Coming here is always a pleasure because I’ve been going to Edwin for years, not only does he give this place a good reputation, he kinda has a great personality that makes the time here even more enjoyable. Many salons lack that special touch but I believe he is the one making the salon run smoothly. I won’t let anyone touch my hair, only Edwin. I am not bragging, just telling the truth. Many people have messed my hair up in the past, and I am so thankful I found a stylist and and cosmetologist like Edwin. My advice to the company is to keep him and compensate him well because he is doing a great job, not only with the work he does but also with customer service. Keep up the fantastic work.
Zuleydi G.
Tu valoración: 5 Miami, FL
Go in and see Edwin the manager! He is simply the best. I’ve been going to only him for years now and I can honestly say that my hair has never looked better.
Monica C.
Tu valoración: 1 Miami, FL
When they were located near Forever XXI, the staff here was great! They were attentive, took their time with you. However, I went today, my first visit since their move, and there was a completely different staff. I was greeted, signed my name, waited. One of the stylists she finished with her customer, she spent about ten minutes on the phone, someone came in, they had a conversation, she went to the back. Someone else walked in, the whole time I kept trying to make eye contact with her, she wouldn’t even look at me. I was sitting right in front of the front desk in the chair to the right of the door. She took the person that came in. I waited, as she finished, someone else came in, asked if they could get a hair cut, again I tried making eye contact to no avail. She took them in. Of course, at this point, I stood up and said I’d been waiting for for a bit. She yelled from her station that she«did not cut long hair, that I had to continue to wait.» Well. I smiled. I turned to my friend whom was getting a hair cut, I told her I was going to go look for another salon, at that point a red head stylist told me there was no other inside the mall. I looked at my friend, told my friend there was a SuperCuts 3 miles away. I am never going back to this place again. These people have a serious attitude problem, they don’t know about customer servicing. If the women would have at least smiled at me while I was waiting, or said someone will be with you soon, but she definitely avoided making eye contact and answered back in a terrible mood. I am certainly going to be e-mailing their district manager, and anyone that will listen to me because these women should not be dealing with customers. If I were you I’d stay away from this place, any other place would be less crowded and at the very least have some decency towards their customers.
Alejandra M.
Tu valoración: 5 Fort Lauderdale, FL
The service here was amazing! My stylist Deena is one of the best there. She is a cool chick that delivers what you asked for. The price of their services are very reasonable and everyone there is always very kind!