Cupcake Craving

First off, cupcakes not worth the price, no way! The actual cupcake is bland, nothing new; I believe the «taste» came mostly from the frosting (and they pile on frosting, making you think you have this great cupcake… it’s not)
Secondly, I used a groupon I received for $ 30. When my wife went in, the worker behind the counter told her she could get «one dozen» cupcakes… for $ 30! Their website states a dozen cupcakes cost $ 15, thus, my wife should have come home with (2) dozen cupcakes, and not just one. I have emailed the company, but to date, no response. Get yourself a box of Pillsbury cake mix and your favorite frosting, and you’ll be happier and still have money left over for milk.

Please update your operating hours on Unilocal,Groupon, and your website for Sunday’s. I bought your Groupon and drove 30min to your store to find out you were closed on Sunday’s now. This was very disappointing not to mention it made me late to my grandmother’s birthday because I had to scramble to find another option. I have had your cupcakes before and they were pretty good but this was really frustrating.

Too sweet.
My husband bought me a big box of their cupcakes for my birthday. They looked so beautiful in the box and I could not wait to dive in.
The box had an assortment of flavors to choose from. I chose to try the Oreo cookie one first. The cake part of it was dry and the frosting on top of that was way too sweet. I also tried the strawberry one and it was oddly sour.
I love my husband for bringing me these beautiful cupcakes. Sadly they did not taste a good as they looked. I recommend going to their Arden one as it has more flavors and they taste better.

The girl behind the counter clearly hates her job.
She was sleeping and did not even hear the door open. My son had to call out to her a couple of times. We asked for a fork and she responded that we could take some napkins. I asked again and she gave me a blank look. No thank you, no smiles. The frosting was dry like it was in the refrigerator, the cake was even drier.

Not high quality at all, unfortunately. They tasted like they were made from boxed mixes. I was very excited, but never going back :(

Cupcakes — decent. About what I expected. Not overly impressed, but not terribly disappointed either. Staff assured me that they make their cupcakes every other day — «Don’t worry, they don’t taste like they are old.»
Staff — Dear Manager, please work with the curly haired girl behind the counter. Zero customer service skills. She didn’t even have basic telephone skills. Tried to pry out of her on the phone where your store was. «We are across the street from the pool» period. Well, there are three shopping centers and 100 stores across from the pool. Please give her the following scripting «We are directly across the street from the pool, in the same shopping center as Wendy’s, right under the green awning». Maybe you’ll save someone else fifteen minutes and major frustration.

Definitely needs an overhaul here. Dear owners, hire people who actually know how to talk to customers. The girl behind the counter was rude, disappointing, and pointless. There is absolutely no friendly environment here either. I ordered 5 cupcakes for my coworkers. We got the chocolate mint, maple bacon, lemon curd, red velvet, and chocolate chocolate chip. There were A-​OK. Not fantastic but not awful. I am bummed because it has such potential to be successful here, especially in Folsom. But with disgusting music playing loudly over the speakers, beyond sub-​par customer service, and mediocre cupcakes, they absolutely won’t last. At least the pricing is reasonable.

Came here for some sweets. Very disappointed. Cupcakes does not taste fresh. The frosty was hard like it’s been in the fridge for a few days. Don’t worth it. Cupcake looks better than it tastes. I rather get cupcakes from a local grocery store for moist cupcakes and edible frosting.

I like to support local businesses as much as I can but the cupcakes was just not up to par. I think Safeway’s cupcakes are even better. I agree with other reviews that although the cupcakes were nicely presentable, the cake part was dry and frosting was hard as if was made a day before or sitting on the shelf too long. Probably will not come back.

Nothing special here… even with using a Groupon I wouldn’t bother to come back. Cupcakes were pretty but not delicious…

The store is nice, the help friendly, and the cupcakes looked really good, but weren’t.
I bought the mini cupcake twelve pack, and all but three were really dry. The frosting had sweated in the covered plastic container, and over all they were a disappointment.

This is a review for the Cupcake Craving in Folsom on Riley St. Not the new location at the Palladio. I purchased groupon for Cupcake craving and decided to use it for my son’s birthday. They frosting was awful and the container it was stored in was not the appropriate size so it smashed down on the frosting. I complained to the lady and her response was well good thing you had a groupon for it. Well not much can be said in response to that comment. Didn’t realize using a coupon meant I would get substandard product.

ugh. not so great. it was my birthday and I was craving a cupcake. I tried the maple bacon. ick. the cake itself tasted ok but it had nasty chewy bits of bacon in it. the frosting was more of a thick maple glaze. very sweet with the same tough bacon bits. ruined the cupcake. I bought a strawberry for my husband. tasted fake and sugary. no real strawberry flavor. guess I am still on the quest for the perfect cupcake. on a bright note, the girl behind the counter was quite pleasant. kudos for that…

Yeah, don’t bother with this place…
I was in the area renting a car from Hertz next door and couldn’t help but stop in to try one of the cupcakes from here. And yes, I did check the Unilocal reviews first and saw that it was only at 2.5 stars, but I know Unilocalers sometimes love to hate on cupcake places more than they deserve, so was willing to give Cupcake Craving the benefit of the doubt.
But nope. This place really is as gross as the other Unilocal reviews claim it to be. I ended up getting a Ginger Bread cupcake which was one of their monthly cupcake flavors (apparently they have three per month). The cupcake was only $ 2.50 which was rather reasonably priced for a «gourmet» cupcake and the person behind the counter let me pay for it on plastic.
Starting from top to bottom, the gingerbread man on the top was tasty, but was probably not baked in-​house I’m guessing. Next was the frosting which was hard, cold, and way too sugary. After a few bites of the frosting, I determined it was hard from possibly being made at least a day before (if not sooner than that) and from being put in the fridge overnight. It was pretty much inedible and I ended up ripping it off the cake (came off as a solid lump) and throwing it in the trash. Will the cake part of this be better? Nope yet again. The cake did not taste moist and was unevenly shaped. It was edible though and I didn’t have to throw the cake part away.
The only reason I am not giving less stars is that I had good customer service. The actual cupcake itself deserves only one star though.

When I was home in Sacramento last, my mom brought home some cupcakes from Cupcake Craving. «Cupcakes! No one can beat cupcakes!» I was freakin’ stoked.
And then I took a bite. They remind me of those cupcakes you can buy at the grocery store, with the frosting that’s a bit too dense, and cake that’s a bit too airy. By far not my favorite cupcake. And I’ve tried a lot of cupcakes :)
They just didn’t seem worth it. I had a bite of one, and left it. Take it from me, I’m a cupcake specialist.

Wonderful cupcakes! There are so many varieties & there are such fun flavors that I haven’t seen elsewhere. I’m glad I gave this place a try & will be returning!

I had a craving ~ a cupcake craving to be exact. I had just tried a disappointing round of cupcakes at Icing on the Cupcake the day before and I was determined to hit that unique craving for a good cupcake.
The day before was full of oh too sweet cakes that lacked unique, fresh flavor profiles.
We stumbled into this place with our typical family game of cupcake wars… We each pick a cupcake and all share a corner. This way four different cakes are tried and we each vote separately based on cake, icing and overall experience.
So we tried the Mint Meltdown, Italian Rum, Caramel Comfort and Bavarian Dream.
The Italian Rum was the big winner for me. It was not overly sweet, you could find the rum without it dominating the cake and the icing was oh so fluffy an light. The vanilla cake was perfectly moist and the almond topping balanced the whole cake.
The Mint was a bit overpowering and the chocolate cake was too dry.
The Caramel had the same dry chocolate cake and was overly sweet.
The Bavarian Dream was also very good! The crème filling was excellent an the cake was not overwhelmingly sweet.
Overall I enjoyed this place and would come back for the Bavarian and Italian Rum cakes.

Some of the cupcakes here are spot on delicious and moist. Others are dry and way too sweet. For $ 2.50 a cupcake, you expect way better from a dedicated cupcake place (they also sell the minis for $ 15 a dozen). You get a way better deal for your money at Sam’s or Safeway and their cupcakes, while not as adventurous in design, taste better.
If you still insist on trying it, the vanilla and the chocolate/​peanut butter ones are good. The Dulce and the Banana ones were way too sweet. I ended up using them as doggy treats.

Unfortunately, I never even tasted their cupcakes, this review is strictly for the lousy service I encountered. My husband and I eloped in Carmel and were planning a celebration at our home upon our return. I wanted a special dessert to serve and was on a mission to check out all the cupcake bakeries to find the best cupcake in Folsom.
Enter Cupcake Craving… first stop on my list. After explaining to the teenager behind the counter that I was planning on ordering 4 dozen cupcakes, I asked for a sample and apparently they don’t do samples. OK, so now I am thinking what is so bad about their cupcakes that they don’t want me to taste them before I make a large order? On to the next stop.
Customer service will make you or break you… especially when you are competing with two other cupcake bakeries in a small town.

DAM you and you’re delicious cupcakes especially the mini ones that you pop in your mouth like bon bons on a hot summer night, and I hate to say it but I pop it like it’s hot.
I ate 4 cupcakes and went into a sugary comma of bliss tearing a hole in my sock after my big toe curled in an intense moment of pleasure and ecstasy.
I am sad to say that I might be a newly converted cupcake pirate hooker looking for his next chance at booty.