Five Guys Burgers and Fries

I love five guys, but this location made two errors in two days on my order. I called (left vm) and filed an online complaint, no response. Sorry Mr. guy, but this location needs a little TLC

Gave this place another try. Failed. Slow operation. 20 minutes for a flattened burger and limp fries. Plus, I hate cheese that isn’t melted on the burger. The American cheese was barely melted and had that slimy texture. I don’t understand their cooking method. The burgers were smashed so thin there wasn’t any flavor left and double cook the fries. This location needs some better skills. All done with Five Guys.

Little burger with one patty, or regular with two patties? Cheese or no? Which condiments and toppings will you choose from the extensive list? Will you get your fries five guys style or Cajun? Or maybe you want a hot dog? Love five guys and the options they offer. Friendly service and clean restaurant. I called ahead and placed my order so I could swing by and pick up some burgers for the road. My burger was super juicy with those delicious crispy edges, sandwiched in between a soft, fluffy sesame seed bun. Hand cut fries were also good, and they waited until I got there to drop them in the fryer so they would be fresh. Definitely recommend!

This is one of the best around! Friendly staff always smiling and just plain kind to all its guests. I strike up conversations with the staff and they are always engaged with the conversation. Great place!

Staff was great, service was fast, food was awesome, restaurant was clean. Prices were high.

We live nearby and eat there frequently and often order for carry-​out. The burgers and fries are awesome. My wife orders the small burger with lettuce, onion, tomato, mustard and mayo. Recently I have been ordering a large cheeseburger with grilled onions and grilled jalapenos. Wow, it is great. No condiments needed. We share a small order of fries. That is plenty for us and we really like them.

Coming from So Cal, I was never impressed with In N Out. I typically don’t even eat fast food hamburgers but my husband has been wanting to try Five Guys so we stopped in for lunch. We both got burgers but I had no idea their regular burger is actually a double, it was SO filling! We got one order of fries but I couldn’t even eat one due to being so full from the burger. Next time I’m definitely getting the little one. Anyway, my husband raved about both the fries and the burger.
Weird thing to me is this location is in a completely dead strip mall… they’re one of the only places open. I don’t know why but I just found that odd!

Five Guys is an interesting concept in fast food.
You can choose between a «regular» burger or a «Little Burger». The regular is two patties however you order it — normal (just the beef and toppings), bacon, cheese, and a slew of other food ideas. The Little Burger is the one patty version of their burger list. You can put all the toppings you want on them, as an «All The Way» is one list of sides (mayo, ketchup, mustard, grilled onions, pickles, list goes on) and there’s the extras that cost a little more (jalepenos, ecc). But those fries! Two sizes — regular and large. The regular can feed 3 people. Maybe four. I don’t even want to know how many a large feeds. Nor do I want to know how many potatoes they go through a month.
Like a lot of kitschy places, they have boxes of shelled peanuts to munch on while you wait, to eat with your meal, take home. I think people go in there for those and the fries…

Burgers are delicious. French fries are perfect.

(Open letter)
Dear Five Guys–
Grandma & grandpa suggested McDONALD’S or Wendy’s while visiting your locale on vacation. Tempted at the opportunity to steer to your delicious haven of beef, we suggested we try you. They’d never had. We, citizens of a small Midwestern city much in need of your goodness, seized the moment.
We announced the fact that we’d order but one large fries for the group of 4 (plenty). Wife & I proceeded to the regular (double) burger. Keep it simple– grilled onions, mustard & pickles for this guy. You simply cannot beat the beech goodness. Not too salty, beats… i’ll say it… even the exotic eats of In N Out!
Ps– smiling gal at the front took righteous care of grandma when she ordered the veggie burger, thinking it a burger w all veggie toppings on it (of course it was sans beef). She ordered after Mrs and me, so we had no opportunity to second guess. We urged her to have them add beef to it (w appropriate $dollar upcharge). But the friendly staff quickly added beef party at no charge and aplogized for confusion. I don’t expect customer service at burger hoot, but that’s what we got. Top notch.

I heard about this chain. They just expanded to California. I came to Fort Myers to move. I was hungry and this was near by my Hotel. I went to see what all the hype was about.
I was greeted fantastical by the personnel. Then I saw the prices. I was taken aback. Pretty high for hamburgers and hot dogs. I got one of each and a fry. WOW
14 BUCKs WAYYYYYYYYYYYYYYYYYYYY too much. Place was clean they were fast. Free peanuts. I guess a southern thing.
Took me 5 minutes to get to my room.
I jumped into the hot dog pretty good just relish and mustard. Relish not very sweet.
Then the classic burger. NOT impress. I had it with everything. Not sure if this is a new place it was alone in a strip area. But IN ‘Out, Jack, McDee, the King I should not worry.
Food just ok but too pricey.

good burger

Good burgers but WTF are those fries? Awful!

Hands down the best burger and fries around. I have been a loyal Five Guys follower since I was stationed in DC ten years ago. Consistently perfect food, always fast and the way I want it. You absolutely cannot go wrong, if you’re in the mood for a good burger.