ZEROSTARS! Stay away! Major ripoff! My teen son brought in our lawnmower for a spark plug which was $ 8.95. Our local ACE did not have the plug, but ACE told my son everything else looked good and that’s all it needed. ACE recommend the Tool Store. My teen son went there for an $ 8.95 spark plug. The gentleman there said he was busy and my son needed to leave it and would call him. No phone call authorizing work. Though. He did called my son to tell him he worked on it and the charge would be $ 96. Work was not authorized.
Mina L.
Tu valoración: 5 Chicago, IL
Got a new addition to my «tool store«collection and I love it .nothing but fun with the kids I highly recommend this place for out door activities. This is the 3rd purchase I got from The Tool Store and I love the variety they have from sizes to prices.
Jack C.
Tu valoración: 5 Oak Lawn, IL
This place is the mecca of power sports and motorcycles for the south side if you have not yet been here check them out they have tons of cool gear the owner is Jim easy guy to talk to
Kirk G.
Tu valoración: 1 Chicago, IL
Major ripoff. Went in to get a simple pull starter for a mini bike. Told me the part would be $ 74.99. Walked out. Just ordered the same part on Ebay for less than $ 9.00, with delivery. STAYAWAY.
Mary R.
Tu valoración: 1 Berwyn, IL
I recently purchased a 50cc scooter that was still in it’s crate, I ask the sales person brand new? «yes, we sell these like hot cakes, can’t keep on the floor». Ok then, I’ll buy it. My receipt shows a 2014 scooter, at 2015 prices. Ok, I was born yesterday. To summarized the reason I rate it a star: l had to return the scooter because it was not put together safety, loose parts, a quarter filled gas tank«wtf», they gave me a trunk that does not fit the scooter and I am still trying to figure out how to put in on or trade it. Right from the start lots of inconveniences for a new customer. This place is run by men and lousy customer service skills. I do not recommend this place aka tool store go kart shop. One more thing, stores hours sucks. Stay away from this place.
Emma P.
Tu valoración: 1 Chicago, IL
Didn’t actually make it in, the website claims they are open Sundays, drove over Sunday morning to find a hand written note in the window that says closed Sundays… very professional. Went to Jack’s rental instead.
Dawn P.
Tu valoración: 1 Chicago, IL
Update: After trying to get our money back, no luck. Stay away from this place, they’re bad news.
Russ S.
Tu valoración: 1 Chicago, IL
Let’s see. took my bmw there to get a simple crack in the valve cover JB Welded. 3 weeks later, and every time I call they tell me to call back the next morning at 9am to remind them to work on my bike. I decided to take it elsewhere and they couldn’t even give me back the parts I had bought and gave them to install. Very shotty shop.
Jeff G.
Tu valoración: 5 Lisle, IL
Great place to get tools! Jim the owner is a great guy!
S.D. D.
Tu valoración: 4 Bloomington, IN
Came in litereally five minutes to closing and was planning on «just looking». Well, I drove off on a 1970 Honda in fantastic shape. Chris helped me out and knocked $ 200 off my purchase. I think thats a lot when you’re spending less than $ 1000. He stayed late for me and even put in a new tail light before I left.
Chad M.
Tu valoración: 2 Chicago, IL
Expensive chinese tools. Go to Harbor Freight and pay half for the same stuff. They sell chinese scooters also, but your better off buying a name brand even though they are more money. The people there seem nice and the selection is large so I cant give them just one star.