BoConcept Outlet

Just purchased a couch here and have to first and foremost call out how great Neo is. I wish every sales person could be like him (seriously).
We came multiple times over the summer to see what they had as we had a very specific design and length in mind. Neo was extremely helpful every time, and would even create renderings for us to help us visualize the space. Not once was he pushy or did I feel like he was pressuring us to make a purchase (even I felt bad for taking so much of his time).
The store itself is a little hard to find, but definitely worth it. Prices are a solid 30−50% off retail and they often offer promotions. The inventory changes frequently so it’s worth coming by every few weeks if you’re looking for specific pieces.

They charged me MORE than the list price for an item, which is illegal, and have been extremely unprofessional to deal with when trying to get my money back. Very surprised that a high end European store would have such a shady and low brow approach when trying to break into the North American market. Very disappointing. Won’t purchase anything there ever again and will advise others not to either. CHECK YOUR RECEIPTS!

2.5 stars
My low rating is more for their quality than their price. I’ve been researching furniture for probably over a decade and BoConcept was one of the stores I was interested in after seeing photos ONLINE. However after visiting the store, I realized that the furniture was nice from a distance, but as I got closer and was able to touch the actual product, the quality was pretty poor. After all these years, Im not sure the quality has really changed much.
I would never buy a bureau from Bo. $ 1700 at the outlet for a bureau that was quite flimsy. I pushed it just slightly and the whole thing was shaking. The accent piece that they put on top almost fell over. It felt like I was at IKEA. Granted the «wood» was just slightly thicker than Ikea’s, oh did I say wood? I meant particle board because that’s what most of their furniture is made out of. At least Ikea is priced accordingly. They’re both made out of particle board and veneers. It was also a lil difficult to open the drawers. I had to use a bit of force to open it, since they didnt have handles and just seemed to be a lil stuck, you don’t even need to do that with IKEA’s.
BoConcept is definitely overpriced for what you get. They sell sofas from $ 1449−11k+. They’re using metal/​pinewood, plywood and particle board in their frames. The sofas at BoConcept Outlet are actually affordable, but they’re nowhere as nice (looking) as the ones on their website. Around $ 1600…I don’t know how long they will last, but they were a little firm though the seat cushions are a bit too thin.
We were the only people in the store at the time and were able to look around without being bothered. I love mid century/​modern minimalist design but can’t afford B&B, not many people can. I have a beautiful dining set from Ligne Roset for about 9 years now; it’s almost in pristine condition. I highly doubt BoConcept’s furniture will hold up as well. Though they’re in totally different price ranges, Im simply comparing quality. A lot of the items at this outlet store look cheap, they do look like particle board! If the quality matched the price, I would not be writing a bad review. Do your research online. The information is readily available at
. A lot of their products use particle board, only pieces with organic shapes use MDF.
Not everything at
is actually expensive, i.e. Dining tables, but they’re mainly made out of… particle board.

Boconcept is a very modern style Danish furniture store and they offer almost all of their products in a wide range of colors /​materials /​fabrics. The boconcept outlet is awesome because it offers some cheaper alternatives (such as designs from previous seasons) but also the current full line /​design. Best of both worlds.
Nancy Wang (design consultant) is a saint. She is beyond patient and very easy to work with. She made us feel so comfortable, I didn’t feel like she was trying to sell us anything, but rather, she was really trying to help us bring our space to life. She let us take our time and pulled so many different fabrics out for us and showed us so many examples of ways we could customize our furniture. She uploaded our floor plan onto her computer and basically created a wonderful layout with us. We ended up buying a dining room table, a couch and an accent chair! The pieces are amazing! Will be coming back in the future!

After visiting a couple of BoConcept stores, my husband and I found pieces of furniture there that we thought would look good in our apartment. The prices were a little out of our budget so we went to the BoConcept Outlet. We were happy to find the pieces that we were looking for. Neo Juo was so very helpful with all our needs. He explained to us the process of buying the furniture, the how to care for the furniture and the delivery service.
We received the furniture in a few days time. The delivery personnel were very efficient and professional and nice too. They also reminded us on how we should care for the furniture.
We are very pleased with our purchase. It is exactly what we wanted.

Eva is the best! She helped my boyfriend and I pick the best sofa in store and arranged the fastest delivery possible! We have shopped in west elm and crate and barrel too for our new apartment. No other sales representative is better than Eva. In the other two stores, the sales just took our money and didn’t respond to any of our inquiry. Eva is very helpful and friendly and she always responds to our questions as soon as possible. If in the future we are going to shop for furnitures again, we would come to BoConcept again!

BoConcept have an Outlet! and it’s been around for more than a year! They offer great design furniture with really bargaining price. Especially, there are lots of multi-​function furniture which can maximum the space, such as ottoman that convert to a single bed, and a coffee table turns into a dining table.
Everyone there is friendly and knowledgeable on furniture and interior design, they also offer professional design service to help visualize all the furniture together on the computer with their special program. Being able to see how everything looks like before purchasing anything really helps a lot. After all, the size really matters in NY.
A must visit spot if looking for modern design furniture with valuable price, 100% recommended.

My husband and I needed to furnish quickly an apartment in NYC. After happening upon a BoConcept store and loving the sleek, modern, scandinavian design and reasonable price point, we learned about the Outlet store in Flushing. We worked with Neo, who was an absolute delight – excited to help us furnish our new place, full of creative ideas, patient and responsive. He was happy to extend himself on our behalf: in addition to finding us several great pieces in the Outlet, he located other available floor samples for us from Bo concept stores around the country. Neo managed to create a dining room for us that is at once stunning and comfortable and didn’t break the bank – and he also arranged for speedy delivery. We look forward to continuing to work with Neo – he is the best!

BoConcept Outlet!!! What a perfect store for bargained modern furniture, you can also get current collection as well, its the best one stop European design furniture store.

Went to the outlet a couple of months ago for furniture ideas. Ended up buying a TV stand, a sideboard, an entryway furniture and two carpets at this place. Nancy (my sales person) was pretty much the reason behind this; we spent a lot of time discussing the color, the ambiance, and different options (ie: drawer vs. dropdown, height, materials, etc.) I might have for every piece I was interested. Overall, think they do a nice job introducing the products and offering all choices available.

Awesome products and excellent services!

My family and I had to furnish our Living and Dining rooms. We were looking for contemporary, elegant, and timeless pieces that wouldn’t completely break the bank.
BoConcept Outlet was that place; you are welcomed into a warm and tasteful store in the heart of Flushing. I worked with Neo to determine the optimal layout and pieces that we’d need to make our primary rooms work. The consultant came over to our home to do all the measurements and then rendered it in 3D using their internal design software. The result was an interactive experience.
Although it can be a bit pricey, the quality of the furniture speaks volumes and I foresee it being used for many many years. If you are looking for contemporary and quality furniture in a no-​pressure consultative environment, BoConcept Outlet is the right place to go.

I have known BoConcept since living in SF and always liked their designs. I moved to NY and needed to buy furniture. Found a chair I wanted in the color I wanted while searching the Internet. I spoke to Neo who was extremely helpful on the phone and was able to accommodate the delivery to my specific dates. The only complaint I have, and I let them know, is the price of the delivery and the taxes of 8.85% charged on the delivery. Almost ¹⁄₃ the price of the chair which was on sale. But the design is beautiful and Neo is an outstanding salesperson.

I started shopping with the sales team in the Flushing, Queens outlet just before the last summer sale and I have worked with a few of them since then — they’re all really helpful and provide great customer service. I highly recommend shopping at this location — and the deals are great!

I am recently furnishing my small 1 bedroom home at BoConcept and had this company in mind for at least 7 years. The furniture is stylish, functional and perfect for my modern-​small-​space lifestyle choices. Other brands will have stylish furniture that will dent the wallet and the sq footage. I found options here that were convertible with the quality I was looking for.
The outlet store made it that much more appealing (affordable). The design services with Neo has made it easier for me to pull my home together. I can visualize and discuss my living situation and choices.
The experience was highly customized. I was reassured there was a solution for my specific needs. I have now a couch, a lamp, a dining room table, and am planning for a media console and shelving unit. Needless to say, I am thrilled with the services and quality. The furniture will take a while to ship but it is truly a small price to pay in time for elements that will last a lifetime.

Why are people leaving negative reviews for the cost of the items in the store? It’s Boconcept, it’s expensive! Anywho, my boyfriend and I went to check this store out after visiting their chelsea location and realizing there was an outlet. We had Eva help us with our purchase. Originally we were looking for a sleeper sofa, but after realizing how expensive they were, she showed us an ottoman that turns into a bed. They are amazing! We bought 2 ottomans and a couch (cheaper than buying a sleeper sofa) and she was super helpful! She sent us 3D renderings of what it would look like in our apartment, and called us to see if we needed any further help. We have yet to receive the items but I wanted to help out their negative reviews because they were great.

Wait, what? A BoConcept outlet store in the heart of Flushing? Um okay. Not that I ever shopped at BoConcept but something as quirky and modern as BoConcept typically don’t fit in a retail environment like Flushing. Is it a sign of gentrification? Who knows. But this place ain’t no outlet prices either. Sure, a typical four legged chair that used to retail for $ 200 is now $ 150 may seem like a decent deal for some people. But seriously though, I can buy four of these chairs with similar designs at Ikea for $ 150. But the real conundrum is why an outlet store in Flushing?

Let me preface what follows by stating that I didn’t purchase any items here. Therefore, I cannot speak for the quality of experience that might typically come with purchase, delivery, and post-​purchase life of the product (s).
For those of you who’d be using a subway to journey to the Outlet, the 7 train drops you at the end of its line merely 1 block from the Queens Crossing Mall, where the Outlet is located. Take an express 7 to this stop and the ride is super fast. I visited on a weekday in the late afternoon. There were only a couple of other customers in the store. I was there to find a sofa.
Neo, one of the store associates, helped me find a sofa that I seriously contemplated purchasing. In the end, I bought elsewhere bc I found a sofa comparable in quality (but not style) that was 25% less expensive (I was lucky to be buying during a sale) – and my budget was super tight.
Neo is knowledgeable, kind, welcoming, easy-​going, and entertaining. I never felt pressured. Neo also offered help with designing the layout of my living room so that I could find the best sofa for my needs. He was professional and attentive, and I recommend you seek him out on your own visit.
Store had a good variety of high-​quality furniture, some sofa models in different modular configurations. The outlet also sells boconcept accessories (see the bo website).
Sofa delivery fee is $ 200 (for delivery to downtown Manhattan, if not all locations; unsure whether the price varies by geography and/​or purchased item). Or you can pick up the item yourself.
Overall, a positive experience. Wish I had more money bc the style of the sofa I liked at the bo outlet suited my personality more than the sofa I bought elsewhere. But what can you do when money places the ultimate limit on your freedom of choice?
[Side note: Unsure why the only 2 stars from reviewer Patricia C. My philosophy in reviews is that it does not make sense to fault a business for charging prices that are «expensive» if the prices match the quality of the goods, especially considering that in Patricia C’s review, she mentions really liking a bo table. I wish Patricia would reconsider her stars rating or perhaps edit her review to more clearly explain the assigned low rating.]

Verdict: Modern/​unique but pricey furnitures after browsing around. Too expensive for my taste even if some of the items are on sale. Not quite affordable. Pretty much good for touch and feel.
DILEMMA: I did fall in love with one of the dining tables though. Sigh!
Here is a little 411:
«BoConcept Outlet is the first-​ever global outlet from Denmark’s largest furniture chain that offers coordinated and affordable design furniture and accessories. Furniture production is part of our heritage. Our 60 years of experience and know-​how provide invaluable benefits for our production facility in Denmark as well as in our close co-​operation with our global suppliers. All our furniture is made from high-​quality components and based on our passionate regard for functional and affordable design. To achieve this, we work on finding the right balance between carefully selected materials, beautiful design and deliberate simplicity.»

I like this store soooo much!!! Everything is so pretty and in the really good price. I