EZ Dental Care

I went to Dr. Zhuo dentist a few times and can share my experience with you before you making an appointment:
1. Prepare 1.5−2 hours when you arrive there on time. Yes, even though you have to make it on time does not mean that Dr. Zhuo have the right time on you. Also, speaking less and asking fewer questions. You can ignore this if you are first visit. He is very very friendly on the 1^st time visiting patient and even teaches you how to brush your teeth. However, when I become the old patient, he YELLED at me stating that his time is very VALUABLE and refuse to explain how will he do on my teeth! How can the doctor start the patient teeth without any explanation?!
2. No matter what you are in network/​out of network, the dentist is trying to get more$$ from your pocket. Please make sure if you are in network on your dental insurance, you should not pay any PENNY on the deductible fee. But the dentist required you to pay first otherwise would not provide service on you.
3. Checking your insurance bill, he may charge you more the date even though you did not visit at all! (Yes, I don’t believe first after he did this!)

Sometimes when you find a convenient location near Main St. in downtown Flushing you are skeptical of how good it can really be.
Let me say that you will be in for a pleasant surprise because Dr. Edward Zhuo is an amazing talented, professional dentist. His dental office is everything you are looking for and more: friendly, modern, and very clean, all the equipment is sterilized. :)
Like many people, I put off going to the dentist because I am a little scared of getting work done. I mean who enjoys getting their teeth fixed anyways? But it’s something we all need to do! It’s better to get it done sooner than later before a cavity gets so big that it causes us a ton of pain. Well you don’t have to worry with Dr. Edward Zhou, he is a really gentle and professional dentist with excellent bedside manners. He has a lot of experience extracting wisdom teeth-​something I have been putting off for way too long. I got my two wisdom teeth extracted which happened a lot faster than I thought it would. I think he removed both of my wisdom teeth in less than 10 minutes. :D If I had known they could remove two of my wisdom teeth that fast I would’ve done it along time ago. Also the extraction was painless. The whole area was numb and before I knew it I was done. I really appreciate that Dr. Edward Zhou and his staff helped me get as comfortable as possible before getting started. This is the first time getting my wisdom teeth removed and I have to admit I was so nervous before getting my teeth extracted.
A friend of mine recommended this dental office to me, she said they were great and she was right. Now let me pay it forward, I recommend Dr. Edward Zhou to all my friends and family. He is a wonderful dentist getting your smile back is easy as «EZ Dental Care».

The service is not bad but please be prepared to wait 1 – 2 hrs of your scheduled time.

This is a wonderful office! I don’t believe all those negative reviews. You can tell that Dr. Zhuo is a very kind and caring doctor… And that’s precisely why he’s so busy. And that’s why sometimes it’s a longer wait than usual. So be a little more considerate and imagine if that was YOU in the examination room – would you want the doctor to rush through your treatment or rush you out the door just because there are other patients waiting!!!
Plus they do take emergency walk-​ins, which may back up their schedule. But c’mon, if it was you (or your loved one who was in pain), wouldn’t you want the doctor to take a look asap?!
So my advice is just be patient. Best thing to do is show up on time (cuz if you’re like 30 minutes late, then they have every right to ask you to reschedule!) and sign in, and just ask the receptionist how many patients are ahead of you, then step out and do something else. That’s the beauty of being in a downtown area (food, shopping, banks, etc) But don’t come late on purpose with the excuse that the doctor never sees you on time. Sometimes the schedule IS running smoothly and your lateness will only mess up everyone else’s appointment times!
But if you’ve got some urgent engagement that is more important to you than getting your teeth fixed, then you can reschedule your appointment. There’s no need to make a scene either, cuz it’s just gonna make YOU look bad. Plus it doesn’t accomplish anything except put everyone in a bad mood (including the staff and the doctor)
A lot of times I’ve seen the staff stay really late just to accommodate a patient. Other times, I’ve seen the doctor give up his lunch time to work on a patient who showed up late. That’s really selfless of him and patients should appreciate that.
And contrary to some of those negative reviews, the receptionist has never been rude to me. They might be firm but still polite. And they’ve never messed up on any of my appointments. They actually remind patients of their appointment the day before, which is really nice. So if they don’t call you the day before, then you don’t have an appointment And the receptionist has never hung up on me. It’s a general rule of theirs never to hang up on people, no matter how rude the person is!
And the manager has been nothing but helpful in all the times I’ve been there. Insurances companies are tricky and sneaky, but the manager will jump through hoops to make everything work out for the patients so they’re not bothered by their insurance companies. And if you’re a loyal patient, she’ll try her best to minimize your out-​of-​pocket expense. Plus she remembers ALL the patients and is friendly with them. And if she sees you and recognizes you, she’ll say Hello.

Dr. Zhuo called me back to regret my earlier review and said that the receptionist did not handle the situation correctly. He was very professional and courteous. For that, I upgrade the rating to «3» I cannot give a «4» because training the receptionist is the responsibility of the office. Yes, we are not there mainly for the receptionist, but it’s the whole customer/​patient service experience. The restaurant analogy I like to use is food vs. décor/​service. The main thing is the food, but if the service/​décor is lousy, you don’t feel like eating the food. To illustrate the important of receptionist, the company I work for (Keller Williams), the official title of the receptionist is «Director of First Impression».

Excellent dentist! The office is very very clean and bright.
I got my wisdom teeth done. It was painless which is awesome! Dr zhuo and the assistant were very funny and keep my mind elsewhere. Dr zhuo gave step by step instructions on what will be done. He was gentle and kind which always makes people feel comfortable.
This shall be my first review on Unilocal

My all time favorite dentist office! I’m actually a very complicated patient when it comes to dental care. I hate visiting the dentist and am absolutely horrified of it. However, EZ dental makes me a lot more at ease compared to any other dental offices. They are very gentle and patient! On top of that they play great music to distract you from the seemingly dreadful process. They also try their best to make a painless experience for you. They’re the only dentist I’m willing to go to. However, keep in mind that because they’re so awesome they have many many patients. Especially on weekends. If you’re planning on visiting, make sure you make an appointment before hand and arrive on time or else the wait will take quite some time!

I agree with the reviewers that the wait can get really long on the weekend. Have definitely waited 3 hours before but this is Flushing… on a Saturday! I do all my doctor visits on these days so I am used to such long waits. If it isn’t long, you know the doc ain’t good. Also, I HATE DENTISTS! I have been traumatized by previous places and I still come to this place every 6 months. The people are just really nice and understand my neurotic anxiety. They also remember every patient that walks in the door so it’s nice to feel you matter My entire family comes here and we recommend them to our friends too. If the wait is really a problem, come on a weekday or get the first appt on Saturday.

I understand that there is usually a wait even if you have an appointment, but 3 hours wait to get my teeth cleaned? That is ridiculous!

I had to wait 1 hour & 15 minutes to see the dentist. The cleaning was not good since he had to see his next patient. I won’t recommand this office.

Great dentist! Dr. Zhou took the time to explain everything to me and was very patient and informative. The staff was also very friendly. The wait can sometimes be very long, as the doctor takes his time with each patient, but it is definitely worth the wait. You know you’re going to a doctor who isn’t trying to sell you services or rush through the procedure so he can see the next patient.
I would definitely recommend all my friends and family members to come here!

Ever since I was a child, I hated going to the dentist. Even at the age of 28, I like going to the dentist as much as I like Republicans. I recently had Invisalign installed (not here, but at Tribeca Dental Care. I will rate them when the process is done). I needed to keep my teeth maintained since having plastic trays on the teeth 22 hours a day increases the probability of getting cavities.
14 years ago, I had a miserable experience at Metropolitan Dental in downtown Brooklyn with this ghetto dentist with a surly attitude. Dr. Zhuo, however, knows how to deal with patients who are scared of the dentist. He’s also very meticulous. I had two cavities (despite the fact that I don’t eat candy or drink soda) and Dr. Zhuo filled them both. He also polished my teeth. I didn’t go to dental school, but I felt that he did a thorough job. The total cost was $ 150, which is much cheaper than the prices in Manhattan (a general cleaning is $ 80. I spent $ 230 over two visits for the two cavities and the cleaning, which was a fair price).
The office is about a 5 minute walk from the Main Street 7 train station. The wait time was a little long, but not ridiculous (30 minutes). They only take cash and they make you pay before the treatment (I wonder if they previously had an issue with theft of services). The magazines at the office were all girly magazines (no Sports Illustrated or Popular Science). They also had some Chinese newspapers. The dental assistant was this sexy Asian girl. Overall, I was impressed with this place. I will likely come back in 6 months for a cleaning.

Dr Zhou is a terrific dentist. Although I’m new to this dental place i can tell the staff and Dr. Zhou are pretty friendly and helpful.

I went there a few weeks ago for a general cleaning and a checkup. The prices were reasonable. The staff was very professional and friendly. I have a slight fear of dentists but Dr. Zhuo explained everything to me and was very gentle. I will be going back to him again.

I finally found a dentist that cares about me, this one’s a keeper! For a long time, I was going to Boss Dental (also in Flushing), which seemed to change dentists every time I went… I realized I needed to find a dentist that sticks around and will remember my teeth history, as well as remember me!
EZ Dental is great in so many ways. The staff is super friendly and the dentist genuinely tries to get to know his patients. They also use the latest technology, the TV monitor shows me all my teeth, which is nice to see. I feel comfortable and confident that this dentist knows what he is doing and will do his best to give your teeth what it needs and deserves.

This dentist /​oral surgeon always makes me feel comfortable about the work I’m getting done. I’ve had one routine cleaning and two tooth extractions: my right lower wisdom tooth and my right lower canine. Both teeth were impacted: the wisdom tooth was blocked by my jaw bone, and the canine failed to eject my baby canine, instead coming up between the back of my right-​most two front teeth, which were holding it down. Also, both extractions were beyond the education of a «regular» dentist; I’d had an otherwise great (and very experienced) dentist for many years when I lived in Tennessee who couldn’t perform those extractions.
Dr. Zhou warned me in advance that I’d be in for a «good time» with those extractions. Of course the extractions weren’t pleasant, but Dr. Zhou kept the atmosphere as light as possible, and kept my physical discomfort to a minimum.
Aside from his wider set of abilities, I also appreciated that he agreed to set prices in advance for the each procedure. When I first came in for the wisdom tooth extraction, he took several X-​rays, but he didn’t charge for them. Also, on the canine extraction, he ended up needing to use more anesthetic on me than he would have on a smaller patient, but he didn’t charge me more than he’d agreed on. He also didn’t charge for taking out the sutures in follow-​up visits for each extraction. As I lack insurance, I greatly appreciate his willingness to work with set prices instead of itemizing charges for every tool or supply he needed to use to do the procedures.
Finally, I liked that he didn’t rush any procedure. I came in for the wisdom tooth because I’d developed an abscess (pus in my gum). The tooth was so far back that it was blocking my ability to clean behind it. Dr. Zhou explained that, although the pain that drove me to him was urgent, he could drain the abscess without extracting the tooth and that extracting the tooth was not urgent. Instead of pressuring me to agree to the extraction, he invited me to look around for the best price as he was confident that his own price was fair.
Oh, and as for the routine cleaning, my teeth were spotless.

I brought my elderly mother in for a crown replacement. Dr. Zhou was very patient with her and took the time to explain the problem and what needed to be done. When she accidentally knocked out the temporary crown, Dr. Zhou immediately scheduled time to meet with her and have it replaced; when the actual crown came in he did two procedures in one visit for her convenience.
I’m very satisfied with the service provided by EZ Dental.

Found this dentist thru a website. Call in for appointment and the receptionist is very nice and helpful. The clinic is clean and comfortable with relaxing ambience.
I give five star is because of the dentist. I have visited him for few times now. I still remember the 1^st time I met him. He gave me a very friendly feeling that all in sudden I feel like his close friend. He is caring and he explain every procedure.
Highly recommend Dr Zhuo. I have a makeover smile done by him.

Wonderful, professional dentist experience. Knowledgeable, experienced dentist who made a point of getting to know me and explain to me what he saw as my problem areas through the use of the little in-​mouth camera he used (just for my benefit) and a monitor mounted on the wall above me. He wasn’t trying to push services if I didn’t want them yet: he was realistic about the need for certain things at certain times. This, among other things, amounted to my full trust in this service for my future various dental needs.
Incredibly warm and friendly staff; relaxed and positive experience. Will definitely be coming back for more. Affordable for those who lack insurance, which was important to me– I wanted something that I could afford, but also pleasant and in no way «risky.» That ideal combination can be found Right Here. I’ll no longer be continuing my pattern of going to the dentist’s every several years, but rather start going the expected 6 months.
I’m making a point of recommending them to everyone I know!

Patient for life! Dr. Zhuo and Sing Yi far exceeded my expectations. And very important: the clinic gleams with cleanliness!
Have been to EZ Dental Care twice now, and had a great experience. Dr. Zhuo was very knowledgeable, professional, patient, and funny! I peppered him with numerous questions, and he answered all of them. Made my sister take her kids there as they had been having trouble with their previous dentist, and he was great with them too.
Had a teeth cleaning, took a mold of my teeth for retainers, and purchased the electric toothbrush and bleaching tray he recommended. The molding material tasted grapey and differently from others I’ve had; turns out that the dentist especially ordered them for the comfort of his patients.
Shout out to the receptionist, Sing Yi! She was a dear :). Made an effort to get to know every patient, and was very on top of things. Was very efficient with insurance, and followed up to make sure I received my orders, and was happy with my purchase.