J&j Automotive

My radiator blew out on the way back from a camping trip (at night), and I have to say, these guys went out of their way to help. Stan, the owner, made the process painless, seemed competent, and gave me a price lower than what I expected.
It took the supplier two days to get the part delivered so that J&J could fix everything, so I stayed that night in Florence, got a ride back to Eugene with a friend, and rode the bus back to pick up my car. Stan actually offered to drive down, pick me up at the bus stop across town, and give me a ride to the shop.
None of the BS you sometimes get with mechanics – they were courteous, professional, efficient, and affordable. The car had no problems afterwards (no surprises a few weeks later). I couldn’t ask for more from an unexpected and unfortunate situation. They made the whole matter bearable.
I didn’t have the problem mentioned in the other review with phones, for what it’s worth. They picked up every time, Stan always knew what he was talking about, and when asked if they would run any repairs by us before they did them, he said something to the extent of, «Oh, absolutely! It is very important for us to be trustworthy. We live in a small town, and if word got out we were dishonest, it would ruin us!»
I will deal with somebody who has that business philosophy any day of the week.

On vacation, our diesel truck took a dump. Had it towed to J and J Automotive. Stan, owner, told me they have been in business 9 years. They had to put a new starter, fuel injection system harness and did other service for $ 966. They didn’t try to run up the bill. So far the truck runs better than when we bought it used.
Talked to a friend who is a diesel mechanic and said worked performed sounded logical with the symptoms we encountered.
Stan was courteous, and I believe tried to keep the cost down which was mostly parts. It took two days because parts had to come from out of town.
Would have been five stars but I had to call in three times to get a status update. I guess they were busy working on cars rather than talking on the phone.
Overall, we had a great experience and would recommend J and J.