Wine & Canvas

We had Mike as an instructor and Brittany as our waitress and both were great. This was my 3^rd time here and both other times were pleasant too. I mean I think it can be a little annoying towards the end for instructors to be trying to teach a lot of drunk people to finish off their paintings. But Mike is a pretty good sport about it. That was my second time having him as an instructor. Nice clean place and Brittany was so quick to bring anything you needed, more paint more drinks she was awesome!

I have attended two wine and canvas events in the past 6 weeks. At the end of March I attended an event at a hosted destination. From the start I got the impression that the instructor did not want to be there. She acted very put out and annoyed throughout the entire event. It was not a relaxing fun filled evening, it felt more like work than pleasure and I left with a painting I did not feel proud of. Last week I reluctantly attended another event at the Jefferson location with a friend that really wanted to go, so I went for the sake of my friend. This instructor started off with a positive and bubbly attitude, which made me think it would be a fun night after all. In our group of maybe 25people, there were about 5 or 6 in a group who were celebrating a birthday and they were quite lively. They did not seem to be bothering anyone else, but the instructor became obviously annoyed and told us all that she needed to move faster with the instruction, which then resulted in moving so fast that we could barely keep up. When questions were asked, she seemed very annoyed to stop and answer. At one point I believe she was noting her negative attitude and did try to go back to bubbly and happy, but it was too late. Our paintings now looked little like the original sample and once again we left with paintings we did not feel proud of. At $ 35 a person, it seems like we are not getting our monies worth out of the evening. I have made my friends aware that I no longer have any interest in attending wine and canvas events. I’m sure I could spend my $ 35 on something else that would give me a better sense of satisfaction & joy.

Poor customer service. My 4 year old had a medical emergency and I had to cancel a couple days before my class I had eagerly signed up for. (My family had a big group going that we had planned for a month) I left urgent care and contacted Deb at Wine and Canvas to cancel and she immediately got an attitude with me about wanting my money back. She said if I had called just 2 hours prior (when I was sitting in urgent care) she could have given me my money back but I was within the 48 hour cancelation policy. I totally understand policy but it was the way she approached me about it. I was looking so forward to doing this, but I can’t support someone’s business with the incredible lack of customer service.