lights were on, and the theatre was empty), as we walked in, an employee caught us mid-​aisle, pointed towards the exit and said «Y’all can’t come in here for 20 more minutes.»
Rude.
Find a nicer way to ask your patrons to stand around the lobby, please.
Sure, the seats are comfy, but so is my couch.
Next time, I will save the money and watch Netflix in the comfort of my own home… with my family next to me instead of seven rows back.

So AMC Palace got a makeover. Fancy pants new reclining seats that have 3 cup holders and a small dividing row between you and the people below you, so your feet aren’t all up in their hair. You can get alcohol now, but it’s crazy expensive. As in 18 $ for 2 beers expensive. WTH. The drinks are do it yourself from those new coke dispensers that have 65 different options. It’s overwhelming, but they have mellow yellow and that stuff is delicious. Park across the street in the calhoun garage and walk half a block, no big deal. Matinée prices are super cheap. You do have to pick your seats ahead of time, but that just means you don’t have to worry about arrival time. Plus right now, if you download the app to buy tickets, the processing fees are waived.

I have been attending this theatre ever since I was a 7 year old kid. For the longest time I thought they would just shut down because it wasn’t up to par with the other theatres like Rave and Movie Tavern.
Low and behold, they got a facelift & they did a great job. I went this past Sunday, my first since the remodeling. It looks really great, I love that there is a bar as soon as you walk in. The beers are ever so expensive. 2 beers totaled to $ 17. That needs to be changed ASAP.
We went to see «Gone Girl» and I was super comfortable in the new recliner seats. It really puts you at ease, and it makes it easy to get super into the movie because you just feel like you’re at home in your own comfy chair.
I like the new look, and being able to do reserved seating is pretty awesome. Movie Tavern you have met your match: D