Access Dental Group

My sister recommended me to go access dental group which is in queens crossing mall at main st. I had a appointmemt in the evening, when i got there, I was taken a x Ray first, and the doctor told me that I have 3 cavities, the doctor told me that should fill 3 at the same time .but I just want to fill 1cavity this time, because my insurance is still processing. The receptionists were so RUDE. I was discussing with my wife what to do the receptionist told us to go outside to talk, at the same time glaring at us. let us feel very uncomfortable .
We are not going back again and again .and not recommend anybody to this place. Please fire the front receptionist and then we will come back.

I wish I knew their English name before coming over to this place referred by my mom’s friend.
Horrible place. Basic cleaning and nothing else. Well, my first time there so they know they can do all kind of xrays and charging extra i suppose since i have good insurance. Such basic cleaning and my bill came up to $ 1300. Don’t really know WTH they did, good thing my insurance covered all but still that kind of lousy average cleaning and charged that much? What a freaking ripped off… find somewhere else that’s honest and good. The front desks — yes it’s all true wasn’t totally RUDE to me but I can sense the NOT GOOD CUSTOMER SERVICE BEHAVIOR FROM THEIR TONE. These days, I make sure and check if on Unilocal and see any good reviews for docs in Flushing. Live and Learn!

I didn’t have a problem with the ladies at reception once I entered the office. In fact they were very sweet to my son who did not like sitting on the stool behind me and in fact let me hold him while they did my x-​rays. The male dentist I saw left me with less of a stellar impression. He kind of just came in, looked at one tooth, didn’t really listen to my response to his question or even let me tell him what the issue was. He was in and out in 30 seconds before sending his assistant in to quote me for root canal and implant procedures. (Ridiculously expensive!) Also the rooms have no doors and reception is right outside the very first room. Not too pleasing for me honestly. Also the office is part of a larger complex and it’s tough to get here, go in the building and then have to fight the massive crowds all waiting for the elevators. It wasn’t a terrible experience but it definitely made me not want to return.

I had with her. I said over the phone to the head of receptionists in the front:“if you don’t like your job, don’t do it.”

Horrible dental office. They will try to ripped you off every single pennies. I would never ever go back to this dental office ever again the front desk receptionists all got attitudes they look at their patients like Liers and shit. Horrible service!!! The front desk women should be terminated from the office. Replace them with some decent receptionists who can make their patients feel comfortable and joyful to work with. And my advice to all the dentists here is to hire new front desk get ride of the old ones completely and you will increase your office sales dramatically. Because I just found out how many of my friends had gone to the office for the first time and never go back again because of the mean front desk. And now it’s gonna be me. If I could I would have give this office zero star!

Personally I think this place could have gotten 4 – 5 star review but then I had to shave off a few points just because of my experience I had there.
1. As one reviewer wrote, the receptionist had such an attitude problem. If your day isn’t going so well, don’t bring that with you to work unless you want to lose customers! how hard is it to fake a smile? I don’t really care. All i know is that if I wasn’t rude to you, you shouldn’t be rude either.
2. The receptionist/​secretary giving patients x-​rays of their teeth now? I thought that there was proper training needed for this, not any monkey could do that because I thought proper procedure was needed, but nope, the receptionist (not wearing scrubs) comes in and without patient care, jams the film into my mouth like I’m not gagging here and trying to yank the instrument out of my mouth. Good freaking job! Next time I am not holding back on this, If i throw up, i will make sure to aim it at your direction.
other then that, the dentist I had was amazing. so nice, polite, clean area and just overall made me feel comfortable. minus skank face behind the table.

The reception desk had attitude problem!