Humane Society of Broward County

This is the Hilton of the animal shelter world. It’s a beautiful, well designed shelter. It has a pet supply store, private areas to bond with your future adoptee, and plenty of cages to browse to find the right one. Basically, when you walk in, you are given a paper and pencil for you to write down the number or numbers of animals you’d like to meet in person. You get a number and wait to be called. When you do, you are shown to an available private office for you to interact with the animal you wanted to meet. An adoption counselor will tell you more about the animal and give you information regarding the adoption process. It’s a very nice, no pressure setting. We went on a Saturday and it was pretty busy, but it didn’t take long. We didn’t come out with a pet, but we will visit again in a few weeks.

We had a very good experience when we adopted our cat here. We wanted a companion to go with our other rescue kitty. I was looking for a specific kind of cat, which I knew was going to be hard to find.
I used their website of adoptable pets daily for weeks, with no luck, then discovered that I could fill out a form with what I was looking for and they would send me possible matches.
Pretty much every day, I got an email with anything that even remotely matched my general description.
After realizing that I could wait forever and not find exactly what I wanted, I reconsidered and decided to go with something in a basic black. I also had done some research which said that black animals, especially cats, are very hard to find homes for. We also found out that, because of this, HSBC lowered the adoption fees on black pets.
So we tootled down to take a look at a kitten that had come up on the daily list. It turned out that she was in the process of being spayed, so we had to go back later that day. She was still groggy when we met her that afternoon. We immediately fell in love with her. They gave us all the time we needed to cuddle her and decide if we wanted to give her a furever home.
The adoption process went very smoothly, and we picked her up the next morning. She was the perfect choice for a Friday the 13^th adoption, LOL.
I appreciate the fact that, unlike other Humane Societies, instead of just signing a neuter agreement, you can’t take a pet out of this one until the deed is done.
It’s a nice facility. It’s clean and well kept, has a nice little gift shop and everyone was very helpful.

9 years ago I adopted the loves of my life from this location. Two sibling cats who I’ve named Marley and Abbey. I am so grateful to this organization for bringing them into my life.
Since adopting them I began volunteering at numerous rescues and shelters in Miami, so I also thank you for opening my eyes to the homeless pet population and I’m happy to have been able to help many of them.
I want you to know that Marley and Abbey are happy and loved and also share our home with four dogs!

Staff has been most-​accommodating with us during visits this week. Renee and Anthony were especially awesome!
This location is very clean and everyone is very friendly. Wish I had known that the other shelter closeby is the one where they euthanize after 30 days before we fell in love with our girl here.

Welcome to the Ritz Carlton of shelters! From the veterinary angle, this truly is as good as it gets for shelter medicine. A state of the art surgical facility with plenty of experienced doctors and techs that use an array of reputable drugs and medical techniques to help the pet you will be adopting.
It’s a true pleasure to browse the renovated kennels and sit in a private room with your potential new pet. And this is where the following question arises:
If you are going to adopt a shelter pet (which you SHOULD! Stop spending hundreds on puppy mills, please), then is it better to adopt from a less-​endowed establishment like the county shelter? As a veterinarian and pet owner, I would have to say «yes,» and the reason is that pets at poorer shelters are frequently euthanized due to lack of space. Your money and generosity will tread a greater distance at the county shelter than here. Nevertheless, a non-​profit is a non-​profit. And although this particular Humane Society is fortunate to have received many large donations, it still needs to find homes for all its animals.
You’ll find your new furry friend here. No doubt!

I had a very bad experience at this shelter about 8 years ago. I was volunteering at the clinic and I had forgotten to cover my hair with a net when going into the surgery room to fetch a dog so to put him in a holding cage. An. older volunteer pulled my hair and hurt me. I did not report her for fear of not being believed. Then I was transferred to bathing. The third time i was there bathing the dog, he pooped on the floor and I had no way to clean it up, so I called another volunteer to help. I was called back two days later and was told not to return. This could have happened to anybody, but I was singled out for no reason at all. This wasn’t the worst of it. Last year I wanted to volunteer again and went through the orientation and interview process. Two days later i was called back and was told I couldn’t volunteer there because of what happened 7 years ago. I called to complain and I had no response for weeks. Finally, I received an e-​mail from the Vice President of Administration telling me I wasn’t a good match for their organization. If that’s not discrimination, I don’t know what is! Do yourselves a favor and do not support this company. They also euthanize healthy animals.

This place is a Dog’s Hotel!!!
We rescued our Cocker Spaniel from this place when she was only 8 weeks old. She was spayed, had most boosters and vaccinations for her age and she was in great healthy conditions.
The living conditions for animals in this shelter can’t be better. The animal’s quarters are very clean. The dogs are provided with PVC made beds lifted from the ground with a blanket and a chew toy.
The employees and volunteers are very friendly and above all love animals. They play with them and train them while they have them in the premises.
The adoption process is very smooth. the waiting time is almost nothing. The adoption fee was just right. $ 230. Including future vaccinations and boosters, doctor’s visit and starting food and treats.
Keep it up!!!

As of now I have already adopted 4 great dogs from this location. Once from their traveling camper, twice from the actual shelter, and once from an enemy they help called Super Doggie Bowl. I also own a doggie daycare in Fort Lauderdale (Wilton’s Manor Doggie Daycare) shop I have a huge fondness for pups. They have all been incredible family members and I love them all equally.
The HSBC newly updated facility is a beautiful location to start your new family from. The staff is friendly, their rules make sense, the veterinary annex is top notch, so you arrest in great hands.
Thank you HSBC for helping to bring my family together.
Josh

I just adopted my Chico (4 yrs old Chiwawa) yesterday, the premesis look awesome, unfortunately, staff seems to be bored and somewhat under qualified. After two hours with them and my new dog, I did confirmed I was adopting him, they had to clean his teats the next day and they were supposed to call me After the surgery. The next day I called to double check, and they had lost my application, good god I called back as they didn’t link me correctly… We went strait to a Vet from the refuge and they found out that the dog had fleas, and was suffering from a Kennel cought.

Find your pet on the first search. More than that, and the staff starts to play games. At some point, they stop letting you look at pets. If you don’t find a suitable companion, you’re better off looking somewhere else.
I’m glad there’s more than one place to adopt. Places like this are what keep puppy mills and puppy stores in business.

I read some of the other reviews, and agree that the facilty is nice and clean, with plenty of room for the dogs, and that the staff is caring in regard to the dogs. We have had a disappointing experience, however. We made three visits, which took over an hour drive time, each way. We were and are interested in Corgis. We first met with two brother Corgis. We were told that one of the brothers had a hold in case they could not place them together, but their first preference was to place them together. We were not planning to take two dogs, and asked to place a hold on the other brother. However, we were told that they were not encouraging this. The brothers disappeared from the website, and we were never told if they went together or not. Then we saw a female Corgi. We were told that there were two holds on this dog, but when we returned she was still there. Long story short, all of the holds fell through, and when we returned the third time, she was running around behind the desk. A couple of women in front of us got the dog, inspite of the numerous comments I made about the dog to shelter staff during visits, and my many calls, including one voice mail message to Bridget, supposedly a supervisor, in which I stated that we were very interested in this dog. This was a few days before all of the initial holds fell through. We had completed an application during our initial visit, and were cleared to adopt, for a dog that could live with cats. We were told that this dog had been «cat tested» and passed. At best I could say the shelter staff was disorganized and gave inconsistent and unreliable answers and attention to us, as prospective adopters. So, if you really wish to adopt from this facility, you need to keep a record of all of your communications and who you spoke with and to be agressive if discouraged from the animal you really want. We are currently looking elsewhere for our dog.

I came to do my dogs yearly vaccinations. Even though they put my appointment at the closing hour at the last day of the year. The staff still attended me. The employees did amazing handling my German Shorthaired Pointer! Their strategy of handling hyper dogs is outstanding! Everything went well and my dogs even got free treats and flea samples.

It would be difficult to not give a humane society 5 stars. I mean common, it’s a humane society!
I have been here many times, and have had 2 adoptions from them. Both went off without a hitch. The people here truly care and it shows. They try to make the whole process as painless as possible.
The other day I stopped in with my daughter. She loves just getting to see the different puppies and kittens. It can be tricky if one is particularly cute to leave without being begged to adopt.
I recommend stopping by here with kids any time. they get alot out of it. Better than the zoo sometimes

I’ve been in a lot of shelters lately. I also used to volunteer at various shelters/​rescues years ago… i know shelters. After both our old dogs died within days of each other, we hit up all the shelters in the area for weeks. This one, by far, is the Hilton of shelters. How do they keep it so clean? Really boggles the mind. They screen potential adopters which I think is important. We brought our children and other dog to see if shelter dog liked us. Well, dog liked kids but did not like our hyper young pup. I’m glad we found that out before taking shelter dog home. We never found the right dog for our family at this shelter so I can’t speak about the entire adoption process. This isn’t the kind of shelter where you can throw cash at them and get whatever you want. This process keeps down the amount of returns. They’re trying to find forever homes here, so be patient.
This shelter has kid programs. One of my children goes once a month to their Cooper’s Kids Club. The kids learn about dogs, cats, guinea pigs, rabbits and whatever else is in the shelter. They make crafts like toys for the shelter cats. They spend time petting puppies and cats.
Overall, I think this place is great for people who don’t like shelters. Did I mention how clean this place is? Amazing how it doesn’t smell like a shelter. Keep up the amazing work Broward County Humane society.

I take my puppy there for her yearly shots. I always get fast friendly service! They make me feel very welcomed I also like that my money is going to the organization and it’s less expensive than using the family vet.

The Human Society was absolutely not what I was expecting. I was pleasantly surprised to find a clean, odor-​free facility. Knowledgeable, sincerely, well trained employees. All contained within a state of the art multi-​million dollar building in a safe area with easy highway access and plenty of parking. They have dogs mostly. Plenty of cats too. They also have a few small critters like guinea pigs, rabbits and hamsters. All the other creepy crawlies go to another facility a few miles away and listed on
.
I have extreme allergies to dogs and cats. I expected to be miserable during the visit. Went with my kids to show them around. Everything was as clean as a hospital operating room! There are staff and volunteers everywhere. They are all very friendly and helpful. And most of them are working for free. WOW.
I read that some people have trouble with their adoption rules. That all makes sense to me. They don’t want animals going to bad homes. Other pets. Permission. Kids. Finances. Those are all relevant questions to ask someone taking a pet home.
The only negative thing I can say about this location is that there were very few small dogs, no puppies and no kittens. Thats not to say that the adult cats weren’t absolutely adorable and loving. Just that if your looking for a puppy or kitten you should call first. I think they send those to the volunteers offering adoptions at Petsmart and other stores around town. But call to ask.

ADOPTION:
I adopted my first cat (Luna) from here, so it definitely holds a special place in my heart.
When I first moved out on my own (no roommate) I decided it was time to get a guard cat lol. I had every intention of adopting an adult cat as I didn’t want to deal with the headache of a hyper active kitten and litter box training. When I explained to the lady helping me that I was looking for a cat, and looking for one that could go home with me right then and there (I was perhaps being a bit over eager) she told me that there were only 2 cats — who happened to be kittens — that were already spayed/​neutered and ready to go. I «met» with the first kitten, and ultimately decided on the second kitten (Luna) since the first was sneezing a lot and seemed sick.
Surprise, surprise, Luna started sneezing a few days after I got her home, but the Humane Society does pay for all your follow up visits after adoption so despite getting sneezed on while I was sleeping every night, Luna was well taken care of.
Turns out litter box training took about 30 seconds. However, the whole kitten hyper activity took about 2 – 3 years to calm down… lots of sleepless nights, but I wouldn’t change anything.
Looking back I was very impressed with how the Humane Society handled everything. The «meeting» with your potential pet was a nice touch. They also allow you to bring in your existing pets to meet with potential new ones. My friend was with me at the time I adopted Luna and she was also interested in adopting a cat. They looked up her file and saw she had previously adopted a dog through them and wouldn’t allow her to adopt another animal without getting a wellness status check of her dog. Nice to see they don’t just hand out animals to anyone.
SPAY/​NEUTER MOBILE CLINIC:
Let’s be honest, I’m the neighborhood crazy cat lady. All the strays flock to my house as they know I’ll feed them. I’ve already had two of the females spayed and I just had one of the males neutered. I’d used other mobile options previously as the Humane Society method of booking via answering machine and waiting for a reply wasn’t as quick and easy as I was looking for. This time however I opted to go with the Humane Society as the website now allows you to book an appt and you get confirmation immediately.
The drop off system was easy — between 8am and 9am, and the pickup was between 4:30pm and 5pm, perfect for people who don’t want to miss work. All in all I feel like they took good care of the cat and offered all the services I was looking for. These mobile clinics are MUCH cheaper than going through your vet.

This is for their mobile spaying/​neuter unit…
I phoned them on a Tuesday and made a reservation for a neuter. They called me back on Friday and had my cat in there, the following Tuesday. $ 10 for the neuter, $ 5 shot, and I got my cat back by 5pm the same day…
Affordable neutering, fast call back, everyone was genuinely nice and I have absolutely no complaints about this service.
I know nothing of the shelter. Have never done business with them in that capacity.
I would do it again for any feline I own.

This shelter does a great job for our community. Say what you will, but the Broward Humane Society provides a great service considering all they have to deal with on a day to day basis.
Sadly, many people think that a shelter is going to be filled with wide eyed, smiling staff members ready to say «YES!» to their every wish. The public needs to realize that this shelter and many like it do the best that they can with the staggering amounts of animals it takes in. I hate it when people say, «the Humane Society gave me a sick pet». No sweetheart, some person who did not want that pet dropped it off to the shelter and the humane society did their best to SAVE it.
The shelter is clean, offers low cost spay/​neuters and does tons of rescues from all over the country and beyond! THANK YOU HSBC for all that you do. Keep up the good work!

Please do not drop off an animal here — it will likely be put to sleep. This institution has lost sight of its mission and inherent purpose.
Staff is unfriendly, unkind, and insensitive. The smell of death lingers in these halls. Not a fan due to a horrifying personal experience.
Adopting a pet from here will definitely save their life. If you need to drop off a pet, please search for a no-​kill facility instead. Thank you Unilocalers.