I went in yesterday I was having problems with my port connection. i was very nervous to have them work on my phone because my sister passed away and didn’t want to risk the last texts and pictures get lost. Jose helped me by backing up my pictures and sending my texts also to gmail so I can always have them. They took good care and went above and beyond to make 100% sure I didn’t lose them. I Will never forget this gesture. This store is best service in all of s. w Florida. Manager is very professional and employees get along with eachother awesome.