RV Sales Of Broward

What awful customer service!!! My friends and I rented #142 this past weekend to attend a music festival. Literally as soon as we got there and parked, the generator bit the dust. Of course it was really hot and one of the girls in our group is pregnant. We tried calling them, but got no answer and had very limited cell service as we were in a remote camping ground with 30k other ppl. We did get through to roadside assistance, but they wouldn’t come out unless we were broken down. The situation put a huge inconvenience on our weekend. Our husbands spent countless hours working to fix it (and $ on tools and oil) and noted that it was given to us already clearly rigged and in very poor condition. Several other items inside also didn’t work. Once we were on our way back after roughing it through the weekend and got JASON on the phone, he literally could have cared less and offered us no type of refund… or even an apology for our trouble. This place is a abso disaster. There are many places that rent rvs in SoFlo… stay very, very, very far from this one. I only wish them the same service and experience they they afforded us this weekend in their personal lives. Ya’ll totally suck!!!

I wanted to thank Kristina and her crew at Broward RV. After dealing with Northtrail RV and their horrible service dept for 2 years, we finally got a refrigerator that works!!! What a friendly and professional experience! Thank you so much!

I wanted to come back and write a review for my service with Broward RV. I am new to the RV life, I purchased a 2012 26′ Grey Wolf Travel Trailer. I took it to Broward RV for maintenance. Aside from the great customer service and satisfaction, Broward RV showed my how to keep up with the simple maintenance that I can do myself to keep the great condition of the trailer and to prevent any damage. Being my first official maintenance and a little overdue they advised me what should be fixed and what was priority. I must say I couldn’t be happier with the customer service. With now summer coming to an end and all the help to everyone at Broward RV I look forward for many more summers to come in my RV.

I wish I had read all these other reviews before even thinking about doing business with these scam artists. BEWARE and STAY CLEAR of doing any kind of business with this group as they seem to promote on many different name and have criminals (literally as I did a search on my sales rep and two arrest records came up dated within the past 8 months).
they contacted me saying I had won a 3day/​2 night RV experience from a contest they ran at the Night Owl Market Street Festival. When I met with my Sales Rep he said if I wanted a larger unit, I could get that for one night FREE or add a second night for the $ 550 rental fee. IN addition I would need to pay a prep fee of $ 138 and possibly an extra insurance charge of $ 30 – 50 if my insurance company didn’t provide coverage. AND he put all this in writing. A day later when I went to confirm what we wanted and when, I was told Brennan was no longer with the company (they hinted he had been fired but would still be responding to customer emails (ya sure, who does that after they’ve been fired. I think they did this so they could now more easily change the terms of my ‘prize/​win’)
Now all of a sudden, I had to deposit $ 1200 which would not be refunded until 15 days after the rental was returned, I could not get my prize for one day as I had been told, they offered to ‘give’ me the one day in a larger unit if I PAID FOR TWO (ridiculous!), etc. I can’t begin to explain how dishonest this company is and they operate out of a junk yard which should have been the only clue I needed.
Seriously, these people are scam artists!
Regardless, I am turning this over to the appropriate agencies (State Attorney’s Office, etc) and sending the emails/​documents, etc to an attorney because there are laws about running contests, there are business practices for deposits and insurance, there are laws about bait and switch promotions, and there are class actions which I believe we have here. Please email me at Joni. precht@gmail if you have been a victim of a similar scam like this and please include all your documents so I can pass them on to the SA and our lawyer for review.

I would like to share with you my HORRIBLE experience renting an RV motor home with RV Broward company, in order to prevent other people from suffering so much like me.
Last March I rented a class C RV motor home. I had some issues, but Mr. Iunu, who works for RV Broward, gave me a good customer service. This is why I rented again with them, a class A RV for the week of June 6^th, to visit Fort Wilderness Camping in Orlando with my wife and two of our grandkids.
We wanted a five star RV, which costs about $ 3,500.00 a week.
As soon as we got to the camping, we realized that from the three AC units that the RV has, only one was actually working. This is when the calls and texts started, mainly with Christina Hurst, Manager of the company. This woman is a complete liar! She told us that she had requested Road Assistance for us. We waited for three days. Those days, we couldn’t go to the parks with the kids.
At first, they were telling me that it was probably a problem with the electricity of the camping. I ended up calling Road Assistance myself, and they recommended a company, Accurate Mobile RV Service, that could come a take a look. The gentleman that came could not believe the bad shape of the RV and its lack of maintenance.
I asked him to talk to Christina directly, who after resisting a lot, authorized the repair of the AC units that weren’t working. At this point, three out of the seven days had already past. When the person from Accurate Mobile RV Service tried to repair the AC units, he realized that the damaged was so bad, the only way of repairing them was replacing the AC units for new ones. After he said that, we could never reach Christina again. She completely disappeared.
Of corsé i hace the test with Christina and algo the report of tris company as well pictures.
The RV had other problems. However, in comparison with the 90 degrees inside the RV and how much we were sweating, they seemed minor:
— In the living room area, there were two sofas that converted into beds. One of them was so old it couldn’t be used. The other one was broken, so they put an inflatable mattress in its place, that needed to be inflated every night, and deflated every morning.
— Satellite TV did not work.
— Other TV that is used to watch when we were outside, did not work either.
— Icemaker machine from fridge did not work.
— Water dispenser from fridge did not work.
— Black out in most of the curtains did not work.
— Toilet was broken, with no water at all. So we had to clean it every time it was used.
— All doors from exterior deposits to put luggage and other things, did not work properly, and could be closed ONLY when closing them really hardly.
— The carpet in the back room was disgustingly filthy and smelled like pee.
— When closing the extensions to come back from the trip, there was so much water coming inside that it was scary.
There is no way that anyone could think that this is a five star RV!
Apart from that, I had rented a class A RV #180, and three days before picking it up, they told me that it was broken, but I was going to get a better and bigger one instead, #154. I went to pick it up, and was forced to pay $ 340.00 for insurance. When I asked about this payment, they told me that in RV #180 insurance was included in the contract, but in #154 it wasn’t. At that point, my grandkids were already waiting for me, so I had to pay and couldn’t do anything else about it.
If this company doesn’t change its manager, it won’t be able to keep its clients, and without clients, companies are gone.

SCAM ALERT! I made an appointment with the owner (GiGI) to have my rubber roof looked at. When I arrived, I was told that there would be a $ 125.00 charge for them to inspect my roof. If I had been told this over the phone, I would not have made the appointment. No one, that I know of, does this. Their facilities are a dump. I doubt very seriously if their techs are RV certified. This will be the last place I would every take my RV!

I gave a star because that is the lowest we can give. I do not even know where to start. Don’t use this company they are liars and stealers. First rv we brought home caught on fire after it broke down in front of house and mechanics from rv of bro ward were fixing. Sales manager told us we will credit you a night plus bring you another rv. Second rv toilets and showers would not drain, air bed broken, tv snot working and when we return rv owner says not crediting you any money and she went crazy screaming on us. Don’t use these people are crooks.

These people are the very essence of dishonesty. In my entire life I have never dealt with such crooks. Even when they lose in court they will not pay what they owe! Don’t believe me? Check the BBB yourself… www​.bbb​.org/​s​o​u​t​h​-​e​a​s​t​-​f​l​o​r​i​d​a​/​b​u​s​i​n​e​s​s​-​r​e​v​i​e​w​s​/​r​e​c​r​e​a​t​i​o​n​a​l​-​v​e​h​i​c​l​e​-​d​e​a​l​e​r​s​/​r​v​-​s​a​l​e​s​-​o​f​-​b​r​o​w​a​r​d​-​i​n​-​f​o​r​t​-​l​a​u​d​e​r​d​a​l​e​-​fl-11 004 054