I cringe every time my wife wants to go here, $ 40 for 2 chicken sandwiches, $ 3.00 for a pop, servers who can only ask you«did you leave room for desert», then disappear for 20 minutes till they bring the bill, skip it, typical overpriced, uninteresting food, convict kitchen staff to stoned to read what you did or didn’t want on your order.
Matthew P.
Tu valoración: 4 Albuquerque, NM
All of our food tasted fresh and delicious! The chips and salsa and fajitas were all very good! Fast, friendly service! The restaurant was clean and well lit.
Michael C.
Tu valoración: 3 Florence, KY
You know what you are getting into a Chilis. If my kid hadn’t asked for it on her birthday, I think I would have found a way to avoid the place for several more months. Still, we were seated quickly. Our waiter Youssef was attentive. The children enjoyed their kids meals and even tried some different entries. And the coke fountain system didn’t disappoint. I order chicken crispers, because if i want fajitas I go to the mexican place up the road. Chilis chicken crispers are awesome junk food when they are done right. But this night, maybe they didn’t want to bother with the batter. My «crispers» were the most paltry chicken tenders you ever saw. Looked like they came straight from the kids meal my kids didn’t order that night. The kids went with burgers. So should I have. Next time: order a burger(maybe a chicken sandwich) and be done with it. But sit in Youssef’s section if he is working.
Rick D.
Tu valoración: 1 Walton, KY
After a long 2 and a half hour flight, I decided to pick up chilis on the way home. I called in my order and the person on the phone repeated it back to me. I show up and they have no confirmation of my order. They don’t offer to rush another order or anything, just keep saying there is nothing they can do. Worst customer service ever. Will never go back!!!
Jennifer N.
Tu valoración: 5 Cincinnati, OH
I love chili’s they have the best burgers(black bean that is) and I really really love their nachos! They give you a really big pile of them(which is a plus for me) and if you happen to not finish them all they even give you a bag to take them home which is another plus for me because honestly who likes wasting food? Another cool feature? They have tablets to play games and you can also pay your check! The staff is so friendly so I’ll definitely be going back! Chili’s it’s amazing!
Ivet V.
Tu valoración: 4 Newport, KY
When I want comfort good I come here, the famous crispy tenders are the best with the signature fries but today I got the buffalo chicken sandwhich with a side of fries which was very satisfying. To end my meal I got the be new Oreo molten cake which was very delicious. I love the original chocolate molten cake but this cake had the best of both worlds, chocolate and vanilla, topped with a big scoop of ice cream and then sprinkled with Oreo cookie crumbs served nice and warm! Almost had to ask for some milk !
Geri L.
Tu valoración: 4 Dry Ridge, KY
Our service was very good. I accidentally spilled tea on me & our waitress brought more napkins to help me clean up mess. While I thought the food was very goid, my husband was not impressed. He got steamed broccoli & asked for extra butter. The butter would not melt on the broccoli. He was also not impresses by the mash potatos, but he doesn’t like melted cheese either. I tasted his potatoes & thought they were very good.
Ean S.
Tu valoración: 5 Brooksville, KY
Delicious burgers, great service and with the tablets at the table you can split the check with friends, reorder drinks and even play games! If you’ve never had Chilis I recommend you try it!
Robert D.
Tu valoración: 1 Maybee, MI
6pm mom. I walked sat at the bar there were about five other people there. There wasn’t any bartender around three or four waitresses walk by. I sat there for almost 10min. With out any service then I walked out now I’m at Quaker state & lube not any better!
Sarah H.
Tu valoración: 3 Covington, KY
Service was good, even when they were extremely busy. I just wasn’t impressed by the food. I ordered the sirloin and it was just a really low quality meat. If I come back, I’ll probably stick to an appetizer as my meal. Aside from that, the noise level was through the roof. Every single table had at least one small child. I feel bad for the servers.
Jim W.
Tu valoración: 1 Burlington, KY
Tried to have a bowl of soup and the server brought it and said she would return with a clean spoon since the one she had was dirty. She returned with more flatware and left the table. When I opened the new flatware, this spoon was crusty with food. I asked another server for a spoon and she left and failed to return. When I complained to my server, she left and returned with 3 spoons explaining that she had spoken with the manager who explained that all the spoons looked like that as it was discoloration from the dishwasher. I took one of her proffered spoons and scraped some food off of it and showed her that the discoloration was actually encrusted food from the last time it was used. She eventually returned with a plastic, carry out spoon but the soup had long since gotten cold and I was in no mood for waiting on a replacement. This isn’t the first time I have had t send flatware back at this restaurant. I don’t think their dishwasher is up to the task and when you bring it to someone’s attention, it seems like they just want you to eat what they bring with whatever they bring to eat it with.
Robert S.
Tu valoración: 2 Florence, KY
Food was ok but nothing special. Place is clean and the atmosphere is pleasant. Service is average.
Mikey M.
Tu valoración: 5 Newport, KY
As my dad would say: «Chili’s is the best restaurant out there, that, and Mc Donalds». I agree with the Chili’s part, that’s for sure. The food here is delicious, the service is fast, and the chips are amazingly good. My family and I try to get out here at least once a week, and it’s not the closest restaurant either. I get the Cajun Chicken Pasta every time, and it is great, absolutely fantastic. I can testimony Chili’s for anyone, families, clubs, get togethers, and parties even. I had my birthday here, and a delicious,(but scalding hot) chocolate cake is brought out topped with vanilla ice cream for free. All my other family members can recommend the potato soup, which I tried myself, and it was of course; great. My only nit pick of this restaurant: I wish it was closer!
Mike G.
Tu valoración: 2 Union, KY
The food was not anything special. The chips were good but the food could be better. It was a late dinner so maybe that had something to do with this but the service was not great, not bad-just not great. It seemed as they were just circuling our table to husher us out. No doubt everybody wants to go home at the end of a long day but in this economy if someone goes out to spend some money, let them.
S W.
Tu valoración: 3 Hebron, KY
Good service, and a reasonable price. A bowl of soup for me, black bean burger for the Mrs’, a buffalo chicken sandwich for my girl. I like the fries. Chillis is always a good standby dinner.
Kelly R.
Tu valoración: 1 Independence, KY
I seem to attract servers who need more training. That being said, we went this past weekend with another couple and surprisingly on a Saturday night, were seated right away. The restaurant was pretty full, but there were a handful of tables open. It took our server about 10 minutes to come get our drink order, but in all honesty, it was fine because that gave us time to look over the menu and order all at once. Our orders were placed and my husband got the one and only refill of the night(prior to the food even arriving). The rest of us went without a drink about halfway through our meal. Our server was too busy swinging his hips and singing to Beyonce to really care about us(this is in fact what he was doing, not me being a jerk). After we flagged him down several times for refills(which never came) and additional tortilla shells for the fajitas(which were brought after we flagged down another server), we finally asked for our checks. OOOH boy. This is where I really lost it and decided NEVER to go back. Josh and I ordered off of the 2 for $ 20 menu. Neither of us substituted(it is clearly stated you are charged for substitutions) so when our bill arrived and was closer to $ 35 than the $ 25 we had figured, I examined it. Sure enough — the appetizer and two entrees that were on the 2 for $ 20 menu were starred, but not reduced to that price. 20 minutes later when we finally saw our server again, I pointed it out and we got a hand flip and he said«oh yeah, I know — I’ll ring it in when I get your payment.» Nope — sorry buddy — I want a receipt with the correct total on it. So he brought us a corrected receipt(and a heavy sigh) and then took our payment. Never apologized — never asked if we wanted boxes(again, had to flag down another server). Never checked on us throughout the meal. Needless to say, his tip was not my most generous and I will not be returning. I did check with other friends who have been to Chili’s and they all had the same issue with the 2 for $ 20 check. Is this Chili’s way of trying to overcharge? I’ll let you be the judge.
Ann L.
Tu valoración: 4 Florence, KY
This was my first time ever at a Chili’s. It’s cold out and soup sounded good. I ordered the CHICKEN&GREENCHILESOUP. There wasn’t much to it but it was really delicious. Server did a good job. Restrooms were very clean. Parking was a bit tight on this one particular corner. I like the look of the tables.
Donielle W.
Tu valoración: 2 Covington, KY
When this restaurant opened I was really excited to try it, but ended up being disappointed. They give you very large portions, and they’re reasonably priced… but compared to real mexican restaurants the food is bland. There’s a lot of it, but all of the mexican flavor is gone! My husband and I got the 2 for 20 meal deal. For our apetizer we got guacomole and salsa. The salsa was good, but the guacomole was pretty much tasteless. It didn’t taste like guacomole at all, and it was way too chunky. I ordered the chicken fajita, it was okay… but the chicken tasted charred. My husband ordered the chicken bacon ranch quesadilla. I think that was pretty good, however the rice that it came with was tasteless as well. Overall, if you’ve never been to a mexican restaurant you might really like this place, if you have though, I wouldn’t recommend it, it just seems below par.
Michael B.
Tu valoración: 4 Kenton, KY
This was my first time at Chili’s. I went with a party of seven on a Friday night. With the location being so new, of course there was waiting list. They told us 45 minutes. Then it was 15 more minutes. Then it was 15 more minutes. My mother-in-law expressed her frustrations with the manager who was very very nice and he promptly sat us at a table along with complimentary appetizers, a generous portion of appetizers at that. The chips and salsa were incredible! The salsa is right up there on my faves list with Rio Grande Newport. The food came and I was a little disappointed with the portion on the half-rack of baby back ribs, but they were excellent! My sirloin steak was over-cooked. I ordered it medium and it was dry and brown throughout. I sent it back. While I was waiting on my new steak, I enjoyed the loaded mashed potatoes, which are probably the best loaded mashed potatoes I’ve ever had. When my new steak arrived, it was on a whole new plate with a all new fresh sides, including a second helping of the loaded mashed potatoes, yum. I was pleased even though the second steak barely had any pink in it. I didn’t have the heart to send it back a second time. We had some troubles, but the management and server handled everything 110% to my satisfaction and I will be back! The quality of the food made up for trouble.
Ayona D.
Tu valoración: 3 Seattle, WA
Newly opened and much anticipated. As we arrived we were seated quickly much to our surprise. It was busy but not packed so we really couldnt understand why it took so long for our waitress to bring our drinks. However when the foor arrived it was piping hot and really good. I had the avacado burger and fries and the burger was fresh as was the avacado. I will defnitely be going again to try the margaritas.