Dime Community Bank – Hillcrest

Unprofessional and very amateur bank. Staff does not even seem to know their procedures for opening a simple Perfectly Free Checking account. I physically went to this location and was told my valid US out of state license and US passport was not valid as IDs for a simple account opening. WTF? A valid US passport with the new microchip /​laminated picture is not good enough for these Wall street robber barons-​TARP bailout recipient scumbags. Figures…
Meanwhile across the street at a REAL bank, Chase it was more then enough, not to mention, at TD bank on Union Turnpike and 164^th. Must be a Dime thing. I guess they equate wasting customers time and being more annoying to legitimize themselves as a financial player. Small fish in big pond.
No one was here when I entered the bank. It looked dated and dingy. The woman who I spoke with had to ask an unseen manager as she was genuinely clueless. Yes, «unseen» helps to maintain that sense of false productivity and air or superiority for the peons and workers bees. I was not worthy of his majesties presence. Me and my paltry ID and free checking account needs. How could I be so bold? How could he be anymore a dick? Anyway, she eventually emerged once again and told me to get a NY drivers license or non-​driver ID. He had spoken. Be still everyone lest we incur his incurable wrath. It was his Highness Royal decree. I guess a US passport was not good enough, nor was my valid Florida drivers license. I never mentioned that Dime had the ability to open an account online. She never even mentioned it. Her solution was to go to the DMV and get a NY license or ID. Yes, just to open a two bit FREE bank account. Okay…
For fucks sake, it was easier opening a bank account in Holland! Seriously all I needed was my passport and BSN number.
Anyway, I was not going to appease or cow-​tow to such idiotic policies. I ended up using their archaic website to try an open the account which was a nightmare in itself. However, Dime could not link with my other credible bank account to fund this new account. Strange that I was able to open the account with my Florida license online? A few days later the account was closed with no warning. I was informed that Dime sent me a check for $ 0.50 for the Chase & PayPal micro deposit links. Funny how Chase and PayPal were both successful in linking but Dime and their out dated infrastructure could not link to my Chase account at all. I wasted considerable time emailing and dealing with clueless staff and support. Some woman named Maria Bourdier, seemed to be the only employee at the generic «info» email address. Useless twit as well.
I called the 1– 800 number and it figures the person was «conveniently unavailable» to speak with me regarding he closure. The point of contact CSR who I spoke with had zero info and appeared to be another clueless zombie. My ebanking and mobile banking were closed shortly after. It seems these twats had to wait for me to inform them that is was still functional after the ⁰⁹⁄₂₉ closure.
Very unprofessional and underhanded service. This is precisely why bankers were hung from the rafters. We need more holidays in this country centered around pitch forks and bonfires. Needless to say, AVOID this half ass bank. Instead go to TD Bank on 164^th & Union Turnpike. My ID was perfectly fine and they will open your account the same day. Imagine that? No standing around endless DMV lines just to appease Mr. «unseen» bank manager who was probably too busy counting his employees pieces of flair.
Incidentally, this Dime branch had this beat up, dusty old acoustic guitar in the lounge area. Perhaps an appropriate foreshadowing of things to come for Dime? A pawn shop is definitely more befitting and reminiscent of their style.