Great American Bagel

I travel last monday after having a bad time waiting for tsa i was hungry so i went for a sandwich and my coffee the service was great specially that early in the morning, food was awsome and fresh it was great experience to see a happy staff whith great costumer service so if you traveling in concurse c you should visit the great american bagel thank you for your service i will be back soon.

Ate at this Great American bagel and will never eat here again. Not sure if this is the practice of all their bagel shops or just this one. As we were waiting for our food to be prepared we watched as a worker took all the date stamps off the pre made sandwiches and re-​dated them with a new date. Maybe I’m mistaken but don’t you usually through out past dated food? Or at lease offer a discount. The next person is going to think it’s fresh. Gross! Also, their employees need to be trained in food prep. If you are wearing gloves to prepare food you don’t scratch any part of your body. The gloves are to protect me from your germs. Needless to say a guy scratched an area I don’t want to repeat and did Not remove his gloves. If you are in Fort Myers airport, find another place to eat.

I ordered a Sunrise sandwich. Bagel was really fresh, nice crunch on the outside and soft on the inside. Could have used a little more ham and the egg was a pre-​cooked egg’ish slab. Coffee was wicked hot and after a cooling period it was tasty. The woman at the cash-​out was a sweetheart, the woman who took my order was a little crabby. For $ 8.00 at 5 AM in the morning I can’t really complain.

If I could give ZERO stars I would. I think their business comes from the fact that Starbucks, across the way, is always packed. First of all, you cannot read the menu boards until you are right up on them. By that time they are barking at you for your order, or start taking the persons order BEHIND you. I had a party of five today and the ordering system is terrible. The girl at the register couldn’t even be bothered to work and was extremely disconnected, yawning, rude, and barking «what else did you have» when your party hadn’t even finished ordering. Unreal. Their coffee was HORRENDOUS. The sandwiches boast «cheddar cheese,» it is not. American cheese in all its glory. Too bad.

Great, fast spot to grab food at the Fort Myers Airport (RSW). But they have relatively healthy options – and I especially love their soup. My mom loves their bagel sandwiches, and gets one every time we swing past. Definitely great for an on-​the-​go lunch before your flight!

Food was less than average way overpriced 3.19 for a water no ice available either need I say more?

Really awful food. Should a panini be microwaved, then left to sit on the grill press without actually pressing down? If you advertise the bacon as crispy, should it be floppy and soggy?
When I complained, the person who made it told me that he actually did press it and wouldn’t let me talk. Finally, I asked for a different sandwich as a replacement. It was a chicken breast sandwich on a bagel, which was also microwaved to hockey puck status.
Seriously gross, even for airport food, and I eat a lot of airport food. Throw out your microwave!

Terrible. They failed to toast my bagel and put a disgusting amount of cream cheese on it. I would take it back if I could.

Good spot for a quick pre-​flight breakfast. Especially since there really is no other option in this terminal. There is a Starbucks before security but if you pass that Great American Bagel is really your only option. I went for an egg and cheese bagel sandwich and it was pretty tasty. The bagel was fresh and the sandwich was served to me piping hot. The water was ridiculously overpriced even for an airport.

The bagel was ok. If someone offered me $ 100.00 I couldn’t tell if the soupy chicken salad was tuna or Chicken. First time I needed a spoon to eat a sandwich. $ 12.00+

The multigrain bagels are good, but the chicken salad isn’t great. In fact, it was kind of runny. The employees were friendly.

SOO overpriced but one of only two eating options once you’re in concourse D. Bagels all day, sandwiches, and paninis. [Not a lot of ] cream cheese bagel for $ 3.20. No a la carte– you’re paying for egg, cheese, meat on a bagel ($ 5.20) even if you don’t want one of them. At least the bagels taste ok. Panini ($ 9) tasty but thin. Cashier kind of gruff.

Horrible service, sad looking sandwich, will make note NOT to come back here when I’m at the airport.

It’s 6am at the airport. I’m tired and grumpy about leaving FL and heading back to cold, character building MN. The staff here are so darn pleasant that I can’t help but be in a better mood. Oh and this toasted Asiago bagel and coffee are setting me free. I might survive this day after all.

It was hard to tell the mushy bagel from the cream cheese. I had to call over the counter to get one of the otherwise-​unoccupied employees’ attention.

Was going thru the airport in Ft Myers, ordered a bagel and a pop on the run.
The bagel was ok and hardly had anything in it… a sunrise. The pop
was $ 2.99. It was bad enough paying $ 4.99 with hardly anything on it; and then to pay or should I say be gouged out of $ 2.99 for a pop???

I was about to order a favorite Starbucks breakfast sandwich, the one with egg and gouda, but anyone who knows me knows that I love a good bagel sandwich! I had never heard of Great American Bagel, and I though I probably wouldn’t run into one again as I was on my way OUT of Florida, I decided to give it a shot.
I ordered a standard breakfast sandwich on a cheddar & herb bun: egg, cheese, sausage. I happily paid (no complaints abou the service) and went on my way. At my gate I had some time to eat before boarding. I’m sure my fellow flight members got a kick out of my reaction as I opened the sandwich. It LOOKED disgusting! In fact, I didn’t even try the sausage because I have never seen sausage like this before. Worse than McDonald’s sausage. I’m actually not sure of what it could have been made of, but the color is in between glue and cement and its consistency was more like spam or something rather than sausage. Ick! I threw that out and said good riddance. Time to give the rest of the sandwich a shot!
The bagel was undercooked and again, I hardly believed it was made out of what a bagel should be made out of. The made-​up adjective «gluey» comes to mind. Not-​yet-​set glue. The egg couldn’t have been egg. I trusted the cheese most of any of the ingredients, but I wasn’t up for eating just partially melted cheese that morning, so I scrapped 75% of the sandwich despite my hunger. I just couldn’t stomach it. I’m not sure where Great American Bagel gets their ingredients, but I couldn’t trust it, and would never recommend this place to anyone.
Just go to Starbucks directly across the hall!

BREAKFAST ALL DAY
The one thing I love about this franchise is that you can get the breakfast sandwich bagel all day long. And it is the best value for a sandwich at this and all other airports that have a Great American Bagel.
Other Unilocalers really seem to not like this location, based off of there reviews. I have never had any issues here at all. I typically walk in get an Asiago cheese bagel toasted with ham, egg and cheese. It’s actually quite painless. Then about an hour later I open it on the plane and enjoy it. While the other passengers are eating there 10 dollar box of crackers.
Don’t do a walk by because it is located immediately on the left hand side past security. The security lines here are slow and take a while. You will need to gather your thoughts and belongings first, but remember you need a food plan.
What more can I say about this location? It’s located in the terminal but you can not access it unless you are flying that day. I have always found the staff to be fast and on top of there game. Maybe it’s because I’m ready to roll with my order when they ask me for it. This place is not that complicated and requires no thought. Just imagine what you want on your sandwich and pick one of the many bagels they have. That seems easy enough… right!!!
I think breakfast isn’t just for breakfast anymore!

STUCK WITH THEM
When you’re at the Ft. Myers airport, you aren’t given many options for eating. But we thought we couldn’t go wrong with Great American Bagel. We were wrong. I don’t know the last time I had service that was this unbelievably bad.
There were a two people in front of me so I patiently waited my turn. I just wanted a couple of plain bagels for the flight to keep my kids from having the head spins. The people behind the counter slowly made those people’s bagel sandwiches, took their money and then finally gave me my bagels. However, she then moved on to help people behind me without letting me pay. I said something and she gave me a snarky attitude. So I loudly said that I just wanted to pay for my bagels. My voice must have been audible around the corner because the manager comes out and asks me if he can help me. I say that I just want to pay for my bagels but am getting attitude from the employee. She storms off (yes, she actually walked into the back area) while he helped me.
She should have been fired on the spot. But looking at other people’s reviews I can see that all you’ll get at this place is a serving of attitude.
BTW — After the incident, I had a person approach me stating he had actually gotten out of line because they were taking so long and that the girl who had «helped» me continued to snark off to people. What gives?

«We don’t have any plain cream cheese»
«Oh, okay. What kinds do you have?»
«What?»
“What kind of cream cheese do you have?”
«Hunh– that doesn’t make sense»
«I was just wondering what kinds of cream cheese you have here?»
«I don’t understand the question»
This was the most intelligent part of the conversation that followed during my ordering experience at Great American Bagel. In fact, I got similarly befuddled responses when asking about the bagel flavors available. I guess shit’s confusing in the bagel game.
Airport terminals are not what I would call an oasis of zen. You’re either rushing because you’re late, you’re bored because you’re early, you’re stressed because you’re delayed or you’re starving because airlines now charge you your first born child for a bag of pretzels. So why make yourself even crazier by going to an establishment that’s going to test your every ounce of patience.
Insanely long wait times for no reason other than total incompetence and rudeness from the staff. I had to beg to get my order rung up by one of the 5 staffers behind the counter, 3 of whom were doing nothing but standing there. And because you’re in an airport– you’re paying twice the regular price at half the regular quality for bagels and sandwiches. Avoid at all costs.