Extravagant Pampering

The worst service I’ve encountered.
They delayed attending us because we were 5 minutes late due to traffic and I had phoned to let them know my frustration and I apologized. They took their time and seemed to stall attending us upon our arrival. We were the only ones there.
They left us 10 minutes waiting for our tandem massage. When they finally started I felt they were basically biding their time to get over with. It was not so much a massage as it was a lotion slathering even when we asked for more pressure.
Though she asked if temp was alright and offered to put the heat up that was the end of her consideration.
They ended the massage 40 minutes later and I felt I had taken a nap.
But the worst part was that I decided that the massage really wasn’t worth a big tip. I’m usually a big tipper but I thought I’m never going to come back here again and I really was unnerved about their very lack of massage so I left them $ 15 for the two of them and she told us after giving us a little cup of water that they would meet us at the window at checkout.
I was already in a hurry so I was not sure why they weren’t opening the window and I was about to leave but then she opened the window, asked me for my last name and then I gave her the tip. We left and she opened the window again and said I’m sorry but I told you that the tip was $ 12 minimum for each
No one ever told me the tip was $ 12 minimum each moreover a tip is not an obligatory purchase, it is a tip.
I usually am a big tipper because I feel especially with Groupon that they probably lose a little bit of money upon the purchase of a discounted price.
However I don’t feel that I should be bullied into paying a big amount if the service rendered was not worth it
She came running out of her office started yelling at me and she even followed us down the stairs into the parking lot and screamed «have a crappy day».
I didn’t answer because I felt a bit threatened by her as she seemed beside herself.
Be very careful when coming here that you may also be threatened and yelled at.

Outrageous massage! I got a couples massage and it was incredible. They also help work on any parts of your body that hurts. Very accomodating. Best massage I have had. Very relaxing setting too with candles. Cant wait to go back.