All-Phase Heating And Cooling

Called for a 2^nd opinion. He came right out and thoroughly diagnose and repaired a simple fix that Comfort Systems had quoted me over $ 2000 to fix. He then stayed almost an hour to ensure everything was in working order. Awesome service and very nice man. I would recommend Donnie to anyone.

I downloaded the Unilocal app just to share my experience. I bought a Groupon for a A/​C tune up and got 20 or 30% off of the price. I ended up spending $ 35. The Groupon directed me to the all phase website where I then filled out a form to schedule an appointment. I ended up receiving an email from Donnie to set the day of the tune up. I replied to him at least twice to confirm our appointment and he would never actually respond. I decided to call him. I ended up never being able to talk to him and proceeded to text him. He asked me what service I needed and again I told him that I purchased a Groupon for an AC tune up. For some reason he’d never respond to me. Idk why I’m the one who got the terrible service but I told him through text that I wouldn’t do business with him if it was free. Good luck with these folks but I can’t recommend someone who has blatantly displayed that they don’t want my business. I was the one tracking them down.

Excellent service and very friendly. Donnie came out and tuned up our units and was very professional and knowledgeable. Fair pricing as well. Would highly recommend.

We were happy with the Service we got from Donny. He was friendly, helpful and professional. It didn’t take him long to figure out what was wrong with our AC unit. He was clear on what his game plan was to fix it, and was very patient with all my questions. We have a Home Warranty, and he was referred to us by them. Of course I did my homework and researched the Company before agreeing to his Service. I saw the (single) negative review on Unilocal,and called the Home Warranty Customer Service to ask them how he was rated. They assured me that he has been working with them for quite some time, and that Donny /​All-​Phase has a very good rating from their other Customers.
I happened to look back at the Unilocal Reviews, and was surprised to see that there are 2 other Positive reviews that have not been added to All-Phase’s Profile — just thought I’d mention that.
In short — Will we recommend his service? Yes, we will.

He blew off my first appointment after I had gotten off work,.
The website clearly states: «You will know exactly how much a repair is upfront with no hidden fees.» but then he tried to charge me double for the refrigerant because he did not know it would take that much???
There is a big difference between $ 275 and $ 550 to a working man.
Then he tried to leave with my old parts (copper and aluminum) in his truck.
I will not use him again, and will be sure none of my friends do either.