Delrado is not a horrible place to live, in fact compared to other apartment complexes, it’s pretty good, but would I recommend this place? No. Why? Well, first let’s start off with the fact that my bedroom ceiling caved in this past Spring while living there. This happened early in the morning(around 2am) after I called their«24-hour» maintenance service about the ceiling dripping water and even though this line claims to be 24 hours, I called 2 times and no one ever answered until finally, the ceiling actually caved in and I had to call 911 — oh, and did I mention there were squirrels living in the ceiling & walls? Yeah, so all that combined(the weight of the squirrels nest and water), the ceiling came down — complete with 2 squirrels. Thank God I wasn’t in the room. It was a crazy night which totally inconvenienced me — I lost a days worth of pay from work, had to move out for 12 days while they fixed up my place, and all of this possibly could have been avoided if someone had picked up the phone to their«24-hour» hotline which apparently isn’t 24 hours at all. Of course after that incident I knew I would be moving out. Just moved out last month, left the place spotless but was charged $ 30 from my deposit fee so that they could clean the rugs which the manager herself said I had left no stains on but that’s just apparently a fee they charge all tenants when moving out?!? This wasn’t on my contract! Then made up some bogus lie, saying that one of my windows was cracked which I know I didn’t do. Determined not to give me my full deposit which I was owed, I only ended up getting half of the $ 300 deposit fee I put down on the place back. I ALWAYS paid my rent on or before it was due, a quiet tenant, never complained(even though I could have for various reasons, one being my downstairs neighbor had roaches!), could have been killed or seriously hurt from the ceiling caving in, but do they care? No! They had the nerve to make up bogus charges and not give me my full deposit back! So would I recommend Delrado? Only if you’re in a bind and can’t find anything else — which is actually the only reason I moved there. Done with apartment living and now living in a house. Delrado was my last stop on the apartment train!
Chris R.
Tu valoración: 5 Saint Louis, MO
They really go the extra mile here. The staff is very friendly and always helpful. Got a great place at a great price. I’m sticking around for awhile!