Kauffman Tire

I buy most of my tires+have service done here on all 3of my cars. I just bought a set of Michelin tires for one a few weeks ago. I found an $ 80.00 coupon on their website. They had to price match the tires with SAMs club for a few dollars each. When I gave them my $ 80.00 coupon they would not honor it. That’s why I bought the tires there, so don’t go there if your expecting to get them to honor that coupon on their website. I’m not sure if I am going back there again or not. Good luck

Quality was good. Services was SLOW. Made an appointment for 10am. Dropped off at 10am. Took over two hours to get 4 tires changed. What benefit is it for making an appointment?

Extremely disappointed. Took my car in at 730 am with an appointment to get 4 new tires. Said I wanted it done by 11. At 10 get a call saying it won’t be done because they ordered the wrong size tire. Also said I needed an axel replaced… Said it would be a few more hours. Understandable. Come 5 o’clock we go up to get the car. We pull in and they are PUSHING my car in the spot… Guy says THE NEW AXEL HAD fallen out. Leave because they said it would be 45 mins… Come back and the guy said they put the wrong size AXEL in…“they look just alike” he said… So we leave again and finally at 730 get a call saying it was done… We get there… No apology for it taking 12 hours to fix my car and having to go back and forth to pick up the car. I jokingly say so are you going to give me a discount for it taking12 hours and ordering the wrong size tires and axel. THE MANAGER just says I had to pay the guys 4 extra hours to be here to fix your car… I was so offended. I will NEVER go to this place again. Just one sorry would of made everything ok. Will not tell people to go to this place… Oh and while I was there a family was praising them for fixing a flat tire for free and they were acting like they were so great for doing it… ALL TIRE SHOPS FIX FOR FREE… Terrible management. Learn how to apologize!

I came in 45 minutes before closing time needing my tire repaired. I’d pulled into the neighboring Chicfila and heard it hissing. Sure enough, something was sticking out of the tire. I was so thankful when I immediately spotted the Kauffman Tire right down the street. Got it there before it started going flat.
They were packed when I got there. No bays open. But they were done in less than an hour. They were able to repair the tire and did it for FREE! I’ve never purchased anything from them, so I was blown away by this free service.
They also had a cooler of complementary water/​sodas and a keurig coffee maker. Bonus.
The only thing I’d say could make it better is if they had a few toys or something in a basket. We weren’t planning this trip so I wasn’t armed with much of anything to entertain them.

Guys up here are fair and will tell you what needs to be done and what can wait. They even advised me not to have some work done on my car because it would do more harm than good at this point. Getting belts changed on my car now. Will follow up with a service review.
Pricing seems to be on par with other shops in the area, maybe a little less. They don’t do major service (complete overhauls) but they do most maintenance items.