Lee Memorial Convenient Care-Urgent Care

Came in at noon… i left around 2pm because of the ridiculous wait time. Im pretty sure that if i stayed until my little sister was seen, i wouldve gotten out around 5pm (5 hour wait time). It’s ridiculous to have a room full of people and have ONLY 3 PROVIDERS ON DUTY. Very poor staffing practices

My husband had a bad cut that would not heal, so we went to the Lee Memorial Summerlin Convenient Care facility to have it checked out. The registration process was very efficient, he was seenvery promptly in a spotless facility by friendly, caring professionals. What more could you ask for? The doctor told him to return in three days so they could check on his progress. Our experinece was the same the second time around. We highly recommend this facility for urgent care needs that do not require a hospital emergency room.

All I can say is some people should NOT work in the health care field and the woman working at the this urgent care front desk on 9÷15÷15 is one!!! I have worked in the health care field as an nurse for 10 years and for the past 3 years as a nurse anesthetist. I would NEVER treat anybody they way this woman treated me tonight. Im still in shock and cant believe it! Here I am at the front door of this urgent care with a screaming baby at 6:58 pm and I go to open the door and its locked! The lady at the desk with glasses looks up at me and shakes her head & points to her watch. I said its 6:58 you shouldn’t be closed yet and she just shook her head no! Didn’t even get up from her desk she just sat there like oh well! If she looked at the front door the urgent care closed at 7:00 NOT 6:58! I hope this uncompassionate woman finds herself a new career! She is obviously in the wrong field and if I was the manager of this urgent care this woman would be fired! You cant work in the healthcare field and treat people this way especially a sick child. Thank god for my child’s pediatrician back home who went out of his way to care for my sick baby!

I used all the positive reviews to select this clinic for my husband. We were in Ft. Myers for a few days and he wasn’t feeling well. He was seen by the doctor within 10mins. of our arrival, including registration, etc. The staff was friendly and professional and the facility was spotless. We DEFINITELY chose the best place to go.

I have been there 2 times because I have fallen ill and in pain, and in my 2 times of going there, I noticed the staff is very very friendly and caring. They apologized to me when I was in extremely bad pain in my abdomen (even though it was not their fault) and they were very helpful to the questions I asked them. I have reccomended them to all my friends. I will go back anytime I get sick because I know I can count on a friendly staff and a clean facility!

Best Convenient Care facility I have ever experienced! New in town and have not had a chance to find a primary care doctor for anyone in our family but we all got knocked out with a cold. So we randomly selected this urgent care because it is 0.4 miles from our house. Looks new, very clean, organized and is large compared to urgent cares I have been to in other cities I lived.
The service was so friendly and check in was very smooth despite the length it took to get us all four registered since it was our first visit to the Lee Memorial Health System.
The nurse took care of us very quickly and carried on sincere conversation as well as entertain my silly toddlers antics. Doctor was thorough but quick. My son loved the Disney stickers he got!
They called in our prescriptions and before we got the kids buckled into the carseats the pharmacy called to say medicine was ready for pickup!
Definitely not a place I will dread going to when sickness strikes again.

Would have rather not needed to come here, but my daughter got «hooked», literally, on Sanibel Island. After searching on Google with no avail, I called the Lee Hospital & they directed me here.
Google please update your information!
Fawn, James, Kathy & another nice RN who assisted my daughter were amazing & made her «fishing hook experience» less traumatic.
Thank you!