Excellent! We needed a 5×10 unit to store goods and rented one on the second floor. We had the use of a flatbed cart and an elevator to move the boxes. It was very easy and convenient. We made our reservation for a space online and Trisha called us as it indicated. She was super helpful when we arrived and the process was pleasant. She was great to work with! If you need storage space, I highly recommend Cube Smart.
Kevin C.
Tu valoración: 4 Olathe, KS
Good overall experience. We had to wait for a bit due to 2 trucks that were there unloading 2 other units. It might be helpful if you could stop the elevator while loading it. The door kept trying to close on us as we loaded furniture.
Ken B.
Tu valoración: 5 Fort Myers, FL
My wife and I just sold our home. While waiting for the construction of our new home to be completed, our movers recommended CubeSmart to store our home contents. As this is our first experience with a storage facility I am very impressed and pleased with the cleanliness and the security of this CubeSmart. Ron Dallas, the manager of this location was very helpful and accommodating with our needs. We previously reserved a 10×20 unit, but as our movers were storing our possessions, we realized that we were going to be short of space. Ron Dallas quickly found a 10×10 unit located in the same building on the ground floor for us to rent. Thus far, the entire process has been completely satisfying. Ron was very professional, mannerly, and courteous throughout the entire process from showing us the units through check in. I highly recommend using CubeSmart should the need arise.
Leland D.
Tu valoración: 4 Bonita Springs, FL
The folks at Cube Smart were very friendly and helpful. Nice clean facility. I did not know the billing was only for full month to month with nothing less than a full month. For example, I wanted 1 ½ months but was billed for 2 full months. I did not know this until I got home and looked at the bill.
Candi R.
Tu valoración: 5 Fort Myers, FL
Very clean and well run facility. I found an available unit online that was not my first choice but would work pretty well. When I went to look at it the manager checked availability again and found a unit that was exactly what I wanted. I appreciate the fact that he went above and beyond to help me. And, because there are discounts for renting online, he helped me reserve the better unit online so I would receive the best price.
Lisa C.
Tu valoración: 1 Fort Myers, FL
Beware! These people are con artists. They tell you that everyone must add $ 12 to their monthly rent for insurance. He even changed the different rates to reflect that. However, a more honest employee let me know that if your homeowner’s insurance covers your belongings and sends a form over, that covers it. Never mentioned by the manager when hustling me to sign up. Also, the contract reads«all dimensions are approximate». That allows them to sell you a space they call 5×10 when it is actually only 4×10. Nothing approximate about every one measuring exactly 4 feet, not 5 feet. I would stay away from these people; they only see $$, and will do and say anything to trick the unsuspecting customer. I gave it one star only because I couldn’t give it zero.