United Limousine Service

I bought a Living Social voucher for transportation to and from DFW airport. The transaction started well when the phone was answered by a person and I was told to send an email or text with my travel information. That was a Wednesday. I waited two days for an answer and then emailed and texted again. He answered the text and said he would send me a confirmation that night. I finally got a confirmation 36 hours later. He was charging more than the voucher stated, so we went back and forth a few times on a Friday afternoon. Once we agreed on what was to be done, I asked for an updated confirmation. By Sunday morning I still had not received a corrected confirmation. I had a bad feeling about this company so I canceled my reservation and got a refund.
When a company is in the transportation business it needs to be responsive and reliable. It certainly was not responsive and that caused doubts in my mind about its reliability. I cannot be put in a situation in which a driver does not show, and I simply had no faith in this company that it would do what it said.

Professional service, friendly driver. Couldn’t ask for more. Will definitely use this service again!