This place is pretty bad. #1: Most times when I come at midnight, there’s only two workers. Drive thru and cook. The lady in the drive thru is the manager, I think. She never checks the bag. Luckily, I do because there’s always at least one thing missing. #2: I can’t stand when places rush you out of their drive thru window. I swear, everytime I come here, I wait for my food and as soon as it’s ready they shove the bags at me and close the window. I have to either wait to get someone’s attention or ask for ranch while the window is mid-closing. #3: On that note, I hate when places don’t offer condiments. It’s annoying and rude. How hard is it to say, «can I get you anything else?» Or, «any condiments?» When I ask for ranch, I always get a dirty look. Don’t know why the employees are stingy on ranch, but they are. #4: The drive thru person operating the computer and headset loves to interrupt people. If I ask for a combo, before I can even specify the drink, fries or size of the combo, I’m ALWAYS interrupted with«WHATSIZE!» It’s rude. How would you like to go somewhere and expect customer service, but instead get interrupted? #5: The vegetables always taste old. Lettuce is the worst. #6: The whole reason I’m writing this review is because I’m eating food from here that I just brought home. I ordered a #2(sourdough jack combo) with curly fries and a medium Sprite. My fries were ice cold. Not fresh even in the slightest. Almost like they made them 3 hours ago. And my burger was weird. It’s supposed to be a burger on toasted sourdough bread, which is what I’m used to, but they didn’t toast the bread, which made it taste very odd. Almost like eating a burger on plain white bread. The only reason I’m giving two stars instead of one is because the tacos are always good. Also, most of the time the chicken sandwiches taste fresh. If you want some advice, don’t come here. If you want a burger, go to whataburger. If you want chicken, get chick fil a.
James E.
Tu valoración: 1 Terrell, TX
Very disappointed that they don’t have or make decaf coffee for their customers who are caffeine intolerant… SMH
Brandy E.
Tu valoración: 3 Kaufman, TX
Recently became a big fan of egg rolls. Wasn’t real pleased with the egg rolls here they tasted soggy. I’ve eat here before the food was better.
Jeremy S.
Tu valoración: 1 Forney, TX
Old cold fries every time, cold burger every time. Always try to upsell stuff I neither want nor care for. Been in 3 times once 2 yrs ago and twice the last two months. Sucks every time.