Great cocktail dress options at reasonable prices and friendly staff. However, my contact information was given to a Mary Kay consultant. I won’t be back– very disappointed to see such unprofessional behavior by a reputable brand. I specifically asked not to provide my email at checkout and was told they needed it for my account– never made mention of distributing it. Next time they sell info, please provide dress style so I’m not bombarded with Bridal Package offers when I was buying a cocktail dress. Won’t be back– unfortunate because I had a great shopping experience.
Morgan L.
Tu valoración: 5 Cincinnati, OH
Great customer service. Both ladies worked quickly to find dresses that we loved, and made this a painless experience. Thank you!
H M.
Tu valoración: 5 Richmond, KY
Had a great experience buying a rehersal dinner dress and a headband for my upcoming wedding. The attendant helped match my earrings to a headband the store had. What I found to be great was the attendant did not reccommend the most expensive thing in stock(which some stores do) but instead truly tried to find something that matched what I had. I had a great experience with this store and I’m very happy! :)
Doug G.
Tu valoración: 5 Lawrenceburg, IN
We had a great experience! Great customer service with Corey Deaton! My daughter showed Corey a picture of what she wanted her prom dress to look like and Corey was able to help find her the perfect dress! The alteration department was awesome also! Thank You!
Elle S.
Tu valoración: 5 Fort Thomas, KY
Not all David’s Bridals are the same: I’ve been to several different David’s Bridals for different weddings and this is the best, in my opinion. My first visit to this location, I only went in because I was looking for swatches to change my entire wedding’s colors because I had found my almost dream dress, problem was that it was a silvery purple and my colors were supposed to be pink and gold. I showed a picture of my silvery-purple dress to Jenna and said without any actual hope, I asked her if she thought they had anything like it. Low and behold, she found THE dress. It was perfect and I could return my silvery purple dress and keep my colors and all my planning! She saved all my hard work from going down the drain AND she gave me my dream dress. It was very busy that day but I still felt taken care of and like my moment of finding the dress was super special. Jenna was so happy for me and that was really helpful because I hadn’t brought anyone with me. She even took pictures of me in my dress so I could text my mom and sister in Virginia. Fast forward to today(over a month later), I came in to pick up my dress and Jenna not only recognized me, but remembered me and my story! I was so shocked! She got me all settled and helped my best friend try on bridesmaid dresses and then we found out she had foregone eating lunch to help us!(It was already after 8pm!!) JENNAISTHEBEST!!! She totally made my dress experience. Before she helped me, all my experiences at dress boutiques and another David’s Bridal had been blah and I hated trying to find a dress. Kelly the manager was also great. She helped me the day I came in to actually place my dress order(I had to get funds together because I hadn’t been planning on buying a dress the first time I went). Kelly found a slip for me because I really didn’t like the first slip I had tried on. I also interacted with Katie my last visit and she was very sweet and kept checking on us when Jenna finally went to go eat at everyone’s urging. I didn’t want to get my wedding dress at a big box shop but I’m glad I gave this place a try because the service was amazing and they have some really gorgeous dresses that aren’t too expensive. My dress is all lace with beading and was only $ 599. This location is the best. I’m not even sure it is the closest one to me, but I wouldn’t go anywhere else.
Samantha V.
Tu valoración: 5 Clinton Township, MI
EXCELLENT customer service! Needed a different size and short on time, they located the size at a different store(different state) they expedited the process and made me a very happy girl! Thanks guys!
Hollyann H.
Tu valoración: 1 Cincinnati, OH
Just got back from here with my Aunt and it was pretty awful. I’m glad she made an appointment so that no one could help us and we were running around doing everything by ourselves. Pulling dresses ourselves. Also, Their was eight dressing rooms open but the women who was«helping» us only allowed the two of us to use one, and only try on one dress at a time. Then when my Aunt was trying on her wedding dress even tho there were two women already trying on stuff on that side she got stuck between them and we got to sit on fold out chairs. Even tho there was another side that was completely empty. All the dresses here look cheap and like they bought items from Micheal’s and hot glued them onto the dresses. The only thing I can maybe suggest is if you’re desperate and looking for cheap brides-made dresses. They had a handful that were alright. Last thing I’m going to complain about is the sizes. You normally wear a size eight? Guess what? In David’s Bridal world you wear a size 14.(sigh) What I’m trying to say is if you would like a quality wedding dress and quality service, I wouldn’t go here.
Amanda V.
Tu valoración: 4 Covington, KY
I bought my wedding dress at this David’s Bridal location for my December 2007 wedding. I actually bought two wedding dresses. The first dress was an Oscar de la Renta and it was stunning and beautiful. But I ended up having buyer’s remorse. David’s Bridal will allow you one exchange of equal or greater value so I took advantage of that and traded the dress in for one that was slightly more simple. The second dress needed a few alterations so we used the in-house alteration service. The women there did a great job on the dress — everything came out perfectly. I had heard horror stories of the difficulties with bustling but the bustle was easy to do and held together on my wedding day like a dream. I also used David’s Bridal for my bridesmaid and flower girl dresses, as well as shoes and a few accessories for myself(purse, faux fur capelet, veil and hair pin) and the bridesmaids(purses and shawls). The bridesmaid shoes and purses were dyed and they came out great. The bridesmaid dresses all came in on time — for those that had to order in pieces — and the alterations for those that needed them were great. Best of all, I had one bridesmaid who lived out of state and because I chose David’s Bridal they were able to keep us connected through their computer system so she always knew exactly what she needed and I knew when she had ordered and received it. Very reassuring. Prices are really reasonable and they also have financing available if you can’t pay the full amount. The only reason I’m giving them four stars is the customer service sometimes was not that great and I would end up feeling rushed. Picking your dress is a BIG deal and the last thing a bride wants to feel is rushed. This only happened a couple times though and, overall, I would say I had a pretty good experience there.