Ace Computer Training Center

Called The day before about CBP test, I asked if they would have the test on the day I was scheduled, the man told me yes, whatever says in my email. I came on the day, found out my test has been cancelled since 4 days ago, I didn’t received any email or nothing to re-​schedule.
Thanks ALOT!!! for wasting my time, I called sick from my job for nothing! you guys SUCK BIG TIME !!!

I totally agree with giving this place a ZERO rating if at all possible. Don’t come to this place for test — it’ll ruin your scores. I went for TOEFL test recently, this is what happened:
— Long delayed starting time.
— They used shabby thin wobbly paper board to separate from one seat to another. You have to pay attention if it’ll collapse at any moment while taking the test.
— You can clearly hear the sound from another tester’s earphone.
— The test didn’t start with everyone together. Those started earlier are constantly interrupted by others walking in, setting up the computer with the assistance of the center employee, sitting next to you on the same table, testing speaking volume, adjust the broken keyborad, etc. It’s impossible to have the focus TOEFL tests require.
— The person who suppose to support the test working in the center knows nothing about the test and talk loudly with their coworkers outside the room that can be heard by the testers.
…
There are so many aspects, so much details there, that’s so irresponsible that I can’t standing even thinking about the experience and to fully describe here. WORST testing place ever, a joke as a TOEFL center.
This center should be reported to ETS. It’s extremely unfair for those who take months and years time preparing for the test that often results their applications to their dreams universities — one of the most serious endeavors in anyone’s life.
ACE at 109 – 19 72^nd Road, Forest Hills, is definitely not suitable to be used as any serious testing activity.

Literally, if I could give this place zero stars, I would. This has to be the absolute worst testing center that I have ever been to… EVER!!! We were told to go back to a separate building and wait. Because their whole process was so backwards, the majority of the people that were taking the GRE with me started the test late. I Started my test 30 minutes late and was there 30 minutes before the test was supposed to begin. It was noisy throughout the entire test. They have these flimsy cardboard dividers separating you from the person next to you. I could hear the proctor having conversations with random people in the background. Just don’t do it. Go somewhere else… I’ll take rudeness and attitude over this any day. At least you will have the ability to start your exam on time and be able to concentrate in quiet and smoke-​free environment. Yeah… SMOKE-​FREE!!!

Upon entering your are ignored by two fellows eating lunch who, when asked for help, tell you to sit down and wait. The man who sets you up at your computer is pleasant and efficient. The test room was cool and quiet except for one time when the custodian caused a racket in the closet outside. The air conditioning is excellent. Overall it’s serviceable though I should mention that during my last test the computer failed after an hour and I will have to retake the rest; Pearson did not confirm if it was their system’s or Ace’s failure.

I have used this location for certification exams many times. The people are friendly and efficient. The exams are held in a clean, quiet room with air conditioning (a big help in the summer). If you have to take a certification exam in Queens, this is the place to go.