Sera’s Salon

Went in for a color and cut. Stylist did not even bother to check the color before washing and rinsing the hair. Cut of the hair was not at all what I explain, and color did not come out at all. And stylist even burn my face with the flat iron after I express my unhappiness with the blow out. And her explanation for color not coming it «well u saw me put the dye on, no». If coloring hair is simple is putting a dye on, why would I bother coming into a salon and paying almost $ 200 when I can put the dye on myself at home.
Will never go back, didn’t even want to ask for fix given the unprofessionalism and attitude of the stylist.

Never had a bad haircut from here. Used to come years ago but lost touch. Went there today and had a great cut. I’ve gotten my hair cut from at least 3 of the stylists and different styles. Candice did my hair today, she was very nice and gave me a great cut.

Jose is simply the best. Me and my mother have been using him for years; following him from salon to salon and are glad that he’s in Sera’s. Their staff is excellent in every way. Jose always leaves us happy every time. He is up to date and always giving us tips on what’s new and what options work best for us. He is definitely an asset to Sera’s salon and I bet he’s brought in a lot of great clientele.

Always feel welcomed here. Sera is very pleasant. Anna is my stylist and she does a great job every time. She’s a true professional.

I have been coming to this place for about 3 years now. They have not let me down most importantly due to my hair stylist Jose. Would definitely recommend him to others. He understands and work well with you. Awesome guy and awesome place ! The wait as well is great, you wait no more than 10 minutes if not immediately !

On Sunday, Sam gave me a very good coloring job and he was not pushy at all like some other hairstylists. I told him what I wanted … he gave me a few suggestions and ideas and he really knew what he was doing ! He did hair for 18 years! It was definitely not cheap but the quality of the work made up for that. He gave me a job that accommodated all of my needs. And even though it was pricey… I really do not regret it, I wish I had done it sooner!
Also… Andrea who washed my hair told me what products she used and was very helpful, and sounded very experienced with the advice she gave me. Overall… great salon and I am so very happy with my dye job. I would definitely go again when I want to look my very best!

Brought my girlfriend here because here previous hairdresser fried her hair. Was greeted by the friendly staff and waited about 5 – 10 min before being helped. Not the most glamorous spot but it is very cozy and modern.
Evelina was very friendly and made the entire visit fun and pleasurable. I am usually bored and on my phone when i go with her to get her hair done but i was engaged the entire visit. It took about an hr to finish which it normally takes to get her hair done.
When she finished i felt like i was going home with a new girl. My gf was very happy with how her hair came out and will definitely be going back.

Cannot rave about this place enough! I went in yesterday for the first time. I went to Jose with only a vague idea of what i wanted. Much shorter, wash and go, works with curly hair. He worked magic! I am in love with my hair. I am getting so many compliments and everyone says I look younger! Thank you Jose! The cut was reasonably priced and everyone on the staff was nice. Shout out to the woman working the front desk who made sure to let me know about scheduling for my next appointment. So impressed with this salon. Highly recommended.

I’ve been going here for years and I couldn’t be happier with the service and prices. Great quality hair cuts — Make sure to ask for Evelina!

So, I am very particular about my hair considering it takes forever to grow. I decided I wanted a bob-​type cut which I had never gotten before. I made an appointment and was taken to Lisa. She attentively listened to me describe how I wanted it cut which made no sense because I do not know the first thing about hair. Eventually I gave up and just asked her to make me look cute. She described everything to me as she was doing it and waited for my OK before continuing. When she was finished, I was so amazed. It came out GREAT! So edgy yet sophisticated. For a touch up I went to a place closer to my house. She completely screwed up my cut and I was tempted to wear a du rag until my locks grew back. Needless to say, I went back to Lisa begging for her to fix me when my hair eventually grew out. I also asked for lowlights. I was scared to death because I am in the Army and we have certain hair regulations. I told her this, she took it into consideration and gave me very sultry lowlights. Love this place and love Lisa. She rocks. Also, if you ask for coffee one of the assistants will run to the store and get it for you free of charge. I thought that was cool. :)

Being coming here for years, Jose is the only other stylist that i trust with my hair besides my mom, never had any problems, appointments are always kept on time never more than plus/​minus 5 – 10 minutes at most, prices are fair considering the amount of time and attention of detail that is giving …
Sera the owner is awesome always very kind.
Make sure to make an appointment with jose, he has several years of experience and amazing stories.

i love sera’s. i love nanshi she knows her stuff. she is the best. she is sooo talented in her work and she gives you tips on how to maintain and keep your hair clean.

Ryan does the most amazing blow outs. He always changes it up and makes me leave the salon with a big smile on my face.

I’ve been going to my guy Jose for 10+ years and he always does an excellent job. I will not trust anyone but him with my hair especially with my color. Jose is always up to date on the latest styles and hair colors and I always receive complements from family and friends and even strangers on the street! I also have to mention David who has also done an excellent job on my daughter and other family members!

Love my guy Jose Maria he did an amazing job! Got my color and blow dry in time to pick up the kids. Very friendly and professional ! Every one there is really top notch. Been going there now for years and I always get treated very special :)

My mom came here for a haircut after the appointment at another salon fell through because of disorganization. Anne was her hairstylist and she did a good job on the haircut and a decent job at best with the coloring and highlighting. Overall my mom liked her cut and color but I wasn’t too happy with the fact that all over color is supposed to be just that, all over color. Anne said she didn’t want to put color in part of my mom’s hair for whatever reason but kept saying «oh the hair on top will cover it so no one will see it any way». She saw I wasn’t happy and sort of took advantage of the fact that this is my mom’s first time coming to a hair salon for coloring… so of course, my mom was good with it. My mom and I did speak our native language most of the time but I always made sure the hairstylist knew what we were talking about it. She just tried really hard to reassure my mom that my mom liked the coloring. the prices are a bit expensive for the service. But as a compliment to Anne, she must be one of the better hairstylists since she was always busy with clients while the other ones were loud and just yapping away with each other.
On the other hand, Sera the owner is very nice and I would come here to do my nails as I used to years ago when the salon was Giorgio’s. I don’t know if I’d come here or bring my mom back here for hair services though.

Disappointingly after my long time hair dresser abruptly discontinued her services to me by throwing me out of her abode, I was sorrowfully abandoned to seek another hair dresser/​salon at this very moment. In the passage of my past residency in Forest Hills and current travels I was intrigued to patronize when it was dba «Giorgio’s Hair Design» now operating as Sera’s Salon. Thereby now years later I have reason to patronize but without an appointment lingering with semi wet mangled hair (bear in mind summer is here) I desperately needed a hair cut.
Low and behold the vital news of a agonizing TWO hour wait for no one was available was extremely discouraging to my morning. At this point the price of a simple hair cut was not even an issue, but the availability to be served was. Sera’s Salon appeared somewhat busy on a Thursday morning where clients were seated being attended to. However, there were no clients sitting in the waiting area. How does one operate a business with the shortage of staff at hand to serve customers especially at peak hours?! Walk-​in clients account for business in addition to appointments, does management understand how to use all their resources for sufficient coverage?! Disappointed and unable to wait for two ungodly long hours, I took a card and left.

I am sad to see all the negative reviews of Sera’s. I really like this place, even more now than when it was Giorgio’s. Candice is a fantastic hair dresser and very friendly. She has done both color and cuts for me in the past and I go back to her regularly.
I’ve also had my nails done here regularly by Sasha. She is really sweet and gentle.
I recommend you give this place a try, and don’t be swayed by all the negative reviews. Try the ladies I’ve mentioned above and you’ll be pleased.

Very bad experience with the salon, with David in particular.
I went in September and explained that I wasn’t happy with the prev highlights and we discussed changing the color. Also putting a few light pieces in the bangs.
In September I was very happy with my hair and I thought we had worked it out. But when I went to get my hair done a couple weeks ago it is like the entire salon visit in Sept never occurred.
Every time you go to see David it is like your first time because he never remembers what you talked about at your last visit. It is amazing to me because I know every other stylist keeps records and make notes of a client’s preferences.
So last week I called and on Friday I went to talk to David. When we were talking about the color he was very defensive and seemed to have no memory of what was done in Sept because I know that two colors were used because I watched him do it but in February only one color was used. Plus the highlights looked a little brassy and chunky (which should already be established that I don’t like). Even though he seemed to not be listening to anything I was saying we had worked out that I would come back for him to fix it.
I said can we talk about my haircut and DAVID STARTED SHOUTING AT ME that no one has ever complained about his haircut and on and on and on. Yelling and shouting at me, someone that has been coming to him for years. He wasn’t listening to me and didn’t even let me tell what I wanted to say about the cut. I wasn’t going to complain about the hair cut and never said he did something wrong in regard to the cut but he didn’t even let me explain myself. I said can we talk about the cut and he started shouting. I was just going to ask if maybe it needed a few layers.
Needless to say, now I’m not going back there so now I have to pay to go somewhere else to get it fixed. The owners of the salon don’t seem to care. No one has called to try to rectify the situation. They have their money and they just don’t care.
The problem is that David does not remember anything that was done at your previous appt. so every time you go there it is like you are seeing someone new because you have to go through every thing like it is your first time.
They always say that you should go back to the person instead of just going to someone new. Most people just start going to someone new but I tried to give him a chance (again) to fix it. I know I’m not the only person that has had this problem and I’m sure he will be shouting at someone soon.

Whenever my usual guys are busy, I go to this place. And after my last visit, I think I may have to come here more often… Ryan did my hair for a quick blow out and boy oh boy, did he go a GREAT job! He was very personable too. Even though I’m not the chatty type, I enjoyed talking to him.
I’ve never had a bad experience here, period.