Log wait to be seated. Sticky dirty floors. Over worked, stressed out rude waitresses. Long wait for food. Crappy food. High prices. Loud environment. Can you tell I will never ever waste my money here again?
Joseph R.
Tu valoración: 1 Tonawanda, NY
If I could give this place a negative star rating I would. Tables are dirty, waitresses have poor attitudes, and restaurant is seriously understaffed. Took 20 minutes for someone to take our orders and we’ve now been waiting for about an hour for food… Never seen such piss poor management.
Paul F.
Tu valoración: 5 Franklin, TN
We had a big group of 30 to 40 people. Our waitress took the orders quickly and while it obviously took some time to make all the shakes, there weren’t any mistakes and she had a really great attitude.
Todd G.
Tu valoración: 2 Hebron, KY
Staff is nice but man is it so slow if you go there while the sun is out. Forget about going during lunch time, took 15 minutes to get a seat and I was 3rd in line and saw at least 5 tables open and clean. Took over an hour to sit and eat. Food is decent, prices are ok, just to slow for a busy person to dine at.
Abby C.
Tu valoración: 1 Williamstown, KY
We just stopped in for shakes to go, and the whole experience still managed to be a nightmare. The cashier(who I believe was also the manager) charged us for a completely different order and treated us like it was somehow our fault. They wouldn’t give us a proper refund, and then the wait for our shakes was excessive. We didn’t get so much as a «sorry.» I’ve never left a bad review before, but I’ve also never been remotely disappointed by a Steak n Shake before. Guess there’s a first time for everything.
Mark J.
Tu valoración: 1 Houston, TX
Within 2 hours of eating here i got sick. It was my first meal of the day. Would not recommend.