Nor-topia Service Station

I went their for an inspection and they said it would be done in 20 minutes. I came back 2 hours later and the car was sitting in the same spot and no work was done. Bunch of liars and crooks. I asked for my car keys and left. Never going back here.

Very bad place. I came here for a flat tire and they sold me a used messed up tire that barely lasted a month. Almost messed up my car. Don’t do business with them. They overcharge and will lie just to get more $ out if you. Very untrustworthy and just a mess of a place.

1 star is generous. I brought my brand new car in for a tire, and they found lots of things wrong with it. they were incredibly pushy and wouldnt show me the problems. It was the middle of winter and my battery had died since I didnt drive my car for two weeks. i dont know much about cars, but they said I needed an alternator replaced (among other things which i didnt believe) They were overcharging me quite a bit ($ 299 for an aftermarket alternator + 99 for labor). I went and called my dad who has been a service writer at nissan for 35+ years, and he told me i was being ripped off. When i asked them not to replace it, they said they had already started and I couldnt do anything about it, and they were incredibly rude to me and my dad.
Bottom line: very poor service, exhorbitant prices, dishonest manager/​sales rep

I definitely had a pleasant experience having CALLED AHEAD. I needed to get my inspection for my car insurance and I called a day before to confirm the best time that I should arrive. I spent no more than 15 minutes on everything. Everyone was very friendly and helpful.

Called at 7am for emergency brake pad change. Had just driven across country and needed to go to a wedding with a car full of kids. they had me come in at 8am, fixed the car before 9 and had me out the door cheap. QUICK, HONEST AND FRIENDLY. just what you want. old fashioned mechanics with good business practices. if your’re in Flushing, Auburndale or Meadows, go here.

Not even one star but i should give them one star to be kind.
I do not recommend this place for service/​repairs/​inspections, etc.
Go elsewhere!
I brought in my Toyota car, 2003, into this service station to have it inspected. It took over an hour in a half. While I was sitting in their waiting space, I overheard the mechanic say, «what’s that… car doing here?! She wants to sell it?!» The guy behind the counter replied, no, she wants that car inspected. Then he made more unprofessional remarks. The guy was the mechanic who inspected my car. He took his time and messed up. They wanted new «brakes.» I said no. I will take it to my regular mechanic. They were upset. So what! My brake pads and discs were changed last year.
When I drove in the early evening, I noticed my newly replaced l/​s headlight bulb was not working. After I parked and opened up the hood. My battery bar was missing a screw and my supposedly new headlight bulb was newly replaced was lose.
Later in the evening, I brought my car to my regular mechanic to check my brakes.
My regular mechanic stated that my car is ok. My car passes the NYS inspection regulations. But the «replaced» lightbulb by this place was broken and that the
screw to hold my battery bar in place was missing.,
I called the establishment that evening. Of course, they denied it. They even said no, ma’am. We didn’t even touch the battery. We changed the lightbulb…
I will not return, not even to fill up my gas tank. Go towards Parsons Blvd, the gas prices are lower.

I just picked up my car from Nor-​Topia and am impressed by the service. John, a manager, handled my case. He sounded professional, explained the problem with my car clearly, sought good pricing on the parts, executed the repair promptly, and handed the car back with a post-​mortem. Total bill wss $ 1,200.
I will wait a few weeks to see how my car runs before concluding this review. So far they deserve a full 5 star on everything. I saw low ratings here and was concerned. But I feel they deserve a try for being very professional in picking up my car.
Follow Up ¼/​2015: It has been over a year and my BMW has been running fine. Thank God the large bill was not the start of an avalanche of maintenance fees for an aging Beemer.

If you plan to go this place for their crappy service, you might have to set aside your whole day. Went for inspection was told to come back in two of hours, came back after two hours taking the bus and told its still not done. Told to come back in about an hour so ate and came back still not done. And then I am told they cant read my car. The whole freakin day wasted. He was not sorry and did not even apologize.
Unprofessional and rude and cocky workers.
They treat you like you are beneath them because they know about cars, oh wait no they don’t because they said they could not read my car which was read just fine and inspected elsewhere.
Stay away from this place. Will never go to this place again.

I have no proof, but I just felt taken by this place. I went several times:
1. Towed, replaced battery and electrical wires for 300+
2. Brought it it for front end noise, they said I need struts for 600+
3. Brought it in for brake issue, they say I need all new brakes for 600+
4. Broughti t in for a noise issue, they said I need rear shocks for 400
Each time I brought it in for a problem, they said I needed a something new and charged 300 – 600.
I told them about the emergency brake sticking problem when they replaced my brakes, but the emergency brake still got stuck afterwards. I finally went to Runway in Astoria and they said the cable needed adjusting and charged me 102.

Don’t go there for inspections!!! I went once and they took forever and claimed I needed new tires. Went back again when I was in a pinch and this time it was the caliper. I just had the car, which is in mint condition, serviced yet they always manage to find something. They are a bit too thorough more like fishing for flaws

Awful Do not go there. I went there with a coupon for an oil change for 20 bucks. I was thinking okay that’s not a bad deal. First, they tell me the oil change will be done within the hour. I tell them ill comeback after an hour. I go back and it is still not done. So i decide to wait and watch them change my oil. While i am watching they remove my air filter, which has nothing to do with the oil change and tells me i need to replace it. I asked how much that would be and they said 25 dollars! An air filter for my car on ebay is 7 dollars SHIPPED. After the oil change they rotate my tires and point out that the brakes need to be tightened. I asked why and they gave some bull crap answer saying «it will make your brakes feel tighter». Like the biggest moron on earth i said what the hell. Bill came out and they charge 50 bucks for the brake readjustment. So bill came out to like 70ish dollars. Brakes DO NOT feel different, and the oil they use is garbage. I usually do my own oil change and when i tried to change my oil today, i couldn’t get the oil filter or the oil pan bolt out because they tighten the shit out of it. NEVER EVER EVER EVER EVER EVER EVER EVER GO THERE!!!

I have been going to Nor-​Topia Service Station for several years mostly for basic maintenance like oil changes and tire rotations. I was always impressed with the speed of those services and always appreciative of the fact they never used the another storm it happened again. When I brought the car to the dealership service department they claimed it was from a clogged drainage tube in the sunroof. I thought that was odd considering there was no dripping of water from anywhere above. In order for them to fix this problem they claimed they needed to stereotypical scare tactics that many mechanics use to make extra money on unnecessary labor. The real reason I wanted to post this review is on my most recent experience with them. My wife’s 2008 car started to get water, close to «in the rear passenger foot rests, we assumed it was an open window but after reassemble the headliner and replace the entire carpet for $ 1700 plus tax. I opted not to have the work the done since it was not covered under warranty and going to the dealer is always more expensive.
I decided to take care the car to Nor-​Topia to see there thoughts on the matter. As soon as I was done explaining the situation, one of the managers said «sounds like the wiper cowl drain is clogged I can check it, but I am pretty sure that’s the problem» They’d have to charge me for labor and they’d let me know. Around an hour later they called me up to tell me that a clogged wiper cowl was indeed the problem and they told me it was not necessary to replace the carpet just get some Febreeze and air out the carpet and replace the inner lining, grand total $ 89.00. I took the car to the car wash, waited for it to rain and when it did, no water in the car! When I did try to remove the front passenger seats to air out the carpet the bolts were stripped. Not wanting to deal with that nightmare I immediately brought it back to Nor-​Topia. They were going to need to use an air chisel to remove the bolt, but at that point I would have paid $ 100 just to not stress myself out further. They only charged me $ 22.00…I think all people want from their mechanic is honesty, if I need new brakes pads replace them, but don’t tell me I need new discs if I don’t. It’s hard to trust most mechanics because mechanics have such horrible reputations for taking advantage of customer whether they are ignorant or knowledgeable. But I’ve seen enough from Nor-​Topia to know if I need an honest assessment on the condition of my car, they are the best place to go.

Went for nys inspection. They have the balls to tell me I need parts. Ie wipers. I put in new wipers the day before and they were like it’s no good. Luckily I had the old wipers and show the guy that it was brand new. He wanted 20 bucks for some generic crap. Never go back again
Gas is cheap there. Gas service is good. Auto service blows