Bank of America

Literally standing online to write this review. The line has gone all the way through the door and we have only 2 booths open… Literally just waited 30 mins just to pay credit card. Frustrating and overall inconvenient.

New BOA with teller services opened up a month ago. bigger and definitely not as packed as the one in Roosevelt Ave.
ATM service ²⁴⁄₇.

This B of A is very small! Don’t come here if you’re in a hurry because you will end up waiting for quite some time (about ten minutes to see the teller — seemed like forever though!). It’s understandable since it is right on Main Street. It can get pretty warm but it’s okay.
When I walked in, I needed help with getting a deposit slip and was immediately helped by Eric. It was kinda like, whoa where did you come from but thanks!

If you are opening an account, they are very helpful. I only waited 10 minutes maybe.
However, if you want to cash deposit you will be waiting for a while. All 3 automated machines dont accept cash deposit (at the time of my visit), only check.
I give it 3 stars because i didnt have to stand on that line, and they really wanted my business. But looks very intimidating when you walk in and see the line.

Do yourself a favor and not do any business with this bank. This is the most bizarre bank that I ever deal with. People are incompetent; lack of common sense.
Getting a mortgage from this bank and they are treating me like a criminal. Asked way too many incompetent questions. Wasted of everyone’s time.
I have excellent credit score, have a decent job with decent income. Not sure why it’s a problem to get a mortgage from them. This is the second time I’m getting a house. Last experience with Chase was excellent.
Not sure how these employees get their jobs at Bank of America. Or Bank of America just hire anyone with a high school diploma.
God bless Bank of America with these kind of employees running the show. Customer service is not a priority of this bank.
What is customer service ??? I guess they never learned in high school.
Can’t post this without hitting one star… They deserve zero star.