Lily’s VIP Nails

Yeah the prices were raised a bit but the place was also upgraded and the new as sage chairs are amazingggg. I love it here. Everyone is nice those negative reviews are nothing to go by.

I knew there was a reason I stopped coming here! This is my neighborhood nail salon, I used to come all the time until one day they made me wait over an hour and I experienced horrible customer service. This year I decided to give them another try and things seemed to improve. Today with hesitation I came in for a mani/​pedi, big mistake! They changed the décor and with that prices have increased. Pedi was fine, nothing special. Manicure was horrible, the new guy cut my long nails all the way down and to make things worst he cut in a diagonal angle, when filing it just made it shorter. The owner isn’t here and no one else seems to speak English or understand anything

I’ve been going here for over an year because it’s cheap. There are only two people whom I trust, Yvonne and Maria. Recently, they hired many new people and they do such a poor job. My first experience with a new guy left me with nubs as nails and a bad pedicure. I told the guy not to cut them short and he takes the clippers and CLIPS MY NAILS TO EXTINCTION. He didn’t understand English so we had to have a middle man to translate. Second experience, this tall, lanky boy was giving me a pedicure and he painted on the polish so thick that even after five hours, the polish was not dry… My final experience and the last time that I’m coming here, the same lanky boy was giving me a manicure and he was roughly taking off the UV gel and damaged my nails. And I asked him to clean and file my nails, but he decided to completely ignore that and just put on a clear coat. After clarifying what I wanted, he filed my nails, not into an oval shape or square, but diagonally!!! What the heck, man? I asked him to fix it but he just made it worse. I swear, Jack and Jill can tumble down this hill. So if you’re going to go here to get your nails done, prepare to be disappointed unless you speak Chinese.

James is probably the best worker there… Everyone else SUCKS… Horrible customer service and the owner/​manager herself is a completely rude person… As a manager/​owner she should definitely lose her job… You don’t feel welcomed when coming here… Good luck!

I am MORE than done with this place. I have given this place multiple tries (despite the terrible reviews on here) and I have hated it each time.
If you want terrible service then come here!
I came in today to get an acrylic fill-​in. There was new guy who did my nails, with no supervision from Lily or anyone who knows what they are doing. He cut my nails VERY badly and cut me in the process, mind you this all took 30 minutes to do. I was so disgusted and pissed off (because I only had 45 min to do my nails which is normally enough), I asked how much it would be if he just stopped doing my nails right there, knowing I probably shouldn’t have to pay anything. They let someone else finish the job. This would have appeased me, but after I explained that I had to be at work, this lady took another 30 minutes to lay the acrylic down and file. –_​_​– seriously?
So I have been cut and made late for work. I decided to leave without polish and was still charged the same price. My nails are all different shapes and sizes and I am so done. Overall, DON’T GO! IT’S NOT WORTH IT!

After three years of attending QC, I finally took a chance with this salon. $ 18 for acrylic tips? «Nice!», I thought. But then, I got serviced by this woman who obviously had no clue what she was doing. By the time she was done, 50 minutes had passed and my nails looked all jacked up and crooked. She didn’t even line up my hands to make sure the nails corresponded in size so I had to tell her to. On top of that, I was beyond tired and had five women surrounding me just staring at my face (because apparently I look «Spanish»). I think the staring was already kind of rude, but then one of them poked my nose. Like can you not.
Luckily, before I could muster enough energy to scream, this woman named Yvonne took it from there. It took about 30 more minutes for her to correct my nails but in the end, they came out real nice. It was just really annoying that it had to take me that long, when my friend finished hers in like 40 minutes. I would only go here because it’s a) conveniently located by the school, b) cheaper than most places, and c) has the only one nail technician (Yvonne) that is very knowledgable and not annoying. She is the savior of this place.

I’ve never gotten a mani or pedi from here before but I’ve treated my friends to them. I enjoy watching the process. The outcome is simply beautiful especially if you ask for a design. The employees are wonderfully nice, can’t say the same for their customers.
I have gotten tattoos from here though and I think the tattoo work is decent enough. If you print out a picture of what you want, David will give it to you.

Been salon hopping for a minute. Haven’t really come across one I love, but this may be my spot for a minute. Standard nail salon. Pros are they stay open fairly late, 8:30pm, all kinds of nail art, design, fairly inexpensive for what I got. In my opinion my nails look great compared to more expensive work. Cons: They talk way too much which causes them to work very slow. Even when working slow & talking she paid little attention to my nails & unbelievable they came out very nice. I asked for cut down & they are still longer than I would like, but it’s a minor issue. She never asked if the length was ok after filing, and she started putting acrylic on my silk wrap when I prefer gel powder & I had to correct her on that. When all is said in done I will be paying lilly nails another visit.

PRICES HAVE INCREASED (OCT2015). TIPS 25, MANI 8 PEDI 15 ($ 20 credit minimum)
Theyve managed to thin my eyebrows so much over the yrs that i actually had to buy makeup to fill in my brows. Ive always had huge bushy brows so i am not pleased.
I went to get tips done a few days ago, the nail tech rushed my nails so much, they were irregularly shaped and asymmetrical. She left to help another customer, leaving my paintjob in the hands of david — lilys husband. I dont know why he would even attempt to paint my nails — i heard him say he was a plumber. So i received the worst paint job of my life. I expressed my unhappiness with his service and he continued painting rather than ask another manicurist to help me.
I ended up removing the nailpolish and repainting within 24 hrs. The tips lasted 4 days. Not worth the 18 $ + tip. Ugh
The irony is that david was telling me that he hasnt seen me in a while and that i should come by more often. After this experience and the horrible service i received, im done. Id prefer to pay a little bit more for nail techs who actually attend to you & your needs.

Great salon! Everyone that works there does great work for a great price! The owner Lilly is so friendly and welcoming!

If I could give 0 stars, I certainly would. Their nail color choices suck. You can see the polish separating in the bottles. The color choices are very old and the wait time is horrendous. I was told by lily the owner that the wait was about 10 min which was fine but why the end of the 10 min, I asked again how long I had to wait, I was told ‘not much longer.’ Very vague and inaccurate. Ontop of that, it looked like they were rushing the nails of the customers they were working on. I ended up leaving and going somewhere else.
Will never go there again.

Don’t get why this place has such bad ratings. I came here this past Sunday and I had literally only 45 minutes to do my nails. I had a nice gentleman service me. He not only made my nails look great, but also did my eyebrows how no one ever did, and made it look awesome in less than 45 minutes. This guy fixed every complaint that I had with no objections. Great job unknown gentleman worker! I will be returning only for you!

The nail service is not expensive here but very dirty. I ‘ve been there several times until I saw a lady using customer’s clean towels to clean her hands after eating an apple.

If you are not getting your nails done by Lily at this place don’t even bother going. Lily normally works in the first chair closest to the door. She does excellent acrylic tips but that’s really it. The prices for mani-​pedi at Lily’s are cheap especially during the weekdays (around $ 14 for both mani and pedi). They have promotions on certain days. This nail salon attracts a large Queens College crowd as it is located right down the block on Kissena Blvd. I do not recommend this salon for several reasons: they ruined my nail by filing it down to the skin (caused a lot of pain), the place is not clean and I’m not sure if they sanitize their tools, your pedicure will be completed in 5 minutes, the staff is rude, they do not keep your appointments, and finally every time I have called to make an appointment for a fill in with Lily, I showed up and they told me she couldn’t make it.

DO NOT COME HERE! Their are unlicensed manicurist at this location! I’ve seen it with my own eyes! I don’t know where Lilly finds these people from, but the workers train these people THEMSELVES! Half of them have no idea what they’re doing! I got a mani & pedi done once by Jung. He did my toes OK, but he couldn’t even PAINT my HANDS when it was time for my MANICURE! EXPLAIN THAT? It looked like a 5 year old did them. I told Lilly this is not working out & her sister had to do my nails! Unbelievable. This wasn’t the first time this has happened. I had many bad encounters here. She uses her clients as Guinea Pigs. Soon she’s going to have no clientele if she keeps it up! James was the best there. Too bad he’s gone. Not only is everyone rude & nasty, it’s just an unprofessional establishment.

if you’re not getting your nails done by Maria or Ivonne do not expect to come out satisfied. The place is ⁷⁄₁₀ clean … Kinda gross.

Came here during my break at QC, got a silk wrap but the powder they used was so cheap. Got my nails done by Jennifer, and it seemed as through she ‘kind of knew’ what she was doing instead of really knowing what she’s doing. At the end 3 of my nails were slanted and she lowered my natural nail much more than asked for. Don’t waste your time or money.

For the price and service. Nah. I’ve had better. This place is cheaper than most around the area. Perhaps the cheapest I have seen in Queens, but the service is meh. I have been here since high school, but not a frequent comer. I came for my birthday and when my friend called, they were pretty rude and started yelling at her. I tried calling next and they started telling me to just drop by cause they are busy. I came, they were overall alright. The staff wasn’t exceptionally friendly or rude. The downside was really that I came with 3 girls. They didn’t ask us if we wanted to be served and do everything together and just cared about getting everything done (I mean… understandable since they are a busy salon but ehhhh…) And then when I asked the owner Lily for a color for the pedi to match my gel mani, she gave me a color that did not match at all so I ended up hating my pedi. I mean… I trusted her… but I guess I really shouldnt. And when I asked on the phone, they said that mon-​wed mani/​pedi is 14 + 3 for french for BOTH mani and pedi. But in reality it was 3 each. I have had better service in Brooklyn on weekends for only $ 21 with tip (white + silver lining together) Anyhow, the price here isn’t too bad… but there are better places to try for better service. Its supposed to be pampering, not just a routine right ladies? :)

I like the lady who did mine especially she really cleaned my toenails and fingernails. And so far it’s cheap on Mon-​Thurs. for only $ 13.99 9am-​6pm.