South Beach Tanning Company

I was a loyal customer for 6 months, until tonight. I was treated so rudely by the owners. It’s a shame. All that’s happening in this world right now and they cannot treat a loyal paying customer with respect and dignity. This was all the result of giving my suggestion when their spray tan was down a week before that. I simply suggested that they offer their customers something for the inconvenience and was told by the Lady owner that she didn’t get to tan either and that she was disappointed too, but that I was getting what I pay for. Hmmmm??? I pay for All the tanning and spray tan you can get and I didn’t get a spray tan? so, therefore I did not get what I pay for. She told me she didn’t know when it would be fixed. It was all about her. She never considered the customer and how we are not there everyday, like she is. I go their once per week and have to go out of my way to go there, so I did not abuse my membership. I had an event the next day and was inconvenienced. I told her it was just a suggestion and the next time I went in there her husband ripped me from end to end. Such hate. Maybe because my last name is Fishman??? Maybe it’s financial issues? Whatever it is it is unacceptable.
These owners give the South Beach Tanning Company franchise a bad name. If I was a fellow owner, I’d be disturbed by their behavior and treatment of customers and I’d call them on it.

It’s a shame how they run their salon. I’m moving and needed to cancel my membership and because they require a 30 day notice and I came in on the SECOND (out of a month with 31 days, by the way), not the first, they managed to screw me for another month that I can’t use because I will not be here and were EXTREMELY rude about it. I will never sign up to another South Beach Tanning EVER because of them. A real business person keeps their customers happy, not speak to them the way they did. Word of mouth is powerful. Read the other reviews on Google.

I had a great experience the first time I went here which is the only reason I am giving it two stars in this review. If I was basing this experience off of what just happened, they wouldn’t even deserve 1 star. There were at least 3 young girls and one older woman who appeared to be in charge. I use the spray tanning booth which is top of the line but it was filthy. The only parts that were clean were the areas that were self cleaned. The mat was covered in grime, the garbage was completely full, no clean towels, barrier cream smeared all over the booth, it was just gross! If you are going to charge $ 30 for a spray, you need to at least clean and make sure your «guests» have what they need. Please. Glad I never agreed to the over priced monthly membership… I am honestly sad because I rarely leave bad reviews and this establishment is convenient :(