Had two tix to Paris for next August. Given the recent problems there we decided to fly into another European city instead. After contacting customer service our $ 300 change fed was refunded in full. We have traditional flown Delta when we can and they did not disappoint when we needed their help.
Tim F.
Tu valoración: 1 Fort Myers, FL
Very poor leg room. I can’t believe how many seats they cram into that plane Other than that flights were ok and on-time Problem is consistency … I arrived early for my return flight after business meeting. I got on the stand by list for the earlier flight. No problem, I got the last seat and off to Atlanta. Once I get to Atlanta I found the gate with the next flight to my destination. Now the clerk at the counter wasn’t so friendly, wouldn’t tell me if the flight had availability and said it would be $ 50 charge to fly standby. My question is this… why wasn’t I charged $ 50 to fly standby on the first flight?
Mike P.
Tu valoración: 1 Fort Myers, FL
Delta has a new scam going. It’s called the first class ticket almost. This is how it works. You sign on to their website or the Delta App and buy a ticket which says first class. For this privilege you get a better seat and generally decent service unless… here it comes… first class is not available. In other words you get to pay extra money but if first class is not available, they take your money and you get to sit in economy class. That’s right… no credit… no refund. Sound good? What’s next? You sign on and get a ticket bit it’s only good if a plane is available… if it’s not they get to keep your money. Sound like an airline we should do business with? Not!
